The verdict
Jira takes it, 4–3 on rounds.
On the published figures and the independent review sites, Jira takes 4 of 7 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose Jira if…
- • You want Jira's edge on what it costs to start and what the top plan costs
Choose Basecamp if…
- • You want Basecamp's edge on what customers say on trustpilot and trying it before you pay
Round by round
- Round 1What customers say on TrustpilotBasecamp winsJira5/10
1.2 out of 5
TrustScore from 188 reviews on Trustpilot
- 1.2 out of 5, against 2.1 out of 5
Source: trustpilot.com ↗
Basecamp wins this round on independent review-site data, not on its own claims.
- Round 2Trying it before you payBasecamp winsJira5/10
14-day Standard trial
Standard, billed monthly (Monthly, default; page team size shows 300 users)
- 14-day Standard trial, against 30-day free trial
Source: support.atlassian.com ↗
Basecamp8/1030-day free trial
Freelancer, flat $25/mo for the whole account, up to 20 users (click the Freelancer tab; Unlimited Edition tab for top price, Free tab for free plan)
Source: basecamp.com ↗
Basecamp wins this round on what the published sources say.
- Round 3What it costs to startJira winsJira8/10
$7.91/user/mo billed monthly
Standard, billed monthly (Monthly, default; page team size shows 300 users)
Source: atlassian.com ↗
Basecamp5/10$25/mo flat, up to 20 users
Freelancer, flat $25/mo for the whole account, up to 20 users (click the Freelancer tab; Unlimited Edition tab for top price, Free tab for free plan)
- $25/mo flat, up to 20 users, against $7.91/user/mo billed monthly
Source: basecamp.com ↗
Jira wins this round on what the published sources say.
- Round 4What the top plan costsJira winsJira8/10
Premium $14.54/user/mo billed monthly
Standard, billed monthly (Monthly, default; page team size shows 300 users)
Source: atlassian.com ↗
Basecamp5/10$299/mo flat, billed annually
Freelancer, flat $25/mo for the whole account, up to 20 users (click the Freelancer tab; Unlimited Edition tab for top price, Free tab for free plan)
- $299/mo flat, billed annually, against Premium $14.54/user/mo billed monthly
Source: basecamp.com ↗
Jira wins this round on what the published sources say.
- Round 5How big the free plan isJira winsJira8/10
Free for 10 users
Standard, billed monthly (Monthly, default; page team size shows 300 users)
Source: atlassian.com ↗
Basecamp5/105 users max
Freelancer, flat $25/mo for the whole account, up to 20 users (click the Freelancer tab; Unlimited Edition tab for top price, Free tab for free plan)
- 5 users max, against Free for 10 users
Source: basecamp.com ↗
Jira wins this round on what the published sources say.
- Round 6Who picks up when you are stuckBasecamp winsJira5/10
9/5 regional support only
Standard, billed monthly (Monthly, default; page team size shows 300 users)
- 9/5 regional support only, against 24/7/365 support
Source: atlassian.com ↗
Basecamp8/1024/7/365 support
Freelancer, flat $25/mo for the whole account, up to 20 users (click the Freelancer tab; Unlimited Edition tab for top price, Free tab for free plan)
Source: basecamp.com ↗
Basecamp wins this round on what the published sources say.
- Round 7How much storage you getJira winsJira8/10
250 GB storage
Standard, billed monthly (Monthly, default; page team size shows 300 users)
Source: atlassian.com ↗
Basecamp5/105 GB storage
Freelancer, flat $25/mo for the whole account, up to 20 users (click the Freelancer tab; Unlimited Edition tab for top price, Free tab for free plan)
- 5 GB storage, against 250 GB storage
Source: basecamp.com ↗
Jira wins this round on what the published sources say.

