Jake Tech Lab

FreshBooks vs ZipBooks

ZipBooks comes out ahead of FreshBooks on 4 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

FreshBooks
FreshBooks
6.4
Fair
1 of 6 rounds
vs
ZipBooksWinner
ZipBooks
7.2
Good
4 of 6 rounds

The verdict

ZipBooks takes it, 4–1 on rounds.

On the published figures and the independent review sites, ZipBooks takes 4 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose FreshBooks if…

  • • You want FreshBooks's edge on who picks up when you are stuck

Choose ZipBooks if…

  • • You want ZipBooks's edge on what it costs to start and trying it before you pay

Round by round

  1. Round 1What it costs to startZipBooks wins
    FreshBooks5/10

    $23

    Lite plan, per month at list price (billing limited to 5 clients)

    • $23, against $15

    Source: freshbooks.com ↗

    ZipBooks8/10

    $15

    Smarter plan, per month (the Starter plan is free)

    Source: zipbooks.com ↗

    ZipBooks wins this round on what the company itself publishes.

  2. Round 2Trying it before you payZipBooks wins
    FreshBooks5/10

    30-day free trial

    a free trial on every plan

    • 30-day free trial, against Free Starter plan

    Source: freshbooks.com ↗

    ZipBooks8/10

    1 bank account

    Bank connections

    • unlimited invoicing and bank connections at $0

    Source: zipbooks.com ↗

    ZipBooks wins this round on what the company itself publishes.

  3. Round 3Who picks up when you are stuckFreshBooks wins
    FreshBooks8/10

    Phone and email support

    free phone and email support, 8am to 8pm Eastern

    Source: support.freshbooks.com ↗

    ZipBooks5/10

    In-app chat

    chat with the customer success team inside the app

    • In-app chat, against Phone and email support

    Source: zipbooks.com ↗

    FreshBooks wins this round on what the company itself publishes.

  4. Round 4How many people can log inZipBooks wins
    FreshBooks5/10

    Just you; team members $11 each

    Lite includes no team member accounts, extra people are $11 a month each

    • Just you; team members $11 each, against Unlimited users

    Source: freshbooks.com ↗

    ZipBooks8/10

    Add 5 team members

    Smarter ($15/mo)

    • the $15 plan includes unlimited users

    Source: zipbooks.com ↗

    ZipBooks wins this round on what the company itself publishes.

  5. Round 5Who runs your payrollTie
    FreshBooks7/10

    Built in, powered by Gusto

    embedded payroll run by a partner

    Source: freshbooks.com ↗

    ZipBooks7/10

    Via Gusto

    Gusto is the preferred payroll partner

    Source: zipbooks.com ↗

    Nothing to separate them here.

  6. Round 6Snapping receipts into your booksZipBooks wins
    FreshBooks5/10

    Receipt scanning is Plus+

    Lite

    • Receipt scanning is Plus+, against Stores and tracks receipts

    Source: freshbooks.com ↗

    ZipBooks8/10

    Stores and tracks receipts

    Smarter

    Source: zipbooks.com ↗

    ZipBooks wins this round on what the published sources say.

FreshBooksFreshBooks
ZipBooksZipBooks

Side by side

FreshBooksBest for who picks up when you are stuckFreshBooks
ZipBooksBest for what it costs to startZipBooks
Overall score
6.4
7.2
Best
Price
See price
See price
What it costs to start
6.7
8.0
Trying it before you pay
6.3
7.7
Who picks up when you are stuck
7.6
5.0
Who runs your payroll
5.7
5.7
How many people can log in
5.4
8.0
Head-to-head findings
What it costs to start
$23
$15
Trying it before you pay
30-day free trial
1 bank account
Who picks up when you are stuck
Phone and email support
In-app chat
Who runs your payroll
Built in, powered by Gusto
Via Gusto
How many people can log in
Just you; team members $11 each
Add 5 team members
What customers say on Trustpilot
3.7 out of 5
—
Tracking stock
—
—
Tracking billable time
Unlimited time tracking
Time tracking included
Record
Head-to-head record
3–3–1
2–0–1
Head-to-heads won
50 %
100 %
Rounds won
32 %
55 %
Pros
    • unlimited invoicing and bank connections at $0
    • the $15 plan includes unlimited users
    Cons
    • Built in, powered by Gusto, against Own payroll product
    • Receipt scanning is Plus+, against Receipt capture included
    • Just you; team members $11 each, against Unlimited users
    • 3.7 out of 5, against 4.1 out of 5
    • In-app chat, against Phone support included
    • Via Gusto, against Own payroll product
    • In-app chat, against Phone and email support
    • Via Gusto, against Own payroll subscription
    Add a third option to this comparison →

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