Squarespace vs WordPress.com
Squarespace and WordPress.com are level on what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
It's a dead heat.
Neither pulls ahead on the published figures and review sites, so the decision is in the details this comparison cannot see. Check the current figures on both pages.
Choose Squarespace if…
- • You want Squarespace's edge on what it costs to sell online and who picks up when you are stuck
Choose WordPress.com if…
- • You want WordPress.com's edge on what it costs to start and trying it before you pay
Round by round
- Round 1What it costs to startWordPress.com winsWordPress.com8/10
$4
Personal, per month billed annually ($2.75 on a three-year term)
Source: wordpress.com ↗
WordPress.com wins this round on what the company itself publishes.
- Round 2Trying it before you payWordPress.com winsSquarespace5/10
14-day free trial
a free trial, no free plan
- 14-day free trial, against Free plan
Source: squarespace.com ↗
WordPress.com8/10Free plan
free with no expiry: a wordpress.com address and 1 GB of storage
Source: wordpress.com ↗
WordPress.com wins this round on what the company itself publishes.
- Round 3What it costs to sell onlineSquarespace winsSquarespace8/10
$19
Basic ($19/mo billed annually) sells online with a 2% commerce transaction fee
- Basic includes an online store, with a 2% transaction fee
Source: support.squarespace.com ↗
Squarespace wins this round on what the company itself publishes.
- Round 4Who picks up when you are stuckSquarespace winsSquarespace8/10
24/7 email and live chat; no phone support
Support Hours
- no phone support; chat Monday to Friday 4am to 8pm ET in English
Source: support.squarespace.com ↗
WordPress.com5/10Email; live chat from Premium
every paid plan gets email support, chat starts on Premium
- Email; live chat from Premium, against 24/7 email, live chat on weekdays
Source: wordpress.com ↗
Squarespace wins this round on what the company itself publishes.
- Round 5Where you start designingWordPress.com winsSquarespace5/10
202 templates
website templates
- 202 templates, against 1,000+ themes
Source: squarespace.com ↗
WordPress.com8/10Thousands of themes
free and premium themes
- WordPress.com themes
Source: wordpress.com ↗
WordPress.com wins this round on what the company itself publishes.
- Round 6What adding a store costsSquarespace wins
Squarespace wins this round on what the company itself publishes.
- Round 7What customers say on TrustpilotWordPress.com winsSquarespace5/10
3.2 out of 5
TrustScore from 4,067 reviews on Trustpilot
- 3.2 out of 5, against 3.8 out of 5
Source: trustpilot.com ↗
WordPress.com wins this round on independent review-site data, not on its own claims.
- Round 8How much storage you getSquarespace winsSquarespace8/10
Not stated
Full feature table lists 'Video hosting & storage' (Basic: 30 min), not unlimited; hosting FAQ only mentions fully-managed cloud hosting.
- Basic
Source: squarespace.com ↗
WordPress.com5/106 GB storage
Personal
- 6 GB storage, against Unlimited storage (no caps)
Source: wordpress.com ↗
Squarespace wins this round on what the published sources say.
Side by side
- Basic includes an online store, with a 2% transaction fee
- Basic
- Basic, per month billed annually ($25 month to month)
- no phone support; chat Monday to Friday 4am to 8pm ET in English
- WordPress.com themes
- 14-day free trial, against Free plan
- 24/7 email, live chat on weekdays, against 24/7 chat and callback, plus phone and email
- 202 templates, against 2,000+ templates
- 3.2 out of 5, against 3.4 out of 5
- $45, against $29
- Email; live chat from Premium, against 24/7 chat and callback, plus phone and email
- 1,000+ themes, against 2,000+ templates
- +$41, against +$12