Jake Tech Lab

Updated October 2026 · 9 compared

The best CRMs, ranked.

9 CRMs compared across 30 head-to-heads.

Every matchup is scored round by round on what matters most: what automation adds to the bill, what it costs to start, what automation costs, what customers say on trustpilot.

  1. 1ZohoZoho7.2
  2. 2InsightlyInsightly6.9
  3. 3FreshsalesFreshsales6.8

At a glance

Top 9 CRMs

Ranked by overall score

1Zoho
Top rated

Zoho

Pick Zoho if you want Zoho's edge on what it costs to start and trying it before you pay.

What automation adds to the bill
$0 extra
What it costs to start
$14
What automation costs
$0
What customers say on Trustpilot
3.9 out of 5
  • default support on every paid edition
  • 900+ integrations, against 9,000+ apps
  • 900+ integrations, against 1,500+ integrations
  • 10 custom fields per module, against 1,000 custom properties/object
  • 3.9 out of 5, against 4.4 out of 5
2Insightly
Best for what automation adds to the bill

Insightly

Pick Insightly if you want Insightly's edge on what automation costs and what automation adds to the bill.

What automation adds to the bill
+$20
What it costs to start
$29
What automation costs
$49
What customers say on Trustpilot
2.1 out of 5
  • Plus
  • $29, against $25
  • 14-day free trial, against 30-day free trial
  • $29, against $20
  • 14-day free trial, against Free CRM
3Freshsales
Best for what automation costs

Freshsales

Pick Freshsales if you want Freshsales's edge on what it costs to start and trying it before you pay.

What automation adds to the bill
$0 extra
What it costs to start
$9
What automation costs
$9
What customers say on Trustpilot
1.3 out of 5
    • 100+ apps, against 9,000+ apps
    • 100+ apps, against 1,500+ integrations
    • 1.3 out of 5, against 1.5 out of 5
    • One pipeline only, against 15 pipelines
    4HubSpot

    Pick HubSpot if you want HubSpot's edge on what it costs to start and trying it before you pay.

    What automation adds to the bill
    +$70
    What it costs to start
    $20
    What automation costs
    $90/mo/seat
    What customers say on Trustpilot
    1.5 out of 5
    • free with no expiry, limited to two users and 1,000 contacts
    • Professional, where full workflows begin
    • from $20 to $50 per user per month
    • apps in the HubSpot App Marketplace
    • 1,500+ integrations, against 9,000+ apps
    • $20, against $14
    • $50, against $0
    • 24/7 chat and email, no phone on Starter, against Phone 8h x 5 days, chat 24 x 5
    5Pipedrive

    Pick Pipedrive if you want Pipedrive's edge on what it costs to start and what automation costs.

    What automation adds to the bill
    +$25
    What it costs to start
    $14
    What automation costs
    $39
    What customers say on Trustpilot
    4.4 out of 5
    • apps in the Pipedrive Marketplace
    • Lite
    • from $14 to $39 per user per month
    • no phone on Lite; phone starts on Premium
    • 14-day free trial, against 30-day free trial
    • 500+ integrations, against 9,000+ apps
    • No group emailing, against Mass email included
    • No email templates, against Email templates included
    6Close
    Best for what it costs to start

    Close

    Pick Close if you want Close's edge on what it costs to start and calling from inside the crm.

    What automation adds to the bill
    +$90
    What it costs to start
    $9
    What automation costs
    $99
    What customers say on Trustpilot
    4.5 out of 5
    • Solo
    • 14-day free trial, against 30-day free trial
    • 100+ integrations, against 9,000+ apps
    • +$90, against +$75
    • No bulk email, against Mass email included
    7monday CRM

    Pick monday CRM if you want monday CRM's edge on what it costs to start and what automation costs.

    What automation adds to the bill
    +$5
    What it costs to start
    $12
    What automation costs
    $17
    What customers say on Trustpilot
    2.1 out of 5
    • apps monday CRM connects to
    • 14-day free trial, against 30-day free trial
    • 500+ apps, against 9,000+ apps
    • No mass email, against Mass email included
    • No email templates, against Email templates included
    8Copper

    Pick Copper if you want Copper's edge on what it costs to start and what automation costs.

    What automation adds to the bill
    +$36
    What it costs to start
    $23
    What automation costs
    $59
    What customers say on Trustpilot
    4.3 out of 5
    • Starter, per seat per month billed annually ($12 month to month)
    • from $9 to $59 per user per month
    • 14-day free trial, against 30-day free trial
    • No bulk email, against Mass email included
    • 14-day free trial, against Free CRM
    • $59, against $50
    9Salesforce

    Pick Salesforce if you want Salesforce's edge on how well it connects.

    What automation adds to the bill
    +$75
    What it costs to start
    $25
    What automation costs
    $100
    What customers say on Trustpilot
    1.3 out of 5
    • apps on AppExchange, its own marketplace
    • Starter Suite
    • from $25 to $100 per user per month
    • $25, against $20
    • 30-day free trial, against Free CRM
    • $100, against $50
    • Dialer add-on or third-party phone, against Calling minutes on Starter

    Compare every spec

    Sort any column, tick products to go head-to-head · hover the edges or drag to see more

    best in column · tick up to 4 to compare
    1ZohoZohoScore 7.2$0 extra$14$03.9 out of 5Free edition900+ integrations8 hours (Monday - Friday)Mass email included7–0100 %74 %
    2InsightlyInsightlyScore 6.9+$20$29$492.1 out of 514-day free trial—Phone and email, 9am to 4pm PT2,500 mass emails a day3–0–1100 %57 %
    3FreshsalesFreshsalesScore 6.8$0 extra$9$91.3 out of 5Free planNot stated24/5 phone, chat and email250 bulk emails/day per user6–186 %57 %
    4HubSpotHubSpotScore 6.7+$70$20$90/mo/seat1.5 out of 5Free CRM2,000+24/7 chat and email, no phone on StarterNot stated3–2–360 %55 %
    5PipedrivePipedriveScore 6.5+$25$14$394.4 out of 514-day free trial400+24/7 live chat support for all usersNo group emailing2–3–240 %44 %
    6CloseCloseScore 6.4+$90$9$994.5 out of 514-day free trial100+ integrations—No bulk email1–5–117 %43 %
    7monday CRMmonday CRMScore 6.2+$5$12$172.1 out of 514-day free trial500+ apps24/7 support via live chatNo mass email1–3–225 %38 %
    8CopperCopperScore 6.1+$36$23$594.3 out of 514-day free trial—Live chat, weekdays 4am to 11pm ETNo bulk email1–517 %34 %
    9SalesforceSalesforceScore 6.0+$75$25$1001.3 out of 530-day free trialmore than 7000—Email campaigns included0–5–30 %33 %

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    How these are scored: our ranking method. We may earn a commission from links on this page — disclosure.