Jake Tech Lab

Kit vs GetResponse

GetResponse comes out ahead of Kit on 4 of the 8 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

Kit
Kit
6.7
Fair
3 of 8 rounds
vs
GetResponseWinner
GetResponse
6.9
Fair
4 of 8 rounds

The verdict

GetResponse takes it, 4–3 on rounds.

On the published figures and the independent review sites, GetResponse takes 4 of 8 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose Kit if…

  • • You want Kit's edge on trying it before you pay and how big the free plan is

Choose GetResponse if…

  • • You want GetResponse's edge on what customers say on trustpilot and what it costs to start

Round by round

  1. Round 1Trying it before you payKit wins
    Kit8/10

    Free plan

    free for up to 10,000 subscribers with unlimited broadcasts

    Source: kit.com ↗

    GetResponse5/10

    Free version available after trial

    Permanent free plan

    • 14-day free trial, against Free plan

    Source: getresponse.com ↗

    Kit wins this round on what the company itself publishes.

  2. Round 2What customers say on TrustpilotGetResponse wins
    Kit5/10

    4 out of 5

    TrustScore from 158 reviews on Trustpilot

    • 4 out of 5, against 4.2 out of 5

    Source: trustpilot.com ↗

    GetResponse8/10

    4.2 out of 5

    TrustScore from 1,038 reviews on Trustpilot

    Source: trustpilot.com ↗

    GetResponse wins this round on independent review-site data, not on its own claims.

  3. Round 3Who picks up when you are stuckTie
    Kit7/10

    24/7 email and chat

    included on the Creator plan

    Source: kit.com ↗

    GetResponse7/10

    Email and chat

    Email support and live chat support, Mon-Fri

    • phone support is Enterprise only

    Source: getresponse.com ↗

    Nothing to separate them here.

  4. Round 4What it costs to startGetResponse wins
    Kit5/10

    $33/mo billed yearly (1,000)

    Creator at 1,000 email subscribers (default), Pay yearly (default; switch off for monthly: Creator $39, Pro $79); next plan = Pro at the first-year promo ($66/mo yearly after)

    • $33/mo billed yearly (1,000), against $15.58/mo paid annually (1,000)

    Source: kit.com ↗

    GetResponse8/10

    $15.58/mo paid annually (1,000)

    Starter at List size 1,000 (default), Yearly billing (default; Monthly = $19); next plan = Marketer ($59 monthly)

    Source: getresponse.com ↗

    GetResponse wins this round on what the published sources say.

  5. Round 5What the next plan up costsGetResponse wins
    Kit5/10

    Pro $50/mo first year (then $66)

    Creator at 1,000 email subscribers (default), Pay yearly (default; switch off for monthly: Creator $39, Pro $79); next plan = Pro at the first-year promo ($66/mo yearly after)

    • Pro $50/mo first year (then $66), against Marketer $48.38/mo paid annually

    Source: kit.com ↗

    GetResponse8/10

    Marketer $48.38/mo paid annually

    Starter at List size 1,000 (default), Yearly billing (default; Monthly = $19); next plan = Marketer ($59 monthly)

    Source: getresponse.com ↗

    GetResponse wins this round on what the published sources say.

  6. Round 6How big the free plan isKit wins
    Kit8/10

    Free: up to 10,000 subscribers

    Creator at 1,000 email subscribers (default), Pay yearly (default; switch off for monthly: Creator $39, Pro $79); next plan = Pro at the first-year promo ($66/mo yearly after)

    Source: kit.com ↗

    GetResponse5/10

    Free: up to 500 contacts

    Starter at List size 1,000 (default), Yearly billing (default; Monthly = $19); next plan = Marketer ($59 monthly)

    • Free: up to 500 contacts, against Free: up to 10,000 subscribers

    Source: getresponse.com ↗

    Kit wins this round on what the published sources say.

  7. Round 7How many people can log inGetResponse wins
    Kit5/10

    2 users

    Creator at 1,000 email subscribers (default), Pay yearly (default; switch off for monthly: Creator $39, Pro $79); next plan = Pro at the first-year promo ($66/mo yearly after)

    • 2 users, against 3 users

    Source: kit.com ↗

    GetResponse8/10

    3 users

    Starter at List size 1,000 (default), Yearly billing (default; Monthly = $19); next plan = Marketer ($59 monthly)

    Source: getresponse.com ↗

    GetResponse wins this round on what the published sources say.

  8. Round 8Testing which email works betterKit wins
    Kit8/10

    A/B test subject lines

    Creator at 1,000 email subscribers (default), Pay yearly (default; switch off for monthly: Creator $39, Pro $79); next plan = Pro at the first-year promo ($66/mo yearly after)

    Source: kit.com ↗

    GetResponse5/10

    No A/B testing on Starter

    Starter at List size 1,000 (default), Yearly billing (default; Monthly = $19); next plan = Marketer ($59 monthly)

    • No A/B testing on Starter, against A/B test subject lines

    Source: getresponse.com ↗

    Kit wins this round on what the published sources say.

GetResponseGetResponse

Side by side

Overall score
6.7
6.9
Best
Price
See price
See price
What the next plan up costs
6.0
6.5
What it costs to start
5.7
7.0
What customers say on Trustpilot
7.3
8.0
How many emails you can send
7.9
8.0
Who picks up when you are stuck
7.3
7.6
Head-to-head findings
What the next plan up costs
Pro $50/mo first year (then $66)
Marketer $48.38/mo paid annually
What it costs to start
$33
$15.58/mo paid annually (1,000)
What customers say on Trustpilot
4 out of 5
4.2 out of 5
How many emails you can send
Unlimited email broadcasts
Unlimited monthly email sends
Who picks up when you are stuck
24/7 email & chat support
Email and chat
How big the free plan is
10,000 subscribers
Free: up to 500 contacts
Trying it before you pay
Free plan
14-day trial plus a permanent free version
How many people can log in
2 users
3 users
Record
Head-to-head record
4–3–2
6–0
Head-to-heads won
57 %
100 %
Rounds won
48 %
57 %
Pros
    • phone support is Enterprise only
    • no permanent free plan on the vendor page
    • stated in its navigation menu
    Cons
    • $33, against $8.73
    • Pro $50/mo first year (then $66), against Standard $45/mo monthly
    • 100+ direct apps, against 300+ integrations
    • 2 users, against 3 seats
    • 14-day free trial, against Free plan
    • 170+ integrations, against 300+ integrations
    • Marketer $48.38/mo paid annually, against Standard $45/mo monthly
    • No A/B testing on Starter, against A/B testing included
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