Squarespace vs Framer
Squarespace and Framer are level on what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
It's a dead heat.
Neither pulls ahead on the published figures and review sites, so the decision is in the details this comparison cannot see. Check the current figures on both pages.
Choose Squarespace if…
- • You want Squarespace's edge on who picks up when you are stuck and what customers say on trustpilot
Choose Framer if…
- • You want Framer's edge on what it costs to start and trying it before you pay
Round by round
- Round 1What it costs to startFramer wins
Framer wins this round on what the company itself publishes.
- Round 2Trying it before you payFramer winsSquarespace5/10
14-day free trial
a free trial, no free plan
- 14-day free trial, against Free plan
Source: squarespace.com ↗
Framer8/10Free plan
a free plan with 500 AI credits a day, for non-commercial use
Source: framer.com ↗
Framer wins this round on what the company itself publishes.
- Round 3Who picks up when you are stuckSquarespace winsSquarespace8/10
24/7 email and live chat
all plans
- no phone support; chat Monday to Friday 4am to 8pm ET in English
Source: support.squarespace.com ↗
Framer5/10In-app contact, replies by email
contact support from inside the app
- In-app contact, replies by email, against 24/7 email, live chat on weekdays
Source: framer.com ↗
Squarespace wins this round on what the company itself publishes.
- Round 4Where you start designingFramer winsSquarespace5/10
202 templates
website templates
- 202 templates, against 2,000+ templates
Source: squarespace.com ↗
Framer8/10Not stated
Given /community/marketplace/?page=1 redirects to /marketplace/templates/?page=1. Page shows template listings under heading 'Templates' but no total template count.
- templates in the Framer Marketplace
Source: framer.com ↗
Framer wins this round on what the company itself publishes.
- Round 5What customers say on TrustpilotSquarespace winsFramer5/10
1.6 out of 5
TrustScore from 143 reviews on Trustpilot
- 1.6 out of 5, against 3.2 out of 5
Source: trustpilot.com ↗
Squarespace wins this round on independent review-site data, not on its own claims.
- Round 6How much traffic your site can handleSquarespace wins
Squarespace wins this round on what the published sources say.
Side by side
- Basic includes an online store, with a 2% transaction fee
- Basic
- Basic, per month billed annually ($25 month to month)
- no phone support; chat Monday to Friday 4am to 8pm ET in English
- a free plan with 500 AI credits a day, for non-commercial use
- templates in the Framer Marketplace
- 14-day free trial, against Free plan
- 24/7 email, live chat on weekdays, against 24/7 chat and callback, plus phone and email
- 202 templates, against 2,000+ templates
- 3.2 out of 5, against 3.4 out of 5
- In-app contact, replies by email, against 24/7 chat and callback, plus phone and email
- 1.6 out of 5, against 3.4 out of 5
- In-app contact, replies by email, against 24/7 email, live chat on weekdays
- 1.6 out of 5, against 3.2 out of 5