Wix vs Squarespace
Wix comes out ahead of Squarespace on 4 of the 7 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
Wix takes it, 4–3 on rounds.
On the published figures and the independent review sites, Wix takes 4 of 7 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose Wix if…
- • You want Wix's edge on trying it before you pay and who picks up when you are stuck
Choose Squarespace if…
- • You want Squarespace's edge on what it costs to sell online and what adding a store costs
Round by round
- Round 1Trying it before you payWix winsSquarespace5/10
14-day free trial
a free trial, no free plan
- 14-day free trial, against Free plan
Source: squarespace.com ↗
Wix wins this round on what the company itself publishes.
- Round 2What it costs to sell onlineSquarespace winsSquarespace8/10
$19
Basic ($19/mo billed annually) sells online with a 2% commerce transaction fee
- Basic includes an online store, with a 2% transaction fee
Source: support.squarespace.com ↗
Squarespace wins this round on what the company itself publishes.
- Round 3Who picks up when you are stuckWix winsWix8/10
24/7 chat and callback, plus phone and email
free phone, chat and email support, with 24/7 callback in English
Source: support.wix.com ↗
Squarespace5/1024 hours a day, 7 days a week
Live chat availability
- 24/7 email, live chat on weekdays, against 24/7 chat and callback, plus phone and email
Source: support.squarespace.com ↗
Wix wins this round on what the company itself publishes.
- Round 4Where you start designingWix winsSquarespace5/10
202 templates
website templates
- 202 templates, against 2,000+ templates
Source: squarespace.com ↗
Wix wins this round on what the company itself publishes.
- Round 5What adding a store costsSquarespace wins
Squarespace wins this round on what the company itself publishes.
- Round 6What customers say on TrustpilotWix winsSquarespace5/10
3.2 out of 5
TrustScore from 4,067 reviews on Trustpilot
- 3.2 out of 5, against 3.4 out of 5
Source: trustpilot.com ↗
Wix wins this round on independent review-site data, not on its own claims.
- Round 7How much storage you getSquarespace winsSquarespace8/10
Not stated
Full feature table lists 'Video hosting & storage' (Basic: 30 min), not unlimited; hosting FAQ only mentions fully-managed cloud hosting.
- Basic
Source: squarespace.com ↗
Squarespace wins this round on what the published sources say.
Side by side
- Basic includes an online store, with a 2% transaction fee
- Basic
- Basic, per month billed annually ($25 month to month)
- no phone support; chat Monday to Friday 4am to 8pm ET in English
- $29, against $16
- +$12, against $0 extra
- 2 GB storage, against Unlimited storage (no caps)
- $17, against $15
- 14-day free trial, against Free plan
- 24/7 email, live chat on weekdays, against 24/7 chat and callback, plus phone and email
- 202 templates, against 2,000+ templates
- 3.2 out of 5, against 3.4 out of 5