Jake Tech Lab

Jira vs Basecamp

Jira comes out ahead of Basecamp on 4 of the 7 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

JiraWinner
Jira
6.4
Fair
4 of 7 rounds
vs
Basecamp
Basecamp
6.2
Fair
3 of 7 rounds

The verdict

Jira takes it, 4–3 on rounds.

On the published figures and the independent review sites, Jira takes 4 of 7 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose Jira if…

  • • You want Jira's edge on what it costs to start and what the top plan costs

Choose Basecamp if…

  • • You want Basecamp's edge on what customers say on trustpilot and trying it before you pay

Round by round

  1. Round 1What customers say on TrustpilotBasecamp wins
    Jira5/10

    1.2 out of 5

    TrustScore from 188 reviews on Trustpilot

    • 1.2 out of 5, against 2.1 out of 5

    Source: trustpilot.com ↗

    Basecamp8/10

    2.1 out of 5

    TrustScore from 41 reviews on Trustpilot

    Source: trustpilot.com ↗

    Basecamp wins this round on independent review-site data, not on its own claims.

  2. Round 2Trying it before you payBasecamp wins
    Jira5/10

    14-day Standard trial

    Standard, billed monthly (Monthly, default; page team size shows 300 users)

    • 14-day Standard trial, against 30-day free trial

    Source: support.atlassian.com ↗

    Basecamp8/10

    30-day free trial

    Freelancer, flat $25/mo for the whole account, up to 20 users (click the Freelancer tab; Unlimited Edition tab for top price, Free tab for free plan)

    Source: basecamp.com ↗

    Basecamp wins this round on what the published sources say.

  3. Round 3What it costs to startJira wins
    Jira8/10

    $7.91/user/mo billed monthly

    Standard, billed monthly (Monthly, default; page team size shows 300 users)

    Source: atlassian.com ↗

    Basecamp5/10

    $25/mo flat, up to 20 users

    Freelancer, flat $25/mo for the whole account, up to 20 users (click the Freelancer tab; Unlimited Edition tab for top price, Free tab for free plan)

    • $25/mo flat, up to 20 users, against $7.91/user/mo billed monthly

    Source: basecamp.com ↗

    Jira wins this round on what the published sources say.

  4. Round 4What the top plan costsJira wins
    Jira8/10

    Premium $14.54/user/mo billed monthly

    Standard, billed monthly (Monthly, default; page team size shows 300 users)

    Source: atlassian.com ↗

    Basecamp5/10

    $299/mo flat, billed annually

    Freelancer, flat $25/mo for the whole account, up to 20 users (click the Freelancer tab; Unlimited Edition tab for top price, Free tab for free plan)

    • $299/mo flat, billed annually, against Premium $14.54/user/mo billed monthly

    Source: basecamp.com ↗

    Jira wins this round on what the published sources say.

  5. Round 5How big the free plan isJira wins
    Jira8/10

    Free for 10 users

    Standard, billed monthly (Monthly, default; page team size shows 300 users)

    Source: atlassian.com ↗

    Basecamp5/10

    5 users max

    Freelancer, flat $25/mo for the whole account, up to 20 users (click the Freelancer tab; Unlimited Edition tab for top price, Free tab for free plan)

    • 5 users max, against Free for 10 users

    Source: basecamp.com ↗

    Jira wins this round on what the published sources say.

  6. Round 6Who picks up when you are stuckBasecamp wins
    Jira5/10

    9/5 regional support only

    Standard, billed monthly (Monthly, default; page team size shows 300 users)

    • 9/5 regional support only, against 24/7/365 support

    Source: atlassian.com ↗

    Basecamp8/10

    24/7/365 support

    Freelancer, flat $25/mo for the whole account, up to 20 users (click the Freelancer tab; Unlimited Edition tab for top price, Free tab for free plan)

    Source: basecamp.com ↗

    Basecamp wins this round on what the published sources say.

  7. Round 7How much storage you getJira wins
    Jira8/10

    250 GB storage

    Standard, billed monthly (Monthly, default; page team size shows 300 users)

    Source: atlassian.com ↗

    Basecamp5/10

    5 GB storage

    Freelancer, flat $25/mo for the whole account, up to 20 users (click the Freelancer tab; Unlimited Edition tab for top price, Free tab for free plan)

    • 5 GB storage, against 250 GB storage

    Source: basecamp.com ↗

    Jira wins this round on what the published sources say.

BasecampBasecamp

Side by side

JiraBest for what the top plan costsJira
Overall score
6.4
Best
6.2
Price
See price
See price
What it costs to start
7.3
5.0
What the top plan costs
7.7
5.0
What customers say on Trustpilot
5.0
7.0
How much storage you get
6.9
5.0
How many automations you get
6.0
—
Head-to-head findings
What it costs to start
$7.91/user/mo billed monthly
$25/mo flat, up to 20 users
What the top plan costs
Premium $14.54/user/mo billed monthly
$299/mo flat, billed annually
What customers say on Trustpilot
1.2 out of 5
2.1 out of 5
How much storage you get
250 GB storage
5 GB storage
How many automations you get
400 steps per user a month
—
How big the free plan is
Free for 10 users
5 users
Trying it before you pay
14-day Standard trial
Free plan
Who picks up when you are stuck
9/5 regional support only
24/7/365 support (Studio plan)
Record
Head-to-head record
5–4
0–5–1
Head-to-heads won
56 %
0 %
Rounds won
47 %
25 %
Pros
  • Standard, per user per month
  • included on the Freelancer plan
Cons
  • 1.2 out of 5, against 1.4 out of 5
  • Save up to 17% yearly, against Save up to 18% yearly
  • 250 GB storage, against Unlimited (100 MB per file)
  • 400 steps per user a month, against Unlimited automations
  • $25/mo flat, up to 20 users, against $10.99/user/mo billed annually
  • $299/mo flat, billed annually, against Advanced $24.99/user/mo billed annually
  • 5 GB storage, against Unlimited (100 MB per file)
  • $25/mo flat, up to 20 users, against $9/seat/mo billed annually
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