Jake Tech Lab

Dropbox vs Box

Dropbox and Box are level on what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

Dropbox
Dropbox
5.8
Weak
2 of 6 rounds
vs
Box
Box
6.0
Fair
2 of 6 rounds

The verdict

It's a dead heat.

Neither pulls ahead on the published figures and review sites, so the decision is in the details this comparison cannot see. Check the current figures on both pages.

Choose Dropbox if…

  • • You want Dropbox's edge on what the cheapest paid plan costs and biggest single file you can upload

Choose Box if…

  • • You want Box's edge on how much you get free and storage on the cheapest paid plan

Round by round

  1. Round 1How much you get freeBox wins
    Dropbox5/10

    2 GB

    the free Basic plan

    • 2 GB, against 10 GB

    Source: dropbox.com ↗

    Box8/10

    10 GB

    the Individual plan, with a 250 MB file limit

    Source: box.com ↗

    Box wins this round on what the company itself publishes.

  2. Round 2What customers say on TrustpilotTie
    Dropbox7/10

    1.3 out of 5

    TrustScore from 1,587 reviews on Trustpilot

    Source: trustpilot.com ↗

    Box7/10

    1.2 out of 5

    TrustScore from 296 reviews on Trustpilot

    Source: trustpilot.com ↗

    Nothing to separate them here.

  3. Round 3What the cheapest paid plan costsDropbox wins
    Dropbox8/10

    $11.99/mo (Plus, monthly)

    Plus, billed monthly (no Basic Extra plan in the US)

    • Basic Extra (cheapest) / Plus (2 TB), billed monthly (click Billed monthly)

    Source: dropbox.com ↗

    Box5/10

    $14/mo (Personal Pro, monthly)

    Personal Pro, billed monthly (click Monthly)

    • $14/mo (Personal Pro, monthly), against $0.99/mo (Basic Extra)

    Source: box.com ↗

    Dropbox wins this round on what the published sources say.

  4. Round 4Storage on the cheapest paid planBox wins
    Dropbox5/10

    2 TB

    Plus, the cheapest paid plan in the US

    • 50 GB, against 100 GB

    Source: dropbox.com ↗

    Box8/10

    100 GB

    Personal Pro, billed monthly (click Monthly)

    Source: box.com ↗

    Box wins this round on what the published sources say.

  5. Round 5Biggest single file you can uploadDropbox wins
    Dropbox8/10

    2 TB per file

    Basic Extra (cheapest) / Plus (2 TB), billed monthly (click Billed monthly)

    Source: help.dropbox.com ↗

    Box5/10

    5 GB per file

    Personal Pro, billed monthly (click Monthly)

    • 5 GB per file, against 2 TB per file

    Source: box.com ↗

    Dropbox wins this round on what the published sources say.

  6. Round 6Getting deleted files backTie
    Dropbox7/10

    30 days

    Basic Extra (cheapest) / Plus (2 TB), billed monthly (click Billed monthly)

    Source: dropbox.com ↗

    Box7/10

    30 days in trash

    Personal Pro, billed monthly (click Monthly)

    Source: developer.box.com ↗

    Nothing to separate them here.

Side by side

Overall score
5.8
6.0
Best
Price
See price
See price
What the cheapest paid plan costs
6.5
5.0
How much you get free
5.4
7.3
Storage on the cheapest paid plan
5.0
6.3
Biggest single file you can upload
6.7
5.0
Who can read your files
5.3
—
Head-to-head findings
What the cheapest paid plan costs
$9.99
$14/mo (Personal Pro, monthly)
How much you get free
2 GB
10 GB
Storage on the cheapest paid plan
2 TB
100 GB
Biggest single file you can upload
2 TB per file
5 GB per file
Who can read your files
Not zero-knowledge
—
What customers say on Trustpilot
1.3 out of 5
1.2 out of 5
Paying once instead of monthly
No lifetime plan
—
What 2 TB costs
$9.99
—
Record
Head-to-head record
0–6–2
0–4–2
Head-to-heads won
0 %
0 %
Rounds won
21 %
19 %
Pros
  • Basic Extra (cheapest) / Plus (2 TB), billed monthly (click Billed monthly)
    Cons
    • 2 GB, against 15 GB
    • $9.99, against $8.33
    • $9.99, against $1.99
    • 1.3 out of 5, against 2.3 out of 5
    • 10 GB, against 15 GB
    • 1.2 out of 5, against 2.3 out of 5
    • $14/mo (Personal Pro, monthly), against $1.99/mo (Basic 100 GB)
    • 5 GB per file, against Up to 5 TB per file
    Add a third option to this comparison →

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