The verdict
Wix takes it, 2–1 on rounds.
On the published figures and the independent review sites, Wix takes 2 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose Wix if…
- • You want Wix's edge on who picks up when you are stuck and what customers say on trustpilot
Choose Framer if…
- • You want Framer's edge on what it costs to start
Round by round
- Round 1What it costs to startFramer wins
Framer wins this round on what the company itself publishes.
- Round 2Who picks up when you are stuckWix winsWix8/10
24/7 chat and callback, plus phone and email
free phone, chat and email support, with 24/7 callback in English
Source: support.wix.com ↗
Framer5/10In-app contact, replies by email
contact support from inside the app
- In-app contact, replies by email, against 24/7 chat and callback, plus phone and email
Source: framer.com ↗
Wix wins this round on what the company itself publishes.
- Round 3What customers say on TrustpilotWix winsFramer5/10
1.6 out of 5
TrustScore from 143 reviews on Trustpilot
- 1.6 out of 5, against 3.4 out of 5
Source: trustpilot.com ↗
Wix wins this round on independent review-site data, not on its own claims.
- Round 4Trying it before you payTieFramer7/10
500 to try
Free plan AI credits
- a free plan with 500 AI credits a day, for non-commercial use
Source: framer.com ↗
Nothing to separate them here.
- Round 5Where you start designingTieFramer7/10
Not stated
Given /community/marketplace/?page=1 redirects to /marketplace/templates/?page=1. Page shows template listings under heading 'Templates' but no total template count.
- templates in the Framer Marketplace
Source: framer.com ↗
Nothing to separate them here.
- Round 6Whether a domain is includedTie
Nothing to separate them here.
Side by side
- a free plan with 500 AI credits a day, for non-commercial use
- templates in the Framer Marketplace
- $29, against $16
- +$12, against $0 extra
- 2 GB storage, against Unlimited storage (no caps)
- $17, against $15
- In-app contact, replies by email, against 24/7 chat and callback, plus phone and email
- 1.6 out of 5, against 3.4 out of 5
- In-app contact, replies by email, against 24/7 email, live chat on weekdays
- 1.6 out of 5, against 3.2 out of 5