Jake Tech Lab

DocuSign vs Zoho Sign

Zoho Sign comes out ahead of DocuSign on 7 of the 8 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

DocuSign
DocuSign
5.7
Weak
1 of 8 rounds
vs
Zoho SignWinner
Zoho Sign
6.9
Fair
7 of 8 rounds

The verdict

Zoho Sign takes it, 7–1 on rounds.

On the published figures and the independent review sites, Zoho Sign takes 7 of 8 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose DocuSign if…

  • • You want DocuSign's edge on what paying annually saves

Choose Zoho Sign if…

  • • You want Zoho Sign's edge on what customers say on trustpilot and what it costs to start

Round by round

  1. Round 1What customers say on TrustpilotZoho Sign wins
    DocuSign5/10

    1.3 out of 5

    TrustScore from 1,261 reviews on Trustpilot

    • 1.3 out of 5, against 3.8 out of 5

    Source: trustpilot.com ↗

    Zoho Sign8/10

    3.8 out of 5

    TrustScore from 6,143 reviews on Trustpilot

    Source: trustpilot.com ↗

    Zoho Sign wins this round on independent review-site data, not on its own claims.

  2. Round 2What it costs to startZoho Sign wins
    DocuSign5/10

    $11/mo, annual billed monthly

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    • $11/mo, annual billed monthly, against $10/user/mo, billed annually

    Source: ecom.docusign.com ↗

    Zoho Sign8/10

    $10/user/mo, billed annually

    Standard (entry) / Enterprise (top published), 'Yearly' (default), US$

    Source: zoho.com ↗

    Zoho Sign wins this round on what the published sources say.

  3. Round 3What the top plan costsZoho Sign wins
    DocuSign5/10

    $45/user/mo (Business Pro), annual

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    • $45/user/mo (Business Pro), annual, against $22/user/mo (Enterprise), annually

    Source: ecom.docusign.com ↗

    Zoho Sign8/10

    $22/user/mo (Enterprise), annually

    Standard (entry) / Enterprise (top published), 'Yearly' (default), US$

    Source: zoho.com ↗

    Zoho Sign wins this round on what the published sources say.

  4. Round 4Trying it before you payZoho Sign wins
    DocuSign5/10

    Free trial, no credit card

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    • Free trial, no credit card, against Free plan (5/mo) + 14-day trial

    Source: trial.docusign.com ↗

    Zoho Sign8/10

    Free plan (5/mo) + 14-day trial

    Standard (entry) / Enterprise (top published), 'Yearly' (default), US$

    Source: zoho.com ↗

    Zoho Sign wins this round on what the published sources say.

  5. Round 5What unlimited sending costsZoho Sign wins
    DocuSign5/10

    $50/user/mo IAM Standard, 3-user min

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    • $50/user/mo IAM Standard, 3-user min, against $16/user/mo (Professional)

    Source: ecom.docusign.com ↗

    Zoho Sign8/10

    $16/user/mo (Professional)

    Standard (entry) / Enterprise (top published), 'Yearly' (default), US$

    Source: zoho.com ↗

    Zoho Sign wins this round on what the published sources say.

  6. Round 6What paying annually savesDocuSign wins
    DocuSign8/10

    Up to 33% with annual

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    Source: ecom.docusign.com ↗

    Zoho Sign5/10

    20% with yearly

    Standard (entry) / Enterprise (top published), 'Yearly' (default), US$

    • 20% with yearly, against Up to 33% with annual

    Source: zoho.com ↗

    DocuSign wins this round on what the published sources say.

  7. Round 7How much the entry plan can sendZoho Sign wins
    DocuSign5/10

    5 envelopes a month

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    • 5 envelopes a month, against 25 envelopes/user a month

    Source: ecom.docusign.com ↗

    Zoho Sign8/10

    25 envelopes/user a month

    Standard (entry) / Enterprise (top published), 'Yearly' (default), US$

    Source: zoho.com ↗

    Zoho Sign wins this round on what the published sources say.

  8. Round 8What bulk sending costsZoho Sign wins
    DocuSign5/10

    Bulk send from Business Pro, $45

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    • Bulk send from Business Pro, $45, against Bulk send from Enterprise, $22

    Source: ecom.docusign.com ↗

    Zoho Sign8/10

    Bulk send from Enterprise, $22

    Standard (entry) / Enterprise (top published), 'Yearly' (default), US$

    Source: zoho.com ↗

    Zoho Sign wins this round on what the published sources say.

DocuSignDocuSign
Zoho SignZoho Sign

Side by side

Zoho SignBest for what the top plan costsZoho Sign
Overall score
5.7
6.9
Best
Price
See price
See price
What it costs to start
5.7
7.0
What the top plan costs
5.7
8.0
What customers say on Trustpilot
5.5
7.1
How much the entry plan can send
5.3
6.5
Trying it before you pay
5.3
7.7
Head-to-head findings
What it costs to start
$11/user/month
$10/user/mo, billed annually
What the top plan costs
$45/user/month (annual commitment of $540)
$22/user/mo (Enterprise), annually
What customers say on Trustpilot
1.3 out of 5
3.8 out of 5
How much the entry plan can send
5 envelopes a month
25 envelopes/user a month
Trying it before you pay
Free trial, no credit card
Free plan (5/mo) + 14-day trial
What bulk sending costs
Bulk send from Business Pro, $45
Bulk send from Enterprise, $22
What unlimited sending costs
$50/user/mo IAM Standard, 3-user min
$16/user/mo (Professional)
What paying annually saves
Up to 33% with annual
20% with yearly
Record
Head-to-head record
1–7–1
5–2–2
Head-to-heads won
13 %
71 %
Rounds won
19 %
57 %
Pros
      Cons
      • $15, against $8.26
      • $65, against $29.99
      • 1.3 out of 5, against 2.1 out of 5
      • Free trial, no credit card, against Free plan (5 docs/mo) + 14-day trial
      • 20% with yearly, against Up to 33% with annual
      • $10, against $8.26
      • 4.5 out of 5, against 4.7 out of 5
      • $16/user/mo (Professional), against $15/mo, unlimited requests
      Add a third option to this comparison →

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