Shopify vs BigCommerce
Shopify comes out ahead of BigCommerce on 2 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
Shopify takes it, 2–1 on rounds.
On the published figures and the independent review sites, Shopify takes 2 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose Shopify if…
- • You want Shopify's edge on what it costs to start and what it costs to sell online
Choose BigCommerce if…
- • You want BigCommerce's edge on trying it before you pay
Round by round
- Round 1What it costs to startShopify wins
Shopify wins this round on what the company itself publishes.
- Round 2Trying it before you payBigCommerce winsShopify5/10
3-day free trial
a three-day trial, then $1 a month for the first three months
- 3-day free trial, against 15-day free trial
Source: shopify.com ↗
BigCommerce wins this round on what the company itself publishes.
- Round 3What it costs to sell onlineShopify wins
Shopify wins this round on what the company itself publishes.
- Round 4Who picks up when you are stuckTieBigCommerce7/10
24/7 live chat, phone from Growth
phone support starts on Growth; Core can add it
Source: bigcommerce.com ↗
Nothing to separate them here.
- Round 5What adding a store costsTieBigCommerce7/10
+$30 each
Core plan ($29/mo billed annually, cheapest plan)
- the cheapest plan can already sell
Source: bigcommerce.com ↗
Nothing to separate them here.
- Round 6Whether a security certificate is includedTie
Nothing to separate them here.
Side by side
- the cheapest plan can already sell
- $29, against $17
- 3-day free trial, against Free plan
- 24/7 live chat, against 24/7 chat and callback, plus phone and email
- 1,000+ themes, against 2,000+ templates
- $39, against $29