Jake Tech Lab

Notion vs Smartsheet

Notion comes out ahead of Smartsheet on 5 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

NotionWinner
Notion
7.0
Good
5 of 6 rounds
vs
Smartsheet
Smartsheet
5.9
Weak
1 of 6 rounds

The verdict

Notion takes it, 5–1 on rounds.

On the published figures and the independent review sites, Notion takes 5 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose Notion if…

  • • You want Notion's edge on trying it before you pay and what reviewers say

Choose Smartsheet if…

  • • You want Smartsheet's edge on what it costs to start

Round by round

  1. Round 1What it costs to startSmartsheet wins
    Notion5/10

    $10

    Plus, per member per month

    • $10, against $9

    Source: notion.com ↗

    Smartsheet8/10

    $9

    Pro, per user per month

    Source: capterra.com ↗

    Smartsheet wins this round on independent review-site data, not on its own claims.

  2. Round 2Trying it before you payNotion wins
    Notion8/10

    Free plan

    unlimited for individuals, limited blocks for teams of two or more

    Source: notion.com ↗

    Smartsheet5/10

    30-day free trial

    no free plan; 30 days free with no credit card

    • 30-day free trial, against Free plan

    Source: smartsheet.com ↗

    Notion wins this round on what the company itself publishes.

  3. Round 3What reviewers sayNotion wins
    Notion8/10

    4.7 out of 5

    average rating from 2,832 reviews on Capterra

    Source: capterra.com ↗

    Smartsheet5/10

    4.5 out of 5

    average rating from 3,558 reviews on Capterra

    • 4.5 out of 5, against 4.7 out of 5

    Source: capterra.com ↗

    Notion wins this round on independent review-site data, not on its own claims.

  4. Round 4What customers say on TrustpilotNotion wins
    Notion8/10

    2.2 out of 5

    TrustScore from 437 reviews on Trustpilot

    Source: trustpilot.com ↗

    Smartsheet5/10

    1.2

    TrustScore on Trustpilot

    • 1.3 out of 5, against 2.2 out of 5

    Source: trustpilot.com ↗

    Notion wins this round on independent review-site data, not on its own claims.

  5. Round 5How easy it is to useNotion wins
    Notion8/10

    4.4 out of 5

    ease-of-use rating from Capterra reviewers

    Source: capterra.com ↗

    Smartsheet5/10

    4.3 out of 5

    ease-of-use rating from Capterra reviewers

    • 4.3 out of 5, against 4.4 out of 5

    Source: capterra.com ↗

    Notion wins this round on independent review-site data, not on its own claims.

  6. Round 6How reviewers rate its supportNotion wins
    Notion8/10

    4.4 out of 5

    customer-service rating from Capterra reviewers

    Source: capterra.com ↗

    Smartsheet5/10

    4.3 out of 5

    customer-service rating from Capterra reviewers

    • 4.3 out of 5, against 4.4 out of 5

    Source: capterra.com ↗

    Notion wins this round on independent review-site data, not on its own claims.

SmartsheetSmartsheet

Side by side

Overall score
7.0
Best
5.9
Price
See price
See price
What it costs to start
6.0
6.5
What the top plan costs
6.6
6.2
What customers say on Trustpilot
7.0
5.0
How much storage you get
7.5
6.0
How many automations you get
—
6.0
Head-to-head findings
What it costs to start
$10
$9
What the top plan costs
$20
Business $19/member/mo billed yearly
What customers say on Trustpilot
2.2 out of 5
1.2
How much storage you get
Unlimited file uploads
Not stated
How many automations you get
—
250 automations a month
How big the free plan is
—
—
Trying it before you pay
Free plan
30-day free trial
Who picks up when you are stuck
—
Web ticketing and community
Record
Head-to-head record
6–2–1
1–4–2
Head-to-heads won
75 %
20 %
Rounds won
55 %
30 %
Pros
  • Business, per member per month
  • Pro, billed yearly (Yearly pricing, default; 1-10 Members); storage/support rows under 'Compare plans'
Cons
  • $10, against $9
  • 4.4 out of 5, against 4.5 out of 5
  • $10, against $7
  • $20, against $12
  • 30-day free trial, against Free plan
  • 20 GB storage, against Unlimited (100 MB per file)
  • 250 automations a month, against Unlimited automations
  • 1.3 out of 5, against 2.1 out of 5
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