Jake Tech Lab

Wix vs Shopify

Wix comes out ahead of Shopify on 5 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

WixWinner
Wix
6.6
Fair
5 of 6 rounds
vs
Shopify
Shopify
6.2
Fair
1 of 6 rounds

The verdict

Wix takes it, 5–1 on rounds.

On the published figures and the independent review sites, Wix takes 5 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose Wix if…

  • • You want Wix's edge on what it costs to start and trying it before you pay

Choose Shopify if…

  • • You want Shopify's edge on what adding a store costs

Round by round

  1. Round 1What it costs to startWix wins
    Wix8/10

    $17

    Light, the cheapest paid plan, per month

    Source: wix.com ↗

    Shopify5/10

    $29

    Basic, per month billed yearly ($39 month to month)

    • $29, against $17

    Source: shopify.com ↗

    Wix wins this round on what the company itself publishes.

  2. Round 2Trying it before you payWix wins
    Wix8/10

    Free plan

    a free site with Wix branding and a wixsite.com address

    Source: wix.com ↗

    Shopify5/10

    3-day free trial

    a three-day trial, then $1 a month for the first three months

    • 3-day free trial, against Free plan

    Source: shopify.com ↗

    Wix wins this round on what the company itself publishes.

  3. Round 3Who picks up when you are stuckWix wins
    Wix8/10

    24/7 chat and callback, plus phone and email

    free phone, chat and email support, with 24/7 callback in English

    Source: support.wix.com ↗

    Shopify5/10

    24/7 live chat

    live chat support on Basic, Grow and Advanced

    • 24/7 live chat, against 24/7 chat and callback, plus phone and email

    Source: shopify.com ↗

    Wix wins this round on what the company itself publishes.

  4. Round 4Where you start designingWix wins
    Wix8/10

    2,000+ templates

    website templates

    Source: wix.com ↗

    Shopify5/10

    1,000+ themes

    themes in the Shopify Theme Store

    • 1,000+ themes, against 2,000+ templates

    Source: themes.shopify.com ↗

    Wix wins this round on what the company itself publishes.

  5. Round 5What adding a store costsShopify wins
    Wix5/10

    +$12

    from $17 to $29 a month

    • +$12, against $0 extra

    Source: wix.com ↗

    Shopify8/10

    $0 extra

    the cheapest plan can already sell

    Source: shopify.com ↗

    Shopify wins this round on what the company itself publishes.

  6. Round 6What customers say on TrustpilotWix wins
    Wix8/10

    3.4 out of 5

    TrustScore from 29,131 reviews on Trustpilot

    Source: trustpilot.com ↗

    Shopify5/10

    1.3 out of 5

    TrustScore from 5,164 reviews on Trustpilot

    • 1.3 out of 5, against 3.4 out of 5

    Source: trustpilot.com ↗

    Wix wins this round on independent review-site data, not on its own claims.

Side by side

WixBest for who picks up when you are stuckWix
Overall score
6.6
Best
6.2
Price
See price
See price
What customers say on Trustpilot
6.5
5.0
What it costs to start
5.9
5.4
Who picks up when you are stuck
8.0
6.9
Where you start designing
7.4
6.8
Trying it before you pay
7.6
5.0
Head-to-head findings
What customers say on Trustpilot
3.4 out of 5
1.3 out of 5
What it costs to start
$17
$29
Who picks up when you are stuck
24/7 chat and callback, plus phone and email
24/7 live chat
Where you start designing
2,000+ templates
1,000+ themes
Trying it before you pay
Free plan
3-day free trial
What adding a store costs
+$12
$0 extra
What it costs to sell online
$29
$29
Record
Head-to-head record
4–3–1
1–5–1
Head-to-heads won
57 %
17 %
Rounds won
47 %
32 %
Pros
      Cons
      • $29, against $16
      • +$12, against $0 extra
      • 2 GB storage, against Unlimited storage (no caps)
      • $17, against $15
      • $29, against $17
      • 3-day free trial, against Free plan
      • 24/7 live chat, against 24/7 chat and callback, plus phone and email
      • 1,000+ themes, against 2,000+ templates
      Add a third option to this comparison →

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