Jake Tech Lab

FreshBooks vs Kashoo

FreshBooks comes out ahead of Kashoo on 3 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

FreshBooksWinner
FreshBooks
6.4
Fair
3 of 6 rounds
vs
Kashoo
Kashoo
6.5
Fair
1 of 6 rounds

The verdict

FreshBooks takes it, 3–1 on rounds.

On the published figures and the independent review sites, FreshBooks takes 3 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose FreshBooks if…

  • • You want FreshBooks's edge on what it costs to start and trying it before you pay

Choose Kashoo if…

  • • You want Kashoo's edge on how many people can log in

Round by round

  1. Round 1What it costs to startFreshBooks wins
    FreshBooks8/10

    $23

    Lite plan, per month at list price (billing limited to 5 clients)

    Source: freshbooks.com ↗

    Kashoo5/10

    $30

    Kashoo's single plan, per month

    • $30, against $23

    Source: kashoo.com ↗

    FreshBooks wins this round on what the company itself publishes.

  2. Round 2Trying it before you payFreshBooks wins
    FreshBooks8/10

    30-day free trial

    a free trial on every plan

    Source: freshbooks.com ↗

    Kashoo5/10

    14-day free trial

    no credit card needed

    • 14-day free trial, against 30-day free trial

    Source: kashoo.com ↗

    FreshBooks wins this round on what the company itself publishes.

  3. Round 3Who picks up when you are stuckFreshBooks wins
    FreshBooks8/10

    Phone and email support

    free phone and email support, 8am to 8pm Eastern

    Source: support.freshbooks.com ↗

    Kashoo5/10

    1-888-520-5274

    Phone Number

    • Live chat, answered within a business day, against Phone and email support

    Source: kashoo.com ↗

    FreshBooks wins this round on what the company itself publishes.

  4. Round 4How many people can log inKashoo wins
    FreshBooks5/10

    Just you; team members $11 each

    Lite includes no team member accounts, extra people are $11 a month each

    • Just you; team members $11 each, against Unlimited users

    Source: freshbooks.com ↗

    Kashoo8/10

    Unlimited users

    unlimited users at no extra cost

    Source: kashoo.com ↗

    Kashoo wins this round on what the company itself publishes.

  5. Round 5Who runs your payrollTie
    FreshBooks7/10

    Built in, powered by Gusto

    embedded payroll run by a partner

    Source: freshbooks.com ↗

    Kashoo7/10

    PaymentEvolution

    Payroll integration

    • connects to PaymentEvolution, SurePayroll and Paychex

    Source: kashoo.com ↗

    Nothing to separate them here.

  6. Round 6How many invoices you can sendTie
    FreshBooks7/10

    Unlimited invoices

    Lite

    Source: freshbooks.com ↗

    Kashoo7/10

    Unlimited invoices

    Kashoo (single plan)

    Source: kashoo.com ↗

    Nothing to separate them here.

FreshBooksFreshBooks

Side by side

FreshBooksBest for who picks up when you are stuckFreshBooks
Overall score
6.4
6.5
Best
Price
See price
See price
What it costs to start
6.7
5.8
Trying it before you pay
6.3
5.0
Who picks up when you are stuck
7.6
5.5
Who runs your payroll
5.7
5.7
How many people can log in
5.4
7.8
Head-to-head findings
What it costs to start
$23
$30
Trying it before you pay
30-day free trial
14-day free trial
Who picks up when you are stuck
Phone and email support
1-888-520-5274
Who runs your payroll
Built in, powered by Gusto
PaymentEvolution (Canada) and Manual entry
How many people can log in
Just you; team members $11 each
Unlimited users
What customers say on Trustpilot
3.7 out of 5
—
Tracking stock
—
Built in
Tracking billable time
Unlimited time tracking
—
Record
Head-to-head record
3–3–1
2–2
Head-to-heads won
50 %
50 %
Rounds won
32 %
41 %
Pros
    • no phone line mentioned
    • connects to PaymentEvolution, SurePayroll and Paychex
    Cons
    • Built in, powered by Gusto, against Own payroll product
    • Receipt scanning is Plus+, against Receipt capture included
    • Just you; team members $11 each, against Unlimited users
    • 3.7 out of 5, against 4.1 out of 5
    • 14-day free trial, against 30-day free trial
    • Live chat, answered within a business day, against Phone support included
    • Via partners, against Own payroll product
    • $30, against $27
    Add a third option to this comparison →

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