Mailchimp vs Constant Contact
Mailchimp and Constant Contact are level on what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
It's a dead heat.
Neither pulls ahead on the published figures and review sites, so the decision is in the details this comparison cannot see. Check the current figures on both pages.
Choose Mailchimp if…
- • You want Mailchimp's edge on what the next plan up costs and how big the free plan is
Choose Constant Contact if…
- • You want Constant Contact's edge on what customers say on trustpilot and what it costs to start
Round by round
- Round 1What customers say on TrustpilotConstant Contact winsMailchimp5/10
2.5 out of 5
TrustScore from 1,534 reviews on Trustpilot
- 2.5 out of 5, against 4 out of 5
Source: trustpilot.com ↗
Constant Contact wins this round on independent review-site data, not on its own claims.
- Round 2What it costs to startConstant Contact winsMailchimp5/10
$26.50/mo monthly (501-1,500)
Essentials at 501-1,500 contacts (select it in 'Contacts'), monthly billing (annual only for 10,000+ contacts); next plan = Standard
- $26.50/mo monthly (501-1,500), against $25.50/mo billed annually (501-1,000)
Source: mailchimp.com ↗
Constant Contact8/10$25.50/mo billed annually (501-1,000)
Lite at 501-1,000 contacts (click 'See pricing tiers', Lite tab), billed annually (default Annual view; prepay saves up to 15%); next plan = Standard (Standard tab)
Source: constantcontact.com ↗
Constant Contact wins this round on what the published sources say.
- Round 3What the next plan up costsMailchimp winsMailchimp8/10
Standard $45/mo monthly
Essentials at 501-1,500 contacts (select it in 'Contacts'), monthly billing (annual only for 10,000+ contacts); next plan = Standard
Source: mailchimp.com ↗
Constant Contact5/10Standard $46.75/mo billed annually
Lite at 501-1,000 contacts (click 'See pricing tiers', Lite tab), billed annually (default Annual view; prepay saves up to 15%); next plan = Standard (Standard tab)
- Standard $46.75/mo billed annually, against Standard $45/mo monthly
Source: constantcontact.com ↗
Mailchimp wins this round on what the published sources say.
- Round 4How big the free plan isMailchimp winsMailchimp8/10
Free: up to 250 contacts
Essentials at 501-1,500 contacts (select it in 'Contacts'), monthly billing (annual only for 10,000+ contacts); next plan = Standard
Source: mailchimp.com ↗
Constant Contact5/10No free plan (free trial only)
Lite at 501-1,000 contacts (click 'See pricing tiers', Lite tab), billed annually (default Annual view; prepay saves up to 15%); next plan = Standard (Standard tab)
- No free plan (free trial only), against Free: up to 250 contacts
Source: constantcontact.com ↗
Mailchimp wins this round on what the published sources say.
- Round 5Trying it before you payConstant Contact winsMailchimp5/10
14-day free trial
Essentials at 501-1,500 contacts (select it in 'Contacts'), monthly billing (annual only for 10,000+ contacts); next plan = Standard
- 14-day free trial, against 30-day free trial
Source: mailchimp.com ↗
Constant Contact8/1030-day free trial
Lite at 501-1,000 contacts (click 'See pricing tiers', Lite tab), billed annually (default Annual view; prepay saves up to 15%); next plan = Standard (Standard tab)
Source: constantcontact.com ↗
Constant Contact wins this round on what the published sources say.
- Round 6Who picks up when you are stuckConstant Contact winsMailchimp5/10
24/7 email & chat support
Essentials at 501-1,500 contacts (select it in 'Contacts'), monthly billing (annual only for 10,000+ contacts); next plan = Standard
- 24/7 email & chat support, against Live phone and chat support
Source: mailchimp.com ↗
Constant Contact8/10Live phone and chat support
Lite at 501-1,000 contacts (click 'See pricing tiers', Lite tab), billed annually (default Annual view; prepay saves up to 15%); next plan = Standard (Standard tab)
Source: constantcontact.com ↗
Constant Contact wins this round on what the published sources say.
- Round 7How many emails you can sendMailchimp winsMailchimp8/10
10x contacts (15,000 at 1,500 tier)
Essentials at 501-1,500 contacts (select it in 'Contacts'), monthly billing (annual only for 10,000+ contacts); next plan = Standard
Source: mailchimp.com ↗
Constant Contact5/1010x tier = 10,000/mo
Lite at 501-1,000 contacts (click 'See pricing tiers', Lite tab), billed annually (default Annual view; prepay saves up to 15%); next plan = Standard (Standard tab)
- 10x tier = 10,000/mo, against 10x contacts (15,000 at 1,500 tier)
Source: constantcontact.com ↗
Mailchimp wins this round on what the published sources say.
- Round 8How many people can log inMailchimp winsMailchimp8/10
3 seats
Essentials at 501-1,500 contacts (select it in 'Contacts'), monthly billing (annual only for 10,000+ contacts); next plan = Standard
Source: mailchimp.com ↗
Constant Contact5/101 user
Lite at 501-1,000 contacts (click 'See pricing tiers', Lite tab), billed annually (default Annual view; prepay saves up to 15%); next plan = Standard (Standard tab)
- 1 user, against 3 seats
Source: constantcontact.com ↗
Mailchimp wins this round on what the published sources say.
Side by side
- Standard for 0 to 500 contacts, at the 50% introductory rate for the first 12 months
- Essentials for 0 to 500 contacts, at the 50% introductory rate for the first 12 months
- 300+ integrations, against 350+ integrations
- 2.5 out of 5, against 3.9 out of 5
- $26.50/mo monthly (501-1,500), against $8.08/mo billed yearly (5k emails)
- Standard $45/mo monthly, against Standard $16.17/mo billed yearly
- Standard $46.75/mo billed annually, against Standard $45/mo monthly
- No free plan (free trial only), against Free: up to 250 contacts
- 10x tier = 10,000/mo, against 10x contacts (15,000 at 1,500 tier)
- 1 user, against 3 seats