Jake Tech Lab

FreshBooks vs Sage

FreshBooks and Sage are level on what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

FreshBooks
FreshBooks
6.4
Fair
2 of 6 rounds
vs
Sage
Sage
6.6
Fair
2 of 6 rounds

The verdict

It's a dead heat.

Neither pulls ahead on the published figures and review sites, so the decision is in the details this comparison cannot see. Check the current figures on both pages.

Choose FreshBooks if…

  • • You want FreshBooks's edge on what it costs to start and tracking billable time

Choose Sage if…

  • • You want Sage's edge on who runs your payroll and what customers say on trustpilot

Round by round

  1. Round 1What it costs to startFreshBooks wins
    FreshBooks8/10

    $23

    Lite plan, per month at list price (billing limited to 5 clients)

    Source: freshbooks.com ↗

    Sage5/10

    $132.17 /mo

    Pro Accounting monthly price

    • $124.42, against $23

    Source: sage.com ↗

    FreshBooks wins this round on what the company itself publishes.

  2. Round 2Who runs your payrollSage wins
    FreshBooks5/10

    Built in, powered by Gusto

    embedded payroll run by a partner

    • Built in, powered by Gusto, against Own payroll module

    Source: freshbooks.com ↗

    Sage8/10

    Own payroll module

    Sage sells its own integrated payroll as an add-on

    Source: sage.com ↗

    Sage wins this round on what the company itself publishes.

  3. Round 3What customers say on TrustpilotSage wins
    FreshBooks5/10

    3.7 out of 5

    TrustScore from 1,045 reviews on Trustpilot

    • 3.7 out of 5, against 4.0 out of 5

    Source: trustpilot.com ↗

    Sage8/10

    4.0 out of 5

    TrustScore from 20,150 reviews on Trustpilot

    Source: trustpilot.com ↗

    Sage wins this round on independent review-site data, not on its own claims.

  4. Round 4Trying it before you payTie
    FreshBooks7/10

    30-day free trial

    a free trial on every plan

    Source: freshbooks.com ↗

    Sage7/10

    No trial available

    Product trial

    • 30 days on Sage 50 Cloud, no trial of the desktop edition

    Source: sage.com ↗

    Nothing to separate them here.

  5. Round 5Who picks up when you are stuckTie
    FreshBooks7/10

    Phone and email support

    free phone and email support, 8am to 8pm Eastern

    Source: support.freshbooks.com ↗

    Sage7/10

    Unlimited phone and chat

    every plan includes unlimited phone and online chat support

    Source: sage.com ↗

    Nothing to separate them here.

  6. Round 6Tracking billable timeFreshBooks wins
    FreshBooks8/10

    Unlimited time tracking

    Lite

    Source: freshbooks.com ↗

    Sage5/10

    Time billing is Premium-only

    Sage 50 Pro Accounting

    • Time billing is Premium-only, against Unlimited time tracking

    Source: help-sage50.na.sage.com ↗

    FreshBooks wins this round on what the published sources say.

FreshBooksFreshBooks

Side by side

FreshBooksBest for who picks up when you are stuckFreshBooks
Overall score
6.4
6.6
Best
Price
See price
See price
What it costs to start
6.7
5.0
Trying it before you pay
6.3
6.0
Who picks up when you are stuck
7.6
7.3
Who runs your payroll
5.7
7.7
How many people can log in
5.4
5.0
Head-to-head findings
What it costs to start
$23
$132.17 /mo
Trying it before you pay
30-day free trial
No trial available
Who picks up when you are stuck
Phone and email support
Unlimited phone and chat
Who runs your payroll
Built in, powered by Gusto
Own payroll module
How many people can log in
Just you; team members $11 each
1 user
What customers say on Trustpilot
3.7 out of 5
4.0 out of 5
Tracking stock
—
Included
Tracking billable time
Unlimited time tracking
Time billing is Premium-only
Record
Head-to-head record
3–3–1
2–2–1
Head-to-heads won
50 %
50 %
Rounds won
32 %
32 %
Pros
    • 30 days on Sage 50 Cloud, no trial of the desktop edition
    Cons
    • Built in, powered by Gusto, against Own payroll product
    • Receipt scanning is Plus+, against Receipt capture included
    • Just you; team members $11 each, against Unlimited users
    • 3.7 out of 5, against 4.1 out of 5
    • $124.42, against $38
    • $124.42, against $27
    • 1 user, against Unlimited users
    • $124.42, against $23
    Add a third option to this comparison →

    More accounting tools match-ups