Perplexity vs Microsoft Copilot
Microsoft Copilot comes out ahead of Perplexity on 3 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
Microsoft Copilot takes it, 3–2 on rounds.
On the published figures and the independent review sites, Microsoft Copilot takes 3 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose Perplexity if…
- • You want Perplexity's edge on how many people have reviewed it and how many trustpilot reviews
Choose Microsoft Copilot if…
- • You want Microsoft Copilot's edge on what reviewers say and what customers say on trustpilot
Round by round
- Round 1What reviewers sayMicrosoft Copilot winsPerplexity5/10
4.2 out of 5
average rating from 35 reviews on Capterra
- 4.2 out of 5, against 4.5 out of 5
Source: capterra.com ↗
Microsoft Copilot wins this round on independent review-site data, not on its own claims.
- Round 2What customers say on TrustpilotMicrosoft Copilot winsPerplexity5/10
1.4 out of 5
TrustScore from 826 reviews on Trustpilot
- 1.4 out of 5, against 1.6 out of 5
Source: trustpilot.com ↗
Microsoft Copilot wins this round on independent review-site data, not on its own claims.
- Round 3How reviewers rate its supportMicrosoft Copilot winsPerplexity5/10
3.9 out of 5
customer-service rating from Capterra reviewers
- 3.9 out of 5, against 4.2 out of 5
Source: capterra.com ↗
Microsoft Copilot8/104.2 out of 5
customer-service rating from Capterra reviewers
Source: capterra.com ↗
Microsoft Copilot wins this round on independent review-site data, not on its own claims.
- Round 4How easy it is to useTie
Nothing to separate them here.
- Round 5How many people have reviewed itPerplexity winsMicrosoft Copilot5/10
28 reviews
reviews on Capterra, rated 4.5 out of 5
- 28 reviews, against 35 reviews
Source: capterra.com ↗
Perplexity wins this round on independent review-site data, not on its own claims.
- Round 6How many Trustpilot reviewsPerplexity winsMicrosoft Copilot5/10
472 reviews
reviews on Trustpilot, rated 1.6 out of 5
- 472 reviews, against 826 reviews
Source: trustpilot.com ↗
Perplexity wins this round on independent review-site data, not on its own claims.
Side by side
- Perplexity Pro, per month
- Perplexity Max, per month
- web grounding and image generation on the free tier
- Pro $17/mo (billed annually), against Go $8/mo
- Enterprise Pro $34/seat/mo (annual), against Business $20/user/mo (annual)
- No image generation on Free, against Free: limited image creation
- Enterprise Pro $34/seat/mo (annual), against Team $20/seat/mo (annual)
- M365 Personal $9.99/mo, against Go $8/mo
- M365 Personal $9.99/mo, against AI Plus $4.99/mo
- 28 reviews, against 35 reviews
- 472 reviews, against 826 reviews