Jake Tech Lab

Norton vs Webroot

Webroot comes out ahead of Norton on 3 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

Norton
Norton
6.5
Fair
2 of 6 rounds
vs
WebrootWinner
Webroot
6.8
Fair
3 of 6 rounds

The verdict

Webroot takes it, 3–2 on rounds.

On the published figures and the independent review sites, Webroot takes 3 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose Norton if…

  • • You want Norton's edge on what customers say on trustpilot and how many people have reviewed it

Choose Webroot if…

  • • You want Webroot's edge on what reviewers say and how easy it is to use

Round by round

  1. Round 1What reviewers sayWebroot wins
    Norton5/10

    4.4 out of 5

    average rating from 4,462 reviews on Capterra

    • 4.4 out of 5, against 4.6 out of 5

    Source: capterra.com ↗

    Webroot8/10

    4.6 out of 5

    average rating from 14 reviews on Capterra

    Source: capterra.com ↗

    Webroot wins this round on independent review-site data, not on its own claims.

  2. Round 2What customers say on TrustpilotNorton wins
    Norton8/10

    4.7 out of 5

    TrustScore from 88,968 reviews on Trustpilot

    Source: trustpilot.com ↗

    Webroot5/10

    4.4 out of 5

    TrustScore from 1,458 reviews on Trustpilot

    • 4.4 out of 5, against 4.7 out of 5

    Source: trustpilot.com ↗

    Norton wins this round on independent review-site data, not on its own claims.

  3. Round 3How easy it is to useWebroot wins
    Norton5/10

    4.4 out of 5

    ease-of-use rating from Capterra reviewers

    • 4.4 out of 5, against 4.8 out of 5

    Source: capterra.com ↗

    Webroot8/10

    4.8 out of 5

    ease-of-use rating from Capterra reviewers

    Source: capterra.com ↗

    Webroot wins this round on independent review-site data, not on its own claims.

  4. Round 4How reviewers rate its supportWebroot wins
    Norton5/10

    4.2 out of 5

    customer-service rating from Capterra reviewers

    • 4.2 out of 5, against 4.3 out of 5

    Source: capterra.com ↗

    Webroot8/10

    4.3 out of 5

    customer-service rating from Capterra reviewers

    Source: capterra.com ↗

    Webroot wins this round on independent review-site data, not on its own claims.

  5. Round 5Is there a free versionTie
    Norton7/10

    No free version

    paid only

    Source: savedelete.com ↗

    Webroot7/10

    No free version

    paid only

    Source: savedelete.com ↗

    Nothing to separate them here.

  6. Round 6How many people have reviewed itNorton wins
    Norton8/10

    4,462 reviews

    reviews on Capterra, rated 4.4 out of 5

    Source: capterra.com ↗

    Webroot5/10

    14 reviews

    reviews on Capterra, rated 4.6 out of 5

    • 14 reviews, against 4,462 reviews

    Source: capterra.com ↗

    Norton wins this round on independent review-site data, not on its own claims.

Side by side

Overall score
6.5
6.8
Best
Price
See price
See price
What customers say on Trustpilot
7.8
6.8
How much it slows your PC
6.4
—
How much it blocks
7.3
—
How often it cries wolf
7.0
—
Is there a free version
5.7
6.3
Head-to-head findings
What customers say on Trustpilot
4.7 out of 5
4.4 out of 5
How much it slows your PC
5.3
—
How much it blocks
99.3%
—
How often it cries wolf
5
—
Is there a free version
No free version
No free version
What reviewers say
4.4 out of 5
4.6 out of 5
How reviewers rate its support
4.2 out of 5
4.3 out of 5
How easy it is to use
4.4 out of 5
4.8 out of 5
Record
Head-to-head record
3–5–1
3–1
Head-to-heads won
38 %
75 %
Rounds won
36 %
46 %
Pros
      Cons
      • 5.3, against 3.3
      • 99.3%, against 99.5%
      • 4.4 out of 5, against 4.6 out of 5
      • 4.2 out of 5, against 4.5 out of 5
      • 4.4 out of 5, against 4.7 out of 5
      • 14 reviews, against 4,462 reviews
      • 14 reviews, against 78 reviews
      • 1,458 reviews, against 3,467 reviews
      Add a third option to this comparison →

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