Jake Tech Lab

PayPal Enterprise Payments vs Helcim

PayPal Enterprise Payments comes out ahead of Helcim on 3 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

PayPal Enterprise PaymentsWinner
PayPal Enterprise Payments
6.8
Fair
3 of 6 rounds
vs
Helcim
Helcim
7.2
Good
2 of 6 rounds

The verdict

PayPal Enterprise Payments takes it, 3–2 on rounds.

On the published figures and the independent review sites, PayPal Enterprise Payments takes 3 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose PayPal Enterprise Payments if…

  • • You want PayPal Enterprise Payments's edge on what reviewers say and how easy it is to use

Choose Helcim if…

  • • You want Helcim's edge on what customers say on trustpilot and how reviewers rate its support

Round by round

  1. Round 1What reviewers sayPayPal Enterprise Payments wins
    PayPal Enterprise Payments8/10

    4.2 out of 5

    average rating from 100 reviews on Capterra

    Source: capterra.com ↗

    Helcim5/10

    3.7 out of 5

    average rating from 35 reviews on Capterra

    • 3.7 out of 5, against 4.2 out of 5

    Source: capterra.com ↗

    PayPal Enterprise Payments wins this round on independent review-site data, not on its own claims.

  2. Round 2What customers say on TrustpilotHelcim wins
    PayPal Enterprise Payments5/10

    1.5 out of 5

    TrustScore from 282 reviews on Trustpilot

    • 1.5 out of 5, against 4 out of 5

    Source: trustpilot.com ↗

    Helcim8/10

    4 out of 5

    TrustScore from 1,092 reviews on Trustpilot

    Source: trustpilot.com ↗

    Helcim wins this round on independent review-site data, not on its own claims.

  3. Round 3How easy it is to usePayPal Enterprise Payments wins
    PayPal Enterprise Payments8/10

    4.1 out of 5

    ease-of-use rating from Capterra reviewers

    Source: capterra.com ↗

    Helcim5/10

    3.9 out of 5

    ease-of-use rating from Capterra reviewers

    • 3.9 out of 5, against 4.1 out of 5

    Source: capterra.com ↗

    PayPal Enterprise Payments wins this round on independent review-site data, not on its own claims.

  4. Round 4How reviewers rate its supportHelcim wins
    PayPal Enterprise Payments5/10

    3.8 out of 5

    customer-service rating from Capterra reviewers

    • 3.8 out of 5, against 4 out of 5

    Source: capterra.com ↗

    Helcim8/10

    4 out of 5

    customer-service rating from Capterra reviewers

    Source: capterra.com ↗

    Helcim wins this round on independent review-site data, not on its own claims.

  5. Round 5What a lost chargeback costsTie
    PayPal Enterprise Payments7/10

    $15

    per chargeback

    Source: paypal.com ↗

    Helcim7/10

    $15

    per lost chargeback, free if you win

    Source: helcim.com ↗

    Nothing to separate them here.

  6. Round 6How many people have reviewed itPayPal Enterprise Payments wins
    PayPal Enterprise Payments8/10

    100 reviews

    reviews on Capterra, rated 4.2 out of 5

    Source: capterra.com ↗

    Helcim5/10

    35 reviews

    reviews on Capterra, rated 3.7 out of 5

    • 35 reviews, against 100 reviews

    Source: capterra.com ↗

    PayPal Enterprise Payments wins this round on independent review-site data, not on its own claims.

PayPal Enterprise PaymentsPayPal Enterprise Payments

Side by side

Overall score
6.8
7.2
Best
Price
See price
See price
What customers say on Trustpilot
6.0
8.0
The fixed fee on every sale
7.0
7.4
Taking bank (ACH) payments
7.8
8.0
What a lost chargeback costs
6.0
6.2
What it costs just to have an account
—
7.2
Head-to-head findings
What customers say on Trustpilot
1.5 out of 5
4 out of 5
The fixed fee on every sale
29 cents
25¢ (keyed & online)
What it costs just to have an account
—
No monthly fee
Taking bank (ACH) payments
0.75% (capped at $5)
0.5% + 25¢ (capped at $6)
What a lost chargeback costs
$15
$15 if lost ($0 if won)
How fast your money reaches the bank
—
Next business morning (free)
What an online card sale costs
2.89%
—
How easy it is to use
4.1 out of 5
3.9 out of 5
Record
Head-to-head record
4–2–1
5–1
Head-to-heads won
67 %
83 %
Rounds won
44 %
56 %
Pros
      Cons
      • 130+ currencies, against 135+ currencies
      • 30+ payment methods, against 100+ payment methods
      • 4.1 out of 5, against 4.6 out of 5
      • 1.5 out of 5, against 3.7 out of 5
      • $15 if lost ($0 if won), against No chargeback fee
      • 25 cents, against 13 cents
      • 3.7 out of 5, against 4.2 out of 5
      • 3.9 out of 5, against 4.1 out of 5
      Add a third option to this comparison →

      More payment processors match-ups