Jake Tech Lab

DocuSign vs Jotform Sign

DocuSign and Jotform Sign are level on what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

DocuSign
DocuSign
5.7
Weak
3 of 6 rounds
vs
Jotform Sign
Jotform Sign
6.6
Fair
3 of 6 rounds

The verdict

It's a dead heat.

Neither pulls ahead on the published figures and review sites, so the decision is in the details this comparison cannot see. Check the current figures on both pages.

Choose DocuSign if…

  • • You want DocuSign's edge on what it costs to start and what the top plan costs

Choose Jotform Sign if…

  • • You want Jotform Sign's edge on what customers say on trustpilot and trying it before you pay

Round by round

  1. Round 1What customers say on TrustpilotJotform Sign wins
    DocuSign5/10

    1.3 out of 5

    TrustScore from 1,261 reviews on Trustpilot

    • 1.3 out of 5, against 4.3 out of 5

    Source: trustpilot.com ↗

    Jotform Sign8/10

    4.3 out of 5

    TrustScore from 1,838 reviews on Trustpilot

    Source: trustpilot.com ↗

    Jotform Sign wins this round on independent review-site data, not on its own claims.

  2. Round 2What it costs to startDocuSign wins
    DocuSign8/10

    $11/mo, annual billed monthly

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    Source: ecom.docusign.com ↗

    Jotform Sign5/10

    $34/mo, billed annually (Bronze)

    Jotform plans (Jotform Sign is included): Bronze (entry) / Gold (top), 'Yearly' (default); click 'Monthly' for $39 / $129

    • $34/mo, billed annually (Bronze), against $11/mo, annual billed monthly

    Source: jotform.com ↗

    DocuSign wins this round on what the published sources say.

  3. Round 3What the top plan costsDocuSign wins
    DocuSign8/10

    $45/user/mo (Business Pro), annual

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    Source: ecom.docusign.com ↗

    Jotform Sign5/10

    $99/mo, billed annually (Gold)

    Jotform plans (Jotform Sign is included): Bronze (entry) / Gold (top), 'Yearly' (default); click 'Monthly' for $39 / $129

    • $99/mo, billed annually (Gold), against $45/user/mo (Business Pro), annual

    Source: jotform.com ↗

    DocuSign wins this round on what the published sources say.

  4. Round 4Trying it before you payJotform Sign wins
    DocuSign5/10

    Free trial, no credit card

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    • Free trial, no credit card, against Free plan, 10 signed docs/mo

    Source: trial.docusign.com ↗

    Jotform Sign8/10

    Free plan, 10 signed docs/mo

    Jotform plans (Jotform Sign is included): Bronze (entry) / Gold (top), 'Yearly' (default); click 'Monthly' for $39 / $129

    Source: jotform.com ↗

    Jotform Sign wins this round on what the published sources say.

  5. Round 5What paying annually savesDocuSign wins
    DocuSign8/10

    Up to 33% with annual

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    Source: ecom.docusign.com ↗

    Jotform Sign5/10

    Up to 20% with yearly

    Jotform plans (Jotform Sign is included): Bronze (entry) / Gold (top), 'Yearly' (default); click 'Monthly' for $39 / $129

    • Up to 20% with yearly, against Up to 33% with annual

    Source: jotform.com ↗

    DocuSign wins this round on what the published sources say.

  6. Round 6How much the entry plan can sendJotform Sign wins
    DocuSign5/10

    5 envelopes a month

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    • 5 envelopes a month, against 100 signed documents a month

    Source: ecom.docusign.com ↗

    Jotform Sign8/10

    100 signed documents a month

    Jotform plans (Jotform Sign is included): Bronze (entry) / Gold (top), 'Yearly' (default); click 'Monthly' for $39 / $129

    Source: jotform.com ↗

    Jotform Sign wins this round on what the published sources say.

DocuSignDocuSign
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Jotform SignJotform Sign
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Side by side

DocuSignDocuSign
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Jotform SignJotform Sign
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Overall score
5.7
6.6
Best
Price
See price
See price
What it costs to start
5.7
5.0
What the top plan costs
5.7
5.0
What customers say on Trustpilot
5.5
7.8
How much the entry plan can send
5.3
7.3
Trying it before you pay
5.3
7.5
Head-to-head findings
What it costs to start
$11/user/month
$34/mo, billed annually (Bronze)
What the top plan costs
$45/user/month (annual commitment of $540)
$99/mo, billed annually (Gold)
What customers say on Trustpilot
1.3 out of 5
4.3 out of 5
How much the entry plan can send
5 envelopes a month
100 signed documents a month
Trying it before you pay
Free trial, no credit card
Free plan, 10 signed docs/mo
What bulk sending costs
Bulk send from Business Pro, $45
—
What unlimited sending costs
$50/user/mo IAM Standard, 3-user min
—
What paying annually saves
Up to 33% with annual
Up to 20% with yearly
Record
Head-to-head record
1–7–1
2–2–2
Head-to-heads won
13 %
50 %
Rounds won
19 %
44 %
Pros
      Cons
      • $15, against $8.26
      • $65, against $29.99
      • 1.3 out of 5, against 2.1 out of 5
      • Free trial, no credit card, against Free plan (5 docs/mo) + 14-day trial
      • $34/mo, billed annually (Bronze), against $11/mo, annual billed monthly
      • $99/mo, billed annually (Gold), against $45/user/mo (Business Pro), annual
      • Up to 20% with yearly, against Up to 33% with annual
      • $34, against $8.26
      Add a third option to this comparison →

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