Jake Tech Lab

DocuSign vs SignNow

SignNow comes out ahead of DocuSign on 6 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

DocuSign
DocuSign
5.7
Weak
0 of 6 rounds
vs
SignNowWinner
SignNow
6.6
Fair
6 of 6 rounds

The verdict

SignNow takes it, 6–0 on rounds.

On the published figures and the independent review sites, SignNow takes 6 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose DocuSign if…

  • • You have a reason to pick DocuSign that is not on this list

Choose SignNow if…

  • • You want SignNow's edge on what customers say on trustpilot and what it costs to start

Round by round

  1. Round 1What customers say on TrustpilotSignNow wins
    DocuSign5/10

    1.3 out of 5

    TrustScore from 1,261 reviews on Trustpilot

    • 1.3 out of 5, against 4.3 out of 5

    Source: trustpilot.com ↗

    SignNow8/10

    4.3 out of 5

    TrustScore from 3,193 reviews on Trustpilot

    Source: trustpilot.com ↗

    SignNow wins this round on independent review-site data, not on its own claims.

  2. Round 2What it costs to startSignNow wins
    DocuSign5/10

    $11/mo, annual billed monthly

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    • $11/mo, annual billed monthly, against $8/mo, billed annually (Starter)

    Source: ecom.docusign.com ↗

    SignNow8/10

    $8/mo, billed annually (Starter)

    Starter (entry) / Business (top published), 'Annually' (default; struck-through $20 / $50 are the monthly-billing prices)

    Source: signnow.com ↗

    SignNow wins this round on what the published sources say.

  3. Round 3What the top plan costsSignNow wins
    DocuSign5/10

    $45/user/mo (Business Pro), annual

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    • $45/user/mo (Business Pro), annual, against $30/mo, billed annually (Business)

    Source: ecom.docusign.com ↗

    SignNow8/10

    $30/mo, billed annually (Business)

    Starter (entry) / Business (top published), 'Annually' (default; struck-through $20 / $50 are the monthly-billing prices)

    Source: signnow.com ↗

    SignNow wins this round on what the published sources say.

  4. Round 4What paying annually savesSignNow wins
    DocuSign5/10

    Up to 33% with annual

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    • Up to 33% with annual, against Up to 60% with annual

    Source: ecom.docusign.com ↗

    SignNow8/10

    Up to 60% with annual

    Starter (entry) / Business (top published), 'Annually' (default; struck-through $20 / $50 are the monthly-billing prices)

    Source: signnow.com ↗

    SignNow wins this round on what the published sources say.

  5. Round 5How much the entry plan can sendSignNow wins
    DocuSign5/10

    5 envelopes a month

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    • 5 envelopes a month, against 100 invites a year

    Source: ecom.docusign.com ↗

    SignNow8/10

    100 invites a year

    Starter (entry) / Business (top published), 'Annually' (default; struck-through $20 / $50 are the monthly-billing prices)

    Source: signnow.com ↗

    SignNow wins this round on what the published sources say.

  6. Round 6What bulk sending costsSignNow wins
    DocuSign5/10

    Bulk send from Business Pro, $45

    Personal (entry) / Business Pro (top eSignature plan), 'Annual | Billed monthly' (default); unlimited = IAM Standard on the IAM tab

    • Bulk send from Business Pro, $45, against Bulk send from Professional, $15

    Source: ecom.docusign.com ↗

    SignNow8/10

    Bulk send from Professional, $15

    Starter (entry) / Business (top published), 'Annually' (default; struck-through $20 / $50 are the monthly-billing prices)

    Source: signnow.com ↗

    SignNow wins this round on what the published sources say.

DocuSignDocuSign

Side by side

SignNowBest for what customers say on trustpilotSignNow
Overall score
5.7
6.6
Best
Price
See price
See price
What it costs to start
5.7
7.0
What the top plan costs
5.7
6.1
What customers say on Trustpilot
5.5
7.9
How much the entry plan can send
5.3
5.4
Trying it before you pay
5.3
5.0
Head-to-head findings
What it costs to start
$11/user/month
$8/mo, billed annually (Starter)
What the top plan costs
$45/user/month (annual commitment of $540)
$30/mo, billed annually (Business)
What customers say on Trustpilot
1.3 out of 5
4.3 out of 5
How much the entry plan can send
5 envelopes a month
100 invites a year
Trying it before you pay
Free trial, no credit card
7-day free trial
What bulk sending costs
Bulk send from Business Pro, $45
Bulk send from Professional, $15
What unlimited sending costs
$50/user/mo IAM Standard, 3-user min
—
What paying annually saves
Up to 33% with annual
Up to 60% with annual
Record
Head-to-head record
1–7–1
5–3–1
Head-to-heads won
13 %
63 %
Rounds won
19 %
52 %
Pros
    • Enterprise, per month
    Cons
    • $15, against $8.26
    • $65, against $29.99
    • 1.3 out of 5, against 2.1 out of 5
    • Free trial, no credit card, against Free plan (5 docs/mo) + 14-day trial
    • $20, against $8.26
    • $50, against $29.99
    • 4.6 out of 5, against 4.7 out of 5
    • 4.5 out of 5, against 4.6 out of 5
    Add a third option to this comparison →

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