Jake Tech Lab

Brevo vs GetResponse

GetResponse comes out ahead of Brevo on 4 of the 7 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

Brevo
Brevo
6.5
Fair
3 of 7 rounds
vs
GetResponseWinner
GetResponse
6.9
Fair
4 of 7 rounds

The verdict

GetResponse takes it, 4–3 on rounds.

On the published figures and the independent review sites, GetResponse takes 4 of 7 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose Brevo if…

  • • You want Brevo's edge on what it costs to start and what the next plan up costs

Choose GetResponse if…

  • • You want GetResponse's edge on what customers say on trustpilot and who picks up when you are stuck

Round by round

  1. Round 1What customers say on TrustpilotGetResponse wins
    Brevo5/10

    3.9 out of 5

    TrustScore from 7,229 reviews on Trustpilot

    • 3.9 out of 5, against 4.2 out of 5

    Source: trustpilot.com ↗

    GetResponse8/10

    4.2 out of 5

    TrustScore from 1,038 reviews on Trustpilot

    Source: trustpilot.com ↗

    GetResponse wins this round on independent review-site data, not on its own claims.

  2. Round 2What it costs to startBrevo wins
    Brevo8/10

    $8.08/mo billed yearly (5k emails)

    Starter (priced by email volume: 5,000 emails/month, not by contacts), Yearly (-10%) billing (default; click Monthly for $9); next plan = Standard ($18 monthly)

    Source: brevo.com ↗

    GetResponse5/10

    $15.58/mo paid annually (1,000)

    Starter at List size 1,000 (default), Yearly billing (default; Monthly = $19); next plan = Marketer ($59 monthly)

    • $15.58/mo paid annually (1,000), against $8.08/mo billed yearly (5k emails)

    Source: getresponse.com ↗

    Brevo wins this round on what the published sources say.

  3. Round 3What the next plan up costsBrevo wins
    Brevo8/10

    Standard $16.17/mo billed yearly

    Starter (priced by email volume: 5,000 emails/month, not by contacts), Yearly (-10%) billing (default; click Monthly for $9); next plan = Standard ($18 monthly)

    Source: brevo.com ↗

    GetResponse5/10

    Marketer $48.38/mo paid annually

    Starter at List size 1,000 (default), Yearly billing (default; Monthly = $19); next plan = Marketer ($59 monthly)

    • Marketer $48.38/mo paid annually, against Standard $16.17/mo billed yearly

    Source: getresponse.com ↗

    Brevo wins this round on what the published sources say.

  4. Round 4How big the free plan isBrevo wins
    Brevo8/10

    Free: up to 100K contacts

    Starter (priced by email volume: 5,000 emails/month, not by contacts), Yearly (-10%) billing (default; click Monthly for $9); next plan = Standard ($18 monthly)

    Source: brevo.com ↗

    GetResponse5/10

    Free: up to 500 contacts

    Starter at List size 1,000 (default), Yearly billing (default; Monthly = $19); next plan = Marketer ($59 monthly)

    • Free: up to 500 contacts, against Free: up to 100K contacts

    Source: getresponse.com ↗

    Brevo wins this round on what the published sources say.

  5. Round 5Who picks up when you are stuckGetResponse wins
    Brevo5/10

    Email support

    Starter (priced by email volume: 5,000 emails/month, not by contacts), Yearly (-10%) billing (default; click Monthly for $9); next plan = Standard ($18 monthly)

    • Email support, against Email + chat (no phone)

    Source: brevo.com ↗

    GetResponse8/10

    Email + chat (no phone)

    Starter at List size 1,000 (default), Yearly billing (default; Monthly = $19); next plan = Marketer ($59 monthly)

    Source: getresponse.com ↗

    GetResponse wins this round on what the published sources say.

  6. Round 6How many emails you can sendGetResponse wins
    Brevo5/10

    5,000 emails/mo

    Starter (priced by email volume: 5,000 emails/month, not by contacts), Yearly (-10%) billing (default; click Monthly for $9); next plan = Standard ($18 monthly)

    • 5,000 emails/mo, against Unlimited monthly email sends

    Source: brevo.com ↗

    GetResponse8/10

    Unlimited monthly email sends

    Starter at List size 1,000 (default), Yearly billing (default; Monthly = $19); next plan = Marketer ($59 monthly)

    Source: getresponse.com ↗

    GetResponse wins this round on what the published sources say.

  7. Round 7How many people can log inGetResponse wins
    Brevo5/10

    Single user

    Starter (priced by email volume: 5,000 emails/month, not by contacts), Yearly (-10%) billing (default; click Monthly for $9); next plan = Standard ($18 monthly)

    • Single user, against 3 users

    Source: brevo.com ↗

    GetResponse8/10

    3 users

    Starter at List size 1,000 (default), Yearly billing (default; Monthly = $19); next plan = Marketer ($59 monthly)

    Source: getresponse.com ↗

    GetResponse wins this round on what the published sources say.

GetResponseGetResponse

Side by side

BrevoBest for what the next plan up costsBrevo
Overall score
6.5
6.9
Best
Price
See price
See price
What the next plan up costs
8.0
6.5
What it costs to start
8.0
7.0
What customers say on Trustpilot
7.0
8.0
How many emails you can send
5.0
8.0
Who picks up when you are stuck
5.0
7.6
Head-to-head findings
What the next plan up costs
Standard $16.17/mo billed yearly
Marketer $48.38/mo paid annually
What it costs to start
$8.08/mo billed yearly (5k emails)
$15.58/mo paid annually (1,000)
What customers say on Trustpilot
3.9 out of 5
4.2 out of 5
How many emails you can send
5,000 emails/mo
Unlimited monthly email sends
Who picks up when you are stuck
Email support
Email and chat
How big the free plan is
Free: up to 100K contacts
Free: up to 500 contacts
Trying it before you pay
—
14-day trial plus a permanent free version
How many people can log in
Single user
3 users
Record
Head-to-head record
1–2–6
6–0
Head-to-heads won
33 %
100 %
Rounds won
48 %
57 %
Pros
    • phone support is Enterprise only
    • no permanent free plan on the vendor page
    • stated in its navigation menu
    Cons
    • Email support, against 24/7 email & chat support
    • 150+ integrations, against 300+ integrations
    • 5,000 emails/mo, against 10x contacts (15,000 at 1,500 tier)
    • Single user, against 3 seats
    • 14-day free trial, against Free plan
    • 170+ integrations, against 300+ integrations
    • Marketer $48.38/mo paid annually, against Standard $45/mo monthly
    • No A/B testing on Starter, against A/B testing included
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