The verdict
Webroot takes it, 3–2 on rounds.
On the published figures and the independent review sites, Webroot takes 3 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose Norton if…
- • You want Norton's edge on what customers say on trustpilot and how many people have reviewed it
Choose Webroot if…
- • You want Webroot's edge on what reviewers say and how easy it is to use
Round by round
- Round 1What reviewers sayWebroot winsNorton5/10
4.4 out of 5
average rating from 4,462 reviews on Capterra
- 4.4 out of 5, against 4.6 out of 5
Source: capterra.com ↗
Webroot wins this round on independent review-site data, not on its own claims.
- Round 2What customers say on TrustpilotNorton winsWebroot5/10
4.4 out of 5
TrustScore from 1,458 reviews on Trustpilot
- 4.4 out of 5, against 4.7 out of 5
Source: trustpilot.com ↗
Norton wins this round on independent review-site data, not on its own claims.
- Round 3How easy it is to useWebroot winsNorton5/10
4.4 out of 5
ease-of-use rating from Capterra reviewers
- 4.4 out of 5, against 4.8 out of 5
Source: capterra.com ↗
Webroot wins this round on independent review-site data, not on its own claims.
- Round 4How reviewers rate its supportWebroot winsNorton5/10
4.2 out of 5
customer-service rating from Capterra reviewers
- 4.2 out of 5, against 4.3 out of 5
Source: capterra.com ↗
Webroot wins this round on independent review-site data, not on its own claims.
- Round 5Is there a free versionTie
Nothing to separate them here.
- Round 6How many people have reviewed itNorton winsWebroot5/10
14 reviews
reviews on Capterra, rated 4.6 out of 5
- 14 reviews, against 4,462 reviews
Source: capterra.com ↗
Norton wins this round on independent review-site data, not on its own claims.

