The verdict
ClickUp takes it, 5–1 on rounds.
On the published figures and the independent review sites, ClickUp takes 5 of 7 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose ClickUp if…
- • You want ClickUp's edge on what customers say on trustpilot and what it costs to start
Choose Basecamp if…
- • You want Basecamp's edge on who picks up when you are stuck
Round by round
- Round 1Who picks up when you are stuckBasecamp winsClickUp5/10
24/7 support on the free plan
listed for Free Forever; not confirmed for the Unlimited tier
- 24/7 support on the free plan, against 24/7/365 support
Source: clickup.com ↗
Basecamp8/1024/7/365 support (Studio plan)
listed on the Studio plan ($59/mo), not on Freelancer
- included on the Freelancer plan
Source: basecamp.com ↗
Basecamp wins this round on what the company itself publishes.
- Round 2What customers say on TrustpilotClickUp winsBasecamp5/10
2.1 out of 5
TrustScore from 41 reviews on Trustpilot
- 2.1 out of 5, against 4.2 out of 5
Source: trustpilot.com ↗
ClickUp wins this round on independent review-site data, not on its own claims.
- Round 3Trying it before you payTieClickUp7/10
Free Forever plan
free forever, includes 60MB storage
- 60 MB storage, 5 spaces and 100 automation runs
Source: clickup.com ↗
Nothing to separate them here.
- Round 4What it costs to startClickUp winsClickUp8/10
$7/user/mo billed yearly
Unlimited, billed yearly (Yearly toggle, default); automations row in 'Complete feature list'
Source: clickup.com ↗
Basecamp5/10$25/mo flat, up to 20 users
Freelancer, flat $25/mo for the whole account, up to 20 users (click the Freelancer tab; Unlimited Edition tab for top price, Free tab for free plan)
- $25/mo flat, up to 20 users, against $7/user/mo billed yearly
Source: basecamp.com ↗
ClickUp wins this round on what the published sources say.
- Round 5What the top plan costsClickUp winsClickUp8/10
Business $12/user/mo billed yearly
Unlimited, billed yearly (Yearly toggle, default); automations row in 'Complete feature list'
Source: clickup.com ↗
Basecamp5/10$299/mo flat, billed annually
Freelancer, flat $25/mo for the whole account, up to 20 users (click the Freelancer tab; Unlimited Edition tab for top price, Free tab for free plan)
- $299/mo flat, billed annually, against Business $12/user/mo billed yearly
Source: basecamp.com ↗
ClickUp wins this round on what the published sources say.
- Round 6How big the free plan isClickUp winsClickUp8/10
Unlimited free members
Unlimited, billed yearly (Yearly toggle, default); automations row in 'Complete feature list'
Source: clickup.com ↗
Basecamp5/105 users max
Freelancer, flat $25/mo for the whole account, up to 20 users (click the Freelancer tab; Unlimited Edition tab for top price, Free tab for free plan)
- 5 users max, against Unlimited free members
Source: basecamp.com ↗
ClickUp wins this round on what the published sources say.
- Round 7How much storage you getClickUp winsClickUp8/10
Unlimited storage
Unlimited, billed yearly (Yearly toggle, default); automations row in 'Complete feature list'
Source: clickup.com ↗
Basecamp5/105 GB storage
Freelancer, flat $25/mo for the whole account, up to 20 users (click the Freelancer tab; Unlimited Edition tab for top price, Free tab for free plan)
- 5 GB storage, against Unlimited storage
Source: basecamp.com ↗
ClickUp wins this round on what the published sources say.
Side by side
- 60 MB storage, 5 spaces and 100 automation runs
- included on the Freelancer plan
- 1,000 automation runs a month, against Unlimited automations
- 4.6 out of 5, against 4.7 out of 5
- 4.3 out of 5, against 4.4 out of 5
- $7, against $5
- $25/mo flat, up to 20 users, against $10.99/user/mo billed annually
- $299/mo flat, billed annually, against Advanced $24.99/user/mo billed annually
- 5 GB storage, against Unlimited (100 MB per file)
- $25/mo flat, up to 20 users, against $9/seat/mo billed annually