DocuSign vs Adobe Acrobat Sign
DocuSign comes out ahead of Adobe Acrobat Sign on 3 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
DocuSign takes it, 3–2 on rounds.
On the published figures and the independent review sites, DocuSign takes 3 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose DocuSign if…
- • You want DocuSign's edge on what customers say on trustpilot and how easy it is to use
Choose Adobe Acrobat Sign if…
- • You want Adobe Acrobat Sign's edge on what it costs to start and what the top plan costs
Round by round
- Round 1What it costs to startAdobe Acrobat Sign winsAdobe Acrobat Sign8/10
$8.26
Acrobat Express for teams, per user per month, annual prepaid
Source: adobe.com ↗
Adobe Acrobat Sign wins this round on independent review-site data, not on its own claims.
- Round 2What the top plan costsAdobe Acrobat Sign winsDocuSign5/10
$45/user/month (annual commitment of $540)
Business Pro plan price
- $65, against $29.99
Source: capterra.com ↗
Adobe Acrobat Sign wins this round on independent review-site data, not on its own claims.
- Round 3What customers say on TrustpilotDocuSign winsAdobe Acrobat Sign5/10
1.1 out of 5
TrustScore from 7,510 reviews on Trustpilot
- 1.1 out of 5, against 1.3 out of 5
Source: trustpilot.com ↗
DocuSign wins this round on independent review-site data, not on its own claims.
- Round 4How easy it is to useDocuSign winsAdobe Acrobat Sign5/10
4.6 out of 5
ease-of-use rating from Capterra reviewers
- 4.6 out of 5, against 4.7 out of 5
Source: capterra.com ↗
DocuSign wins this round on independent review-site data, not on its own claims.
- Round 5How reviewers rate its supportDocuSign winsAdobe Acrobat Sign5/10
4.3 out of 5
customer-service rating from Capterra reviewers
- 4.3 out of 5, against 4.5 out of 5
Source: capterra.com ↗
DocuSign wins this round on independent review-site data, not on its own claims.
- Round 6What reviewers sayTieAdobe Acrobat Sign7/10
4.7 out of 5
average rating from 4,263 reviews on Capterra
Source: capterra.com ↗
Nothing to separate them here.

