Jake Tech Lab

FreshBooks vs Zoho Books

Zoho Books comes out ahead of FreshBooks on 6 of the 7 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

FreshBooks
FreshBooks
6.4
Fair
1 of 7 rounds
vs
Zoho BooksWinner
Zoho Books
7.2
Good
6 of 7 rounds

The verdict

Zoho Books takes it, 6–1 on rounds.

On the published figures and the independent review sites, Zoho Books takes 6 of 7 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose FreshBooks if…

  • • You want FreshBooks's edge on tracking billable time

Choose Zoho Books if…

  • • You want Zoho Books's edge on what it costs to start and trying it before you pay

Round by round

  1. Round 1What it costs to startZoho Books wins
    FreshBooks5/10

    $23

    Lite plan, per month at list price (billing limited to 5 clients)

    • $23, against $20

    Source: freshbooks.com ↗

    Zoho Books8/10

    $20

    Standard plan, per month billed monthly ($15 billed annually)

    Source: zoho.com ↗

    Zoho Books wins this round on what the company itself publishes.

  2. Round 2Trying it before you payZoho Books wins
    FreshBooks5/10

    30-day free trial

    a free trial on every plan

    • 30-day free trial, against Free plan

    Source: freshbooks.com ↗

    Zoho Books8/10

    Free plan

    free while revenue stays under $50K, capped at 1,000 invoices a year

    Source: zoho.com ↗

    Zoho Books wins this round on what the company itself publishes.

  3. Round 3How many people can log inZoho Books wins
    FreshBooks5/10

    Just you; team members $11 each

    Lite includes no team member accounts, extra people are $11 a month each

    • Just you; team members $11 each, against 3 users

    Source: freshbooks.com ↗

    Zoho Books8/10

    3 users

    Standard includes three users, extra users are $3 each

    Source: zoho.com ↗

    Zoho Books wins this round on what the company itself publishes.

  4. Round 4Who runs your payrollZoho Books wins
    FreshBooks5/10

    Built in, powered by Gusto

    embedded payroll run by a partner

    • Built in, powered by Gusto, against Own payroll product

    Source: freshbooks.com ↗

    Zoho Books8/10

    Own payroll product

    Zoho Payroll is Zoho's own and syncs into Books

    Source: zoho.com ↗

    Zoho Books wins this round on what the company itself publishes.

  5. Round 5What customers say on TrustpilotZoho Books wins
    FreshBooks5/10

    3.7 out of 5

    TrustScore from 1,045 reviews on Trustpilot

    • 3.7 out of 5, against 3.9 out of 5

    Source: trustpilot.com ↗

    Zoho Books8/10

    3.9 out of 5

    TrustScore from 6,138 reviews on Trustpilot

    Source: trustpilot.com ↗

    Zoho Books wins this round on independent review-site data, not on its own claims.

  6. Round 6Snapping receipts into your booksZoho Books wins
    FreshBooks5/10

    Receipt scanning is Plus+

    Lite

    • Receipt scanning is Plus+, against 200 receipt scans a month

    Source: freshbooks.com ↗

    Zoho Books8/10

    200 receipt scans a month

    Standard

    Source: zoho.com ↗

    Zoho Books wins this round on what the published sources say.

  7. Round 7Tracking billable timeFreshBooks wins
    FreshBooks8/10

    Unlimited time tracking

    Lite

    Source: freshbooks.com ↗

    Zoho Books5/10

    Timesheets are Professional+

    Standard

    • Timesheets are Professional+, against Unlimited time tracking

    Source: zoho.com ↗

    FreshBooks wins this round on what the published sources say.

FreshBooksFreshBooks
Zoho BooksZoho Books

Side by side

FreshBooksBest for who picks up when you are stuckFreshBooks
Overall score
6.4
7.2
Best
Price
See price
See price
What it costs to start
6.7
7.7
Trying it before you pay
6.3
7.9
Who picks up when you are stuck
7.6
7.4
Who runs your payroll
5.7
7.6
How many people can log in
5.4
6.8
Head-to-head findings
What it costs to start
$23
$20
Trying it before you pay
30-day free trial
Free plan
Who picks up when you are stuck
Phone and email support
Phone, chat and email, weekdays
Who runs your payroll
Built in, powered by Gusto
Own payroll product
How many people can log in
Just you; team members $11 each
3 users
What customers say on Trustpilot
3.7 out of 5
3.9 out of 5
Tracking stock
—
Professional plan and up
Tracking billable time
Unlimited time tracking
Timesheets are Professional+
Record
Head-to-head record
3–3–1
7–0
Head-to-heads won
50 %
100 %
Rounds won
32 %
59 %
Pros
      Cons
      • Built in, powered by Gusto, against Own payroll product
      • Receipt scanning is Plus+, against Receipt capture included
      • Just you; team members $11 each, against Unlimited users
      • 3.7 out of 5, against 4.1 out of 5
      • 3 users, against Unlimited users
      • 3.9 out of 5, against 4.1 out of 5
      • Timesheets are Professional+, against Unlimited time tracking
      • Professional plan and up, against Included
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