Jake Tech Lab

GoDaddy vs WordPress.com

GoDaddy comes out ahead of WordPress.com on 4 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

GoDaddyWinner
GoDaddy
7.1
Good
4 of 6 rounds
vs
WordPress.com
WordPress.com
6.5
Fair
2 of 6 rounds

The verdict

GoDaddy takes it, 4–2 on rounds.

On the published figures and the independent review sites, GoDaddy takes 4 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose GoDaddy if…

  • • You want GoDaddy's edge on what it costs to sell online and who picks up when you are stuck

Choose WordPress.com if…

  • • You want WordPress.com's edge on what it costs to start and where you start designing

Round by round

  1. Round 1What it costs to startWordPress.com wins
    GoDaddy5/10

    $9.99

    Basic plan, per month on annual billing (renews at $16.99)

    • $9.99, against $4

    Source: websitebuilderexpert.com ↗

    WordPress.com8/10

    $4

    Personal, per month billed annually ($2.75 on a three-year term)

    Source: wordpress.com ↗

    WordPress.com wins this round on independent review-site data, not on its own claims.

  2. Round 2What it costs to sell onlineGoDaddy wins
    GoDaddy8/10

    $20.99

    Commerce plan, per month on annual billing (renews at $34.99)

    Source: websitebuilderexpert.com ↗

    WordPress.com5/10

    $45

    Commerce, per month billed annually

    • $45, against $20.99

    Source: wordpress.com ↗

    GoDaddy wins this round on independent review-site data, not on its own claims.

  3. Round 3Who picks up when you are stuckGoDaddy wins
    GoDaddy8/10

    24/7 phone and chat

    Website Builder FAQ - support resources

    • around-the-clock support, though the review found live chat slow to answer

    Source: godaddy.com ↗

    WordPress.com5/10

    Email; live chat from Premium

    every paid plan gets email support, chat starts on Premium

    • Email; live chat from Premium, against 24/7 phone, text and live chat

    Source: wordpress.com ↗

    GoDaddy wins this round on independent review-site data, not on its own claims.

  4. Round 4Where you start designingWordPress.com wins
    GoDaddy5/10

    Not stated

    No template count stated; page is now Airo AI Builder-focused (AI-generated designs, 'template prompts'). GoDaddy site search for 'templates' returned no product/template gallery pages.

    • 200+ templates, against 1,000+ themes

    Source: websitebuilderexpert.com ↗

    WordPress.com8/10

    Thousands of themes

    free and premium themes

    • WordPress.com themes

    Source: wordpress.com ↗

    WordPress.com wins this round on independent review-site data, not on its own claims.

  5. Round 5What adding a store costsGoDaddy wins
    GoDaddy8/10

    +$15

    Professional $24.99 vs Starter $9.99, per month (billed annually)

    • from $9.99 to $20.99 a month

    Source: godaddy.com ↗

    WordPress.com5/10

    +$41

    from $4 to $45 a month

    • +$41, against +$11

    Source: wordpress.com ↗

    GoDaddy wins this round on independent review-site data, not on its own claims.

  6. Round 6What customers say on TrustpilotGoDaddy wins
    GoDaddy8/10

    4.4 out of 5

    TrustScore from 143,827 reviews on Trustpilot

    Source: trustpilot.com ↗

    WordPress.com5/10

    3.8 out of 5

    TrustScore from 4,170 reviews on Trustpilot

    • 3.8 out of 5, against 4.4 out of 5

    Source: trustpilot.com ↗

    GoDaddy wins this round on independent review-site data, not on its own claims.

WordPress.comWordPress.com

Side by side

GoDaddyBest for what customers say on trustpilotGoDaddy
WordPress.comBest for what it costs to startWordPress.com
Overall score
7.1
Best
6.5
Price
See price
See price
What customers say on Trustpilot
8.0
7.4
What it costs to start
7.3
8.0
Who picks up when you are stuck
8.0
5.0
Where you start designing
5.0
6.5
Trying it before you pay
7.7
7.7
Head-to-head findings
What customers say on Trustpilot
4.4 out of 5
3.8 out of 5
What it costs to start
$9.99
$4
Who picks up when you are stuck
24/7 phone and chat
Email; live chat from Premium
Where you start designing
Not stated
Thousands of themes
Trying it before you pay
Free plan
Free plan
What adding a store costs
+$15
+$41
What it costs to sell online
$20.99
$45
Record
Head-to-head record
4–0
1–1–3
Head-to-heads won
100 %
50 %
Rounds won
64 %
47 %
Pros
  • around-the-clock support, though the review found live chat slow to answer
  • from $9.99 to $20.99 a month
  • WordPress.com themes
Cons
  • 200+ templates, against 2,000+ templates
  • $20.99, against $16
  • +$11, against $0 extra
  • 200+ templates, against 1,000+ themes
  • $45, against $29
  • Email; live chat from Premium, against 24/7 chat and callback, plus phone and email
  • 1,000+ themes, against 2,000+ templates
  • +$41, against +$12
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