Jake Tech Lab

Square vs Worldpay

Square comes out ahead of Worldpay on 4 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

SquareWinner
Square
6.6
Fair
4 of 6 rounds
vs
Worldpay
Worldpay
6.4
Fair
2 of 6 rounds

The verdict

Square takes it, 4–2 on rounds.

On the published figures and the independent review sites, Square takes 4 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose Square if…

  • • You want Square's edge on what reviewers say and how easy it is to use

Choose Worldpay if…

  • • You want Worldpay's edge on what customers say on trustpilot and how many trustpilot reviews

Round by round

  1. Round 1What reviewers saySquare wins
    Square8/10

    4.6 out of 5

    average rating from 332 reviews on Capterra

    Source: capterra.com ↗

    Worldpay5/10

    4.1 out of 5

    average rating from 34 reviews on Capterra

    • 4.1 out of 5, against 4.6 out of 5

    Source: capterra.com ↗

    Square wins this round on independent review-site data, not on its own claims.

  2. Round 2What customers say on TrustpilotWorldpay wins
    Square5/10

    3.7 out of 5

    TrustScore from 7,486 reviews on Trustpilot

    • 3.7 out of 5, against 4.2 out of 5

    Source: trustpilot.com ↗

    Worldpay8/10

    4.2 out of 5

    TrustScore from 10,510 reviews on Trustpilot

    Source: trustpilot.com ↗

    Worldpay wins this round on independent review-site data, not on its own claims.

  3. Round 3How easy it is to useSquare wins
    Square8/10

    4.6 out of 5

    ease-of-use rating from Capterra reviewers

    Source: capterra.com ↗

    Worldpay5/10

    4 out of 5

    ease-of-use rating from Capterra reviewers

    • 4 out of 5, against 4.6 out of 5

    Source: capterra.com ↗

    Square wins this round on independent review-site data, not on its own claims.

  4. Round 4How reviewers rate its supportSquare wins
    Square8/10

    4.3 out of 5

    customer-service rating from Capterra reviewers

    Source: capterra.com ↗

    Worldpay5/10

    4 out of 5

    customer-service rating from Capterra reviewers

    • 4 out of 5, against 4.3 out of 5

    Source: capterra.com ↗

    Square wins this round on independent review-site data, not on its own claims.

  5. Round 5How many people have reviewed itSquare wins
    Square8/10

    332 reviews

    reviews on Capterra, rated 4.6 out of 5

    Source: capterra.com ↗

    Worldpay5/10

    34 reviews

    reviews on Capterra, rated 4.1 out of 5

    • 34 reviews, against 332 reviews

    Source: capterra.com ↗

    Square wins this round on independent review-site data, not on its own claims.

  6. Round 6How many Trustpilot reviewsWorldpay wins
    Square5/10

    7,486 reviews

    reviews on Trustpilot, rated 3.7 out of 5

    • 7,486 reviews, against 10,510 reviews

    Source: trustpilot.com ↗

    Worldpay8/10

    10,510 reviews

    reviews on Trustpilot, rated 4.2 out of 5

    Source: trustpilot.com ↗

    Worldpay wins this round on independent review-site data, not on its own claims.

WorldpayWorldpay

Side by side

SquareBest for what it costs just to have an accountSquare
WorldpayBest for what customers say on trustpilotWorldpay
Overall score
6.6
Best
6.4
Price
See price
See price
What customers say on Trustpilot
7.1
8.0
The fixed fee on every sale
6.0
—
What it costs just to have an account
7.3
—
Taking bank (ACH) payments
5.0
—
What a lost chargeback costs
8.0
—
Head-to-head findings
What customers say on Trustpilot
3.7 out of 5
4.2 out of 5
The fixed fee on every sale
30¢ per online sale
—
What it costs just to have an account
$0/month (Square Free)
—
Taking bank (ACH) payments
1% ($1 min, via invoice)
—
What a lost chargeback costs
No chargeback fee
—
How fast your money reaches the bank
Next business day (free)
—
What an online card sale costs
3.3% + 30¢ (Square Free)
—
How easy it is to use
4.6 out of 5
4 out of 5
Record
Head-to-head record
5–2
2–3–1
Head-to-heads won
71 %
40 %
Rounds won
45 %
36 %
Pros
      Cons
      • 3.3% + 30¢ (Square Free), against 2.9% + 30¢
      • 1% ($1 min, via invoice), against 0.8% ($5 cap)
      • 1.95% instant transfer, against 1.5% Instant Payouts (min 50¢)
      • 3.3% + 30¢ (Square Free), against 2.99% + 49¢ (card payments)
      • 170+ countries, against 195+ countries
      • 4.1 out of 5, against 4.6 out of 5
      • 4 out of 5, against 4.6 out of 5
      • 4 out of 5, against 4.2 out of 5
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