Shopify vs WordPress.com
Shopify and WordPress.com are level on what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
It's a dead heat.
Neither pulls ahead on the published figures and review sites, so the decision is in the details this comparison cannot see. Check the current figures on both pages.
Choose Shopify if…
- • You want Shopify's edge on what it costs to sell online and who picks up when you are stuck
Choose WordPress.com if…
- • You want WordPress.com's edge on what it costs to start and trying it before you pay
Round by round
- Round 1What it costs to startWordPress.com winsShopify5/10
$29
Basic, per month billed yearly ($39 month to month)
- $29, against $4
Source: shopify.com ↗
WordPress.com8/10$4
Personal, per month billed annually ($2.75 on a three-year term)
Source: wordpress.com ↗
WordPress.com wins this round on what the company itself publishes.
- Round 2Trying it before you payWordPress.com winsShopify5/10
3-day free trial
a three-day trial, then $1 a month for the first three months
- 3-day free trial, against Free plan
Source: shopify.com ↗
WordPress.com8/10Free plan
free with no expiry: a wordpress.com address and 1 GB of storage
Source: wordpress.com ↗
WordPress.com wins this round on what the company itself publishes.
- Round 3What it costs to sell onlineShopify wins
Shopify wins this round on what the company itself publishes.
- Round 4Who picks up when you are stuckShopify winsWordPress.com5/10
Email; live chat from Premium
every paid plan gets email support, chat starts on Premium
- Email; live chat from Premium, against 24/7 live chat
Source: wordpress.com ↗
Shopify wins this round on what the company itself publishes.
- Round 5What adding a store costsShopify wins
Shopify wins this round on what the company itself publishes.
- Round 6What customers say on TrustpilotWordPress.com winsShopify5/10
1.3 out of 5
TrustScore from 5,164 reviews on Trustpilot
- 1.3 out of 5, against 3.8 out of 5
Source: trustpilot.com ↗
WordPress.com wins this round on independent review-site data, not on its own claims.
Side by side
- WordPress.com themes
- $29, against $17
- 3-day free trial, against Free plan
- 24/7 live chat, against 24/7 chat and callback, plus phone and email
- 1,000+ themes, against 2,000+ templates
- $45, against $29
- Email; live chat from Premium, against 24/7 chat and callback, plus phone and email
- 1,000+ themes, against 2,000+ templates
- +$41, against +$12