The verdict
It's a dead heat.
Neither pulls ahead on the published figures and review sites, so the decision is in the details this comparison cannot see. Check the current figures on both pages.
Choose Asana if…
- • You want Asana's edge on what it costs to start and what the top plan costs
Choose Basecamp if…
- • You want Basecamp's edge on how big the free plan is and who picks up when you are stuck
Round by round
- Round 1How big the free plan isBasecamp winsAsana5/10
2 users
the free Personal plan is limited to two users
- 2 users, against 5 users
Source: asana.com ↗
Basecamp wins this round on what the company itself publishes.
- Round 2Who picks up when you are stuckBasecamp winsAsana5/10
Not stated
Verified 2026-10-13 on official site. The absence is genuine: the Starter plan card and the full feature comparison list no support channel for the Starter plan.
- Forum and help center, against 24/7/365 support
Source: asana.com ↗
Basecamp8/1024/7/365 support (Studio plan)
listed on the Studio plan ($59/mo), not on Freelancer
- included on the Freelancer plan
Source: basecamp.com ↗
Basecamp wins this round on what the company itself publishes.
- Round 3What customers say on TrustpilotBasecamp winsAsana5/10
1.4 out of 5
TrustScore from 320 reviews on Trustpilot
- 1.4 out of 5, against 2.1 out of 5
Source: trustpilot.com ↗
Basecamp wins this round on independent review-site data, not on its own claims.
- Round 4Trying it before you payTieAsana7/10
Free plan
the Personal plan, free forever, with unlimited tasks and projects
Source: asana.com ↗
Nothing to separate them here.
- Round 5What it costs to startAsana winsAsana8/10
$10.99/user/mo billed annually
Starter, billed annually (Yearly toggle, default)
Source: asana.com ↗
Basecamp5/10$25/mo flat, up to 20 users
Freelancer, flat $25/mo for the whole account, up to 20 users (click the Freelancer tab; Unlimited Edition tab for top price, Free tab for free plan)
- $25/mo flat, up to 20 users, against $10.99/user/mo billed annually
Source: basecamp.com ↗
Asana wins this round on what the published sources say.
- Round 6What the top plan costsAsana winsAsana8/10
Advanced $24.99/user/mo billed annually
Starter, billed annually (Yearly toggle, default)
Source: asana.com ↗
Basecamp5/10$299/mo flat, billed annually
Freelancer, flat $25/mo for the whole account, up to 20 users (click the Freelancer tab; Unlimited Edition tab for top price, Free tab for free plan)
- $299/mo flat, billed annually, against Advanced $24.99/user/mo billed annually
Source: basecamp.com ↗
Asana wins this round on what the published sources say.
- Round 7How much storage you getAsana winsAsana8/10
Unlimited (100 MB per file)
Starter, billed annually (Yearly toggle, default)
Source: asana.com ↗
Basecamp5/105 GB storage
Freelancer, flat $25/mo for the whole account, up to 20 users (click the Freelancer tab; Unlimited Edition tab for top price, Free tab for free plan)
- 5 GB storage, against Unlimited (100 MB per file)
Source: basecamp.com ↗
Asana wins this round on what the published sources say.

