Jake Tech Lab

DocuSign vs PandaDoc

PandaDoc comes out ahead of DocuSign on 5 of the 8 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

DocuSign
DocuSign
5.7
Weak
3 of 8 rounds
vs
PandaDocWinner
PandaDoc
6.3
Fair
5 of 8 rounds

The verdict

PandaDoc takes it, 5–3 on rounds.

On the published figures and the independent review sites, PandaDoc takes 5 of 8 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose DocuSign if…

  • • You want DocuSign's edge on what it costs to start and what the top plan costs

Choose PandaDoc if…

  • • You want PandaDoc's edge on what customers say on trustpilot and trying it before you pay

Round by round

  1. Round 1What customers say on TrustpilotPandaDoc wins
    DocuSign5/10

    1.3 out of 5

    TrustScore from 1,261 reviews on Trustpilot

    • 1.3 out of 5, against 2.1 out of 5

    Source: trustpilot.com ↗

    PandaDoc8/10

    2.1 out of 5

    TrustScore from 689 reviews on Trustpilot

    Source: trustpilot.com ↗

    PandaDoc wins this round on independent review-site data, not on its own claims.

  2. Round 2What it costs to startDocuSign wins
    DocuSign8/10

    $11/mo, annual billed monthly

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    Source: ecom.docusign.com ↗

    PandaDoc5/10

    $19/mo, billed annually (Starter)

    Starter (entry) / Business (top published), 'Annually' (default); click 'Monthly' for $35 / $65

    • $19/mo, billed annually (Starter), against $11/mo, annual billed monthly

    Source: pandadoc.com ↗

    DocuSign wins this round on what the published sources say.

  3. Round 3What the top plan costsDocuSign wins
    DocuSign8/10

    $45/user/mo (Business Pro), annual

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    Source: ecom.docusign.com ↗

    PandaDoc5/10

    $49/seat/mo, billed annually

    Starter (entry) / Business (top published), 'Annually' (default); click 'Monthly' for $35 / $65

    • $49/seat/mo, billed annually, against $45/user/mo (Business Pro), annual

    Source: pandadoc.com ↗

    DocuSign wins this round on what the published sources say.

  4. Round 4Trying it before you payPandaDoc wins
    DocuSign5/10

    Free trial, no credit card

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    • Free trial, no credit card, against Free plan (5 docs/mo) + 14-day trial

    Source: trial.docusign.com ↗

    PandaDoc8/10

    Free plan: 60 docs per year

    Starter (entry) / Business (top published), 'Annually' (default); click 'Monthly' for $35 / $65

    Source: pandadoc.com ↗

    PandaDoc wins this round on what the published sources say.

  5. Round 5What unlimited sending costsPandaDoc wins
    DocuSign5/10

    $50/user/mo IAM Standard, 3-user min

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    • $50/user/mo IAM Standard, 3-user min, against $19/mo (Starter), billed annually

    Source: ecom.docusign.com ↗

    PandaDoc8/10

    $19/mo (Starter), billed annually

    Starter (entry) / Business (top published), 'Annually' (default); click 'Monthly' for $35 / $65

    Source: pandadoc.com ↗

    PandaDoc wins this round on what the published sources say.

  6. Round 6What paying annually savesPandaDoc wins
    DocuSign5/10

    Up to 33% with annual

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    • Up to 33% with annual, against Up to 46% with annual

    Source: ecom.docusign.com ↗

    PandaDoc8/10

    Up to 46% with annual

    Starter (entry) / Business (top published), 'Annually' (default); click 'Monthly' for $35 / $65

    Source: pandadoc.com ↗

    PandaDoc wins this round on what the published sources say.

  7. Round 7How much the entry plan can sendPandaDoc wins
    DocuSign5/10

    5 envelopes a month

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    • 5 envelopes a month, against Unlimited documents

    Source: ecom.docusign.com ↗

    PandaDoc8/10

    Unlimited documents

    Starter (entry) / Business (top published), 'Annually' (default); click 'Monthly' for $35 / $65

    Source: pandadoc.com ↗

    PandaDoc wins this round on what the published sources say.

  8. Round 8What bulk sending costsDocuSign wins
    DocuSign8/10

    Bulk send from Business Pro, $45

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    Source: ecom.docusign.com ↗

    PandaDoc5/10

    Bulk send from Business (+credits)

    Starter (entry) / Business (top published), 'Annually' (default); click 'Monthly' for $35 / $65

    • Bulk send from Business (+credits), against Bulk send from Business Pro, $45

    Source: pandadoc.com ↗

    DocuSign wins this round on what the published sources say.

DocuSignDocuSign
PandaDocPandaDoc

Side by side

Overall score
5.7
6.3
Best
Price
See price
See price
What it costs to start
5.7
5.3
What the top plan costs
5.7
5.3
What customers say on Trustpilot
5.5
6.3
How much the entry plan can send
5.3
8.0
Trying it before you pay
5.3
7.6
Head-to-head findings
What it costs to start
$11/user/month
$19/mo, billed annually (Starter)
What the top plan costs
$45/user/month (annual commitment of $540)
$49/seat/mo, billed annually
What customers say on Trustpilot
1.3 out of 5
2.1 out of 5
How much the entry plan can send
5 envelopes a month
Unlimited documents
Trying it before you pay
Free trial, no credit card
Free plan: 60 docs per year
What bulk sending costs
Bulk send from Business Pro, $45
Bulk send from Business (+credits)
What unlimited sending costs
$50/user/mo IAM Standard, 3-user min
$19/mo (Starter), billed annually
What paying annually saves
Up to 33% with annual
Up to 46% with annual
Record
Head-to-head record
1–7–1
3–6
Head-to-heads won
13 %
33 %
Rounds won
19 %
38 %
Pros
      Cons
      • $15, against $8.26
      • $65, against $29.99
      • 1.3 out of 5, against 2.1 out of 5
      • Free trial, no credit card, against Free plan (5 docs/mo) + 14-day trial
      • $19/mo, billed annually (Starter), against $11/mo, annual billed monthly
      • $49/seat/mo, billed annually, against $45/user/mo (Business Pro), annual
      • Bulk send from Business (+credits), against Bulk send from Business Pro, $45
      • $19, against $8.26
      Add a third option to this comparison →

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