Jake Tech Lab

Klaviyo vs Constant Contact

Constant Contact comes out ahead of Klaviyo on 4 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

Klaviyo
Klaviyo
6.0
Fair
2 of 6 rounds
vs
Constant ContactWinner
Constant Contact
6.7
Fair
4 of 6 rounds

The verdict

Constant Contact takes it, 4–2 on rounds.

On the published figures and the independent review sites, Constant Contact takes 4 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose Klaviyo if…

  • • You want Klaviyo's edge on how big the free plan is and how well it connects

Choose Constant Contact if…

  • • You want Constant Contact's edge on what customers say on trustpilot and what it costs to start

Round by round

  1. Round 1What customers say on TrustpilotConstant Contact wins
    Klaviyo5/10

    1.6 out of 5

    TrustScore from 369 reviews on Trustpilot

    • 1.6 out of 5, against 4 out of 5

    Source: trustpilot.com ↗

    Constant Contact8/10

    4 out of 5

    TrustScore from 2,088 reviews on Trustpilot

    Source: trustpilot.com ↗

    Constant Contact wins this round on independent review-site data, not on its own claims.

  2. Round 2What it costs to startConstant Contact wins
    Klaviyo5/10

    $30/mo est. (1,000 profiles)

    Email plan at 1,000 active profiles (move the profiles slider to 1,000), estimated monthly price (monthly billing); next plan = Marketing. At 500 profiles the page shows a first-month promo ($1 instead of $20)

    • $30/mo est. (1,000 profiles), against $25.50/mo billed annually (501-1,000)

    Source: klaviyo.com ↗

    Constant Contact8/10

    $25.50/mo billed annually (501-1,000)

    Lite at 501-1,000 contacts (click 'See pricing tiers', Lite tab), billed annually (default Annual view; prepay saves up to 15%); next plan = Standard (Standard tab)

    Source: constantcontact.com ↗

    Constant Contact wins this round on what the published sources say.

  3. Round 3What the next plan up costsConstant Contact wins
    Klaviyo5/10

    Marketing $100/mo est.

    Email plan at 1,000 active profiles (move the profiles slider to 1,000), estimated monthly price (monthly billing); next plan = Marketing. At 500 profiles the page shows a first-month promo ($1 instead of $20)

    • Marketing $100/mo est., against Standard $46.75/mo billed annually

    Source: klaviyo.com ↗

    Constant Contact8/10

    Standard $46.75/mo billed annually

    Lite at 501-1,000 contacts (click 'See pricing tiers', Lite tab), billed annually (default Annual view; prepay saves up to 15%); next plan = Standard (Standard tab)

    Source: constantcontact.com ↗

    Constant Contact wins this round on what the published sources say.

  4. Round 4How big the free plan isKlaviyo wins
    Klaviyo8/10

    Free: up to 250 active profiles

    Email plan at 1,000 active profiles (move the profiles slider to 1,000), estimated monthly price (monthly billing); next plan = Marketing. At 500 profiles the page shows a first-month promo ($1 instead of $20)

    Source: klaviyo.com ↗

    Constant Contact5/10

    No free plan (free trial only)

    Lite at 501-1,000 contacts (click 'See pricing tiers', Lite tab), billed annually (default Annual view; prepay saves up to 15%); next plan = Standard (Standard tab)

    • No free plan (free trial only), against Free: up to 250 active profiles

    Source: constantcontact.com ↗

    Klaviyo wins this round on what the published sources say.

  5. Round 5Who picks up when you are stuckConstant Contact wins
    Klaviyo5/10

    Email support

    Email plan at 1,000 active profiles (move the profiles slider to 1,000), estimated monthly price (monthly billing); next plan = Marketing. At 500 profiles the page shows a first-month promo ($1 instead of $20)

    • Email support, against Live phone and chat support

    Source: klaviyo.com ↗

    Constant Contact8/10

    Live phone and chat support

    Lite at 501-1,000 contacts (click 'See pricing tiers', Lite tab), billed annually (default Annual view; prepay saves up to 15%); next plan = Standard (Standard tab)

    Source: constantcontact.com ↗

    Constant Contact wins this round on what the published sources say.

  6. Round 6How well it connectsKlaviyo wins
    Klaviyo8/10

    350+ integrations

    Email plan at 1,000 active profiles (move the profiles slider to 1,000), estimated monthly price (monthly billing); next plan = Marketing. At 500 profiles the page shows a first-month promo ($1 instead of $20)

    Source: klaviyo.com ↗

    Constant Contact5/10

    300 integrations

    Lite at 501-1,000 contacts (click 'See pricing tiers', Lite tab), billed annually (default Annual view; prepay saves up to 15%); next plan = Standard (Standard tab)

    • 300 integrations, against 350+ integrations

    Source: constantcontact.com ↗

    Klaviyo wins this round on what the published sources say.

Constant ContactConstant Contact

Side by side

Overall score
6.0
6.7
Best
Price
See price
See price
What the next plan up costs
5.3
6.7
What it costs to start
6.0
6.7
What customers say on Trustpilot
5.0
7.4
How many emails you can send
5.5
5.8
Who picks up when you are stuck
5.6
8.0
Head-to-head findings
What the next plan up costs
$20
Standard $46.75/mo billed annually
What it costs to start
$30/mo est. (1,000 profiles)
$25.50/mo billed annually (501-1,000)
What customers say on Trustpilot
1.6 out of 5
4 out of 5
How many emails you can send
10,000 emails/mo
10x tier = 10,000/mo
Who picks up when you are stuck
Email support
Live phone and chat support
How big the free plan is
250 profiles
No free plan (free trial only)
Trying it before you pay
Free plan
30-day free trial
How many people can log in
—
1 user
Record
Head-to-head record
0–9
3–1–3
Head-to-heads won
0 %
75 %
Rounds won
25 %
52 %
Pros
  • Email plan at 1,000 active profiles (move the profiles slider to 1,000), estimated monthly price (monthly billing); next plan = Marketing. At 500 profiles the page shows a first-month promo ($1 instead of $20)
  • Email + SMS, from 5,000 monthly email sends
    Cons
    • $35, against $13.06
    • 1.6 out of 5, against 2.5 out of 5
    • $30/mo est. (1,000 profiles), against $26.50/mo monthly (501-1,500)
    • Email support, against 24/7 email & chat support
    • Standard $46.75/mo billed annually, against Standard $45/mo monthly
    • No free plan (free trial only), against Free: up to 250 contacts
    • 10x tier = 10,000/mo, against 10x contacts (15,000 at 1,500 tier)
    • 1 user, against 3 seats
    Add a third option to this comparison →

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