Rocket Lawyer vs LegalZoom

Round by round

1. Round 1If it goes wrongLegalZoom wins
   Rocket Lawyer7/10

   Program Sponsor access; specified services and payments; completed services; certain annual plans; third-party payments

   Refund exclusions

   • Refund or future-services credit may be offered
   • Billing errors and service-delivery problems are eligible
   • Information is not reviewed for legal accuracy
   • Exclusions apply to some services and payments

   Source: rocketlawyer.com ↗

   LegalZoom8/10

   Third-party processing fees and submitted government filing fees

   Refund exclusions

   • LegalZoom says it will correct its own order mistake
   • Refund requests for unsubmitted filed products have a 60-day window
   • No refund after filed products are submitted
   • Other refunds may only be available

   Source: legalzoom.com ↗

   LegalZoom offers the clearer correction path; submitted products are still final.

2. Round 2Compliance after year oneRocket Lawyer wins
   Rocket Lawyer8/10

   initial and periodic reports

   ongoing state filings handled

   • Handles initial and periodic reports
   • Tracks deadlines
   • Amendments are not specified in the listed filing scope

   Source: rocketlawyer.com ↗

   LegalZoom7/10

   Initial and annual reports; amendments

   Ongoing state filings handled

   • Handles initial and annual reports
   • Includes amendments
   • Tracks deadlines
   • Higher listed price than Rocket Lawyer

   Source: legalzoom.com ↗

   Rocket Lawyer costs less; LegalZoom explicitly includes amendments.

3. Round 3Customer reviewsTie
   Rocket Lawyer8/10

   9,830

   total number of reviews

   • 4.5 out of 5 overall rating
   • Lower one-star share than LegalZoom
   • Fewer reviews than LegalZoom

   Source: trustpilot.com ↗

   LegalZoom8/10

   33,408

   Total number of reviews

   • Higher overall rating than Rocket Lawyer
   • More reviews than Rocket Lawyer
   • Higher one-star share than Rocket Lawyer

   Source: trustpilot.com ↗

   Higher rating and more reviews for LegalZoom; fewer one-star reviews for Rocket Lawyer.

4. Round 4LLC formation priceLegalZoom wins
   Rocket Lawyer7/10

   $99

   LLC formation price excluding state fees

   • First formation is listed as free
   • Standard, Plus, and Pro tiers are listed
   • Later formations are listed at $99 plus state fees

   Source: rocketlawyer.com ↗

   LegalZoom8/10

   $0

   LLC formation price excluding filing fees

   • Plans start at $0 plus filing fees
   • The stated price is a starting point, not a like-for-like tier comparison

   Source: legalzoom.com ↗

   LegalZoom has the lower stated starting price; check what the plan includes.

5. Round 5Who answers when it goes wrongRocket Lawyer wins
   Rocket Lawyer8/10

   Chat, phone, or email

   How support is reached

   • Offers chat, phone, and email
   • Phone support hours are listed
   • Phone support is listed for weekdays

   Source: rocketlawyer.com ↗

   LegalZoom6/10

   Fill out a form

   How support is reached

   • Says an agent will respond
   • The stated contact method is a form

   Source: legalzoom.com ↗

   Rocket Lawyer gives you more ways to reach support; phone hours are weekday-only.

6. Round 6Registered-agent costTie
   Rocket Lawyer7/10

   $125/year

   Annual price of registered agent service

   • A specific annual price is stated
   • First-year inclusion is not stated

   Source: rocketlawyer.com ↗

   LegalZoom7/10

   $100-$300 per year

   Annual price

   • The stated range includes prices below Rocket Lawyer’s listed price
   • The range also includes prices above Rocket Lawyer’s listed price

   Source: legalzoom.com ↗

   Rocket Lawyer gives one price; LegalZoom’s range could land either side of it.

Side by side

Best for what customers actually sayRocket Lawyer

Check price

LegalZoom

Check price

Overall score

6.2

6.8

Best

Price

See price

See price

Who answers when it goes wrong

7.5

6.0

What customers actually say

8.0

7.5

What you get in the box

0.0

6.7

Registered agent cost

—

5.6

Formation price

—

8.0

Head-to-head findings

Registered agent cost

—

$100-$300 per year

Who answers when it goes wrong

Chat, phone, or email

Fill out a form

What customers actually say

5%

8%

What you get in the box

Not verified here

Company name check service

Formation price

—

$0

How fast it gets filed

Not verified here

1 to 14 business days

What renews after year one

—

$299

What happens if it goes wrong

Not reviewed

Government filing submitted or more than one material consultation

Record

Head-to-head record

1–1

1–5

Head-to-heads won

50 %

17 %

Rounds won

33 %

23 %

Pros

• Possible refund or future-services credit
• Billing and delivery problems are named
• Initial and periodic reports described
• Deadlines tracked

• Corrects its own order mistake at no cost
• Other refunds may be available
• Business name check
• Articles of Organization filing

Cons

• Refunds may be excluded
• Information is not reviewed for legal accuracy
• Confirm the reports you need
• The stated price is not directly identical in scope

• No refund after documents are submitted
• No first-year registered agent service listed here
• Higher one-star share than Swyft Filings
• Filing fees are extra

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