Wix vs WordPress.com
Wix and WordPress.com are level on what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
It's a dead heat.
Neither pulls ahead on the published figures and review sites, so the decision is in the details this comparison cannot see. Check the current figures on both pages.
Choose Wix if…
- • You want Wix's edge on what it costs to sell online and who picks up when you are stuck
Choose WordPress.com if…
- • You want WordPress.com's edge on what it costs to start and what customers say on trustpilot
Round by round
- Round 1What it costs to startWordPress.com winsWordPress.com8/10
$4
Personal, per month billed annually ($2.75 on a three-year term)
Source: wordpress.com ↗
WordPress.com wins this round on what the company itself publishes.
- Round 2What it costs to sell onlineWix wins
Wix wins this round on what the company itself publishes.
- Round 3Who picks up when you are stuckWix winsWix8/10
24/7 chat and callback, plus phone and email
free phone, chat and email support, with 24/7 callback in English
Source: support.wix.com ↗
WordPress.com5/10Email; live chat from Premium
every paid plan gets email support, chat starts on Premium
- Email; live chat from Premium, against 24/7 chat and callback, plus phone and email
Source: wordpress.com ↗
Wix wins this round on what the company itself publishes.
- Round 4Where you start designingWix winsWordPress.com5/10
Thousands of themes
free and premium themes
- 1,000+ themes, against 2,000+ templates
Source: wordpress.com ↗
Wix wins this round on what the company itself publishes.
- Round 5What adding a store costsWix wins
Wix wins this round on what the company itself publishes.
- Round 6What customers say on TrustpilotWordPress.com winsWix5/10
3.4 out of 5
TrustScore from 29,131 reviews on Trustpilot
- 3.4 out of 5, against 3.8 out of 5
Source: trustpilot.com ↗
WordPress.com wins this round on independent review-site data, not on its own claims.
- Round 7How much storage you getWordPress.com wins
WordPress.com wins this round on what the published sources say.
- Round 8How many people can work on your siteWordPress.com wins
WordPress.com wins this round on what the published sources say.
Side by side
- WordPress.com themes
- $29, against $16
- +$12, against $0 extra
- 2 GB storage, against Unlimited storage (no caps)
- $17, against $15
- $45, against $29
- Email; live chat from Premium, against 24/7 chat and callback, plus phone and email
- 1,000+ themes, against 2,000+ templates
- +$41, against +$12