Jake Tech Lab

Squarespace vs Shopify

Squarespace comes out ahead of Shopify on 4 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

SquarespaceWinner
Squarespace
6.4
Fair
4 of 6 rounds
vs
Shopify
Shopify
6.2
Fair
2 of 6 rounds

The verdict

Squarespace takes it, 4–2 on rounds.

On the published figures and the independent review sites, Squarespace takes 4 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose Squarespace if…

  • • You want Squarespace's edge on what it costs to start and trying it before you pay

Choose Shopify if…

  • • You want Shopify's edge on who picks up when you are stuck and where you start designing

Round by round

  1. Round 1What it costs to startSquarespace wins
    Squarespace8/10

    $19

    Basic, per month billed annually

    • Basic, per month billed annually ($25 month to month)

    Source: squarespace.com ↗

    Shopify5/10

    $29

    Basic, per month billed yearly ($39 month to month)

    • $29, against $16

    Source: shopify.com ↗

    Squarespace wins this round on what the company itself publishes.

  2. Round 2Trying it before you paySquarespace wins
    Squarespace8/10

    14-day free trial

    a free trial, no free plan

    Source: squarespace.com ↗

    Shopify5/10

    3-day free trial

    a three-day trial, then $1 a month for the first three months

    • 3-day free trial, against 14-day free trial

    Source: shopify.com ↗

    Squarespace wins this round on what the company itself publishes.

  3. Round 3What it costs to sell onlineSquarespace wins
    Squarespace8/10

    $19

    Basic ($19/mo billed annually) sells online with a 2% commerce transaction fee

    • Basic includes an online store, with a 2% transaction fee

    Source: support.squarespace.com ↗

    Shopify5/10

    $29

    Basic, where every plan is a store

    • $29, against $16

    Source: shopify.com ↗

    Squarespace wins this round on what the company itself publishes.

  4. Round 4Who picks up when you are stuckShopify wins
    Squarespace5/10

    24/7 email and live chat, no phone support

    Support availability

    • 24/7 email, live chat on weekdays, against 24/7 live chat

    Source: support.squarespace.com ↗

    Shopify8/10

    24/7 live chat

    live chat support on Basic, Grow and Advanced

    Source: shopify.com ↗

    Shopify wins this round on what the company itself publishes.

  5. Round 5Where you start designingShopify wins
    Squarespace5/10

    202 templates

    website templates

    • 202 templates, against 1,000+ themes

    Source: squarespace.com ↗

    Shopify8/10

    1,000+ themes

    themes in the Shopify Theme Store

    Source: themes.shopify.com ↗

    Shopify wins this round on what the company itself publishes.

  6. Round 6What customers say on TrustpilotSquarespace wins
    Squarespace8/10

    3.2 out of 5

    TrustScore from 4,067 reviews on Trustpilot

    Source: trustpilot.com ↗

    Shopify5/10

    1.3 out of 5

    TrustScore from 5,164 reviews on Trustpilot

    • 1.3 out of 5, against 3.2 out of 5

    Source: trustpilot.com ↗

    Squarespace wins this round on independent review-site data, not on its own claims.

SquarespaceSquarespace

Side by side

Overall score
6.4
Best
6.2
Price
See price
See price
What customers say on Trustpilot
6.3
5.0
What it costs to start
5.6
5.4
Who picks up when you are stuck
6.3
6.9
Where you start designing
5.0
6.8
Trying it before you pay
5.5
5.0
Head-to-head findings
What customers say on Trustpilot
3.2 out of 5
1.3 out of 5
What it costs to start
$19
$29
Who picks up when you are stuck
24 hours a day, 7 days a week
24/7 live chat
Where you start designing
202 templates
1,000+ themes
Trying it before you pay
14-day free trial
3-day free trial
What adding a store costs
$0 extra
$0 extra
What it costs to sell online
$19
$29
Record
Head-to-head record
2–3–2
1–5–1
Head-to-heads won
40 %
17 %
Rounds won
46 %
32 %
Pros
  • Basic includes an online store, with a 2% transaction fee
  • Basic
  • Basic, per month billed annually ($25 month to month)
  • no phone support; chat Monday to Friday 4am to 8pm ET in English
    Cons
    • 14-day free trial, against Free plan
    • 24/7 email, live chat on weekdays, against 24/7 chat and callback, plus phone and email
    • 202 templates, against 2,000+ templates
    • 3.2 out of 5, against 3.4 out of 5
    • $29, against $17
    • 3-day free trial, against Free plan
    • 24/7 live chat, against 24/7 chat and callback, plus phone and email
    • 1,000+ themes, against 2,000+ templates
    Add a third option to this comparison →

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