monday.com vs Smartsheet
monday.com and Smartsheet are level on what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
It's a dead heat.
Neither pulls ahead on the published figures and review sites, so the decision is in the details this comparison cannot see. Check the current figures on both pages.
Choose monday.com if…
- • You want monday.com's edge on trying it before you pay and what customers say on trustpilot
Choose Smartsheet if…
- • You want Smartsheet's edge on how much storage you get and planning on a timeline
Round by round
- Round 1Trying it before you paymonday.com winsSmartsheet5/10
30-day free trial
no free plan; 30 days free with no credit card
- 30-day free trial, against Free plan
Source: smartsheet.com ↗
monday.com wins this round on what the company itself publishes.
- Round 2What customers say on Trustpilotmonday.com wins
monday.com wins this round on independent review-site data, not on its own claims.
- Round 3Who picks up when you are stuckmonday.com winsmonday.com8/10
24/7 customer support
Basic, billed annually (Yearly, default; team size 10 seats); rows under 'Complete features list'
Source: monday.com ↗
Smartsheet5/10No 24x7 phone support on Pro
Pro, billed yearly (Yearly pricing, default; 1-10 Members); storage/support rows under 'Compare plans'
- No 24x7 phone support on Pro, against 24/7 customer support
Source: smartsheet.com ↗
monday.com wins this round on what the published sources say.
- Round 4How much storage you getSmartsheet winsmonday.com5/10
5 GB storage
Basic, billed annually (Yearly, default; team size 10 seats); rows under 'Complete features list'
- 5 GB storage, against 20 GB storage
Source: monday.com ↗
Smartsheet8/10Not stated
Verified 2026-10-13 on official site. "20 GB storage" does not appear anywhere on smartsheet.com: the pricing-page attachment-storage row shows Business = 1 TB attachment storage and Enterprise = Unli
- Pro, billed yearly (Yearly pricing, default; 1-10 Members); storage/support rows under 'Compare plans'
Source: smartsheet.com ↗
Smartsheet wins this round on what the published sources say.
- Round 5Planning on a timelineSmartsheet winsmonday.com5/10
Gantt starts on Standard
Basic, billed annually (Yearly, default; team size 10 seats); rows under 'Complete features list'
- Gantt starts on Standard, against Gantt view included
Source: monday.com ↗
Smartsheet8/10Gantt view included
Pro, billed yearly (Yearly pricing, default; 1-10 Members); storage/support rows under 'Compare plans'
Source: smartsheet.com ↗
Smartsheet wins this round on what the published sources say.
- Round 6How many automations you getSmartsheet winsmonday.com5/10
Automations start on Standard
Basic, billed annually (Yearly, default; team size 10 seats); rows under 'Complete features list'
- Automations start on Standard, against 250 automations a month
Source: monday.com ↗
Smartsheet8/10250 automations a month
Pro, billed yearly (Yearly pricing, default; 1-10 Members); storage/support rows under 'Compare plans'
Source: smartsheet.com ↗
Smartsheet wins this round on what the published sources say.
Side by side
- Pro, billed yearly (Yearly pricing, default; 1-10 Members); storage/support rows under 'Compare plans'
- 5 GB storage, against Unlimited (100 MB per file)
- Gantt starts on Standard, against Timeline and Gantt views
- Automations start on Standard, against Unlimited automations
- $9, against $7
- 30-day free trial, against Free plan
- 20 GB storage, against Unlimited (100 MB per file)
- 250 automations a month, against Unlimited automations
- 1.3 out of 5, against 2.1 out of 5