Jake Tech Lab

QuickBooks vs FreshBooks

FreshBooks comes out ahead of QuickBooks on 3 of the 8 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

QuickBooks
QuickBooks
6.2
Fair
2 of 8 rounds
vs
FreshBooksWinner
FreshBooks
6.4
Fair
3 of 8 rounds

The verdict

FreshBooks takes it, 3–2 on rounds.

On the published figures and the independent review sites, FreshBooks takes 3 of 8 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose QuickBooks if…

  • • You want QuickBooks's edge on who runs your payroll and snapping receipts into your books

Choose FreshBooks if…

  • • You want FreshBooks's edge on what it costs to start and invoices that repeat themselves

Round by round

  1. Round 1What it costs to startFreshBooks wins
    QuickBooks5/10

    $38

    Simple Start, per month at list price (the introductory offer is half that for three months)

    • $38, against $23

    Source: quickbooks.intuit.com ↗

    FreshBooks8/10

    $23

    Lite plan, per month at list price (billing limited to 5 clients)

    Source: freshbooks.com ↗

    FreshBooks wins this round on what the company itself publishes.

  2. Round 2Who runs your payrollQuickBooks wins
    QuickBooks8/10

    Own payroll product

    QuickBooks Payroll is Intuit's own, sold separately

    Source: quickbooks.intuit.com ↗

    FreshBooks5/10

    Built in, powered by Gusto

    embedded payroll run by a partner

    • Built in, powered by Gusto, against Own payroll product

    Source: freshbooks.com ↗

    QuickBooks wins this round on what the company itself publishes.

  3. Round 3Trying it before you payTie
    QuickBooks7/10

    30-day free trial

    a free trial, no free plan

    Source: quickbooks.intuit.com ↗

    FreshBooks7/10

    30-day free trial

    a free trial on every plan

    Source: freshbooks.com ↗

    Nothing to separate them here.

  4. Round 4Who picks up when you are stuckTie
    QuickBooks7/10

    Phone support included

    phone support comes with every paid plan

    Source: quickbooks.intuit.com ↗

    FreshBooks7/10

    Phone and email support

    free phone and email support, 8am to 8pm Eastern

    Source: support.freshbooks.com ↗

    Nothing to separate them here.

  5. Round 5How many people can log inTie
    QuickBooks7/10

    1 user

    Simple Start includes one user plus two accountants

    Source: quickbooks.intuit.com ↗

    FreshBooks7/10

    Just you; team members $11 each

    Lite includes no team member accounts, extra people are $11 a month each

    Source: freshbooks.com ↗

    Nothing to separate them here.

  6. Round 6Invoices that repeat themselvesFreshBooks wins
    QuickBooks5/10

    Recurring invoices is Simple Start+

    Simple Start, QuickBooks Online pricing comparison (US/USD)

    • Recurring is Essentials+, against Automated recurring invoices

    Source: quickbooks.intuit.com ↗

    FreshBooks8/10

    Automated recurring invoices

    Lite

    Source: freshbooks.com ↗

    FreshBooks wins this round on what the published sources say.

  7. Round 7Snapping receipts into your booksQuickBooks wins
    QuickBooks8/10

    Receipt capture included

    Simple Start

    Source: quickbooks.intuit.com ↗

    FreshBooks5/10

    Receipt scanning is Plus+

    Lite

    • Receipt scanning is Plus+, against Receipt capture included

    Source: freshbooks.com ↗

    QuickBooks wins this round on what the published sources say.

  8. Round 8Tracking billable timeFreshBooks wins
    QuickBooks5/10

    Time tracking is Essentials+

    Simple Start

    • Time tracking is Essentials+, against Unlimited time tracking

    Source: quickbooks.intuit.com ↗

    FreshBooks8/10

    Unlimited time tracking

    Lite

    Source: freshbooks.com ↗

    FreshBooks wins this round on what the published sources say.

QuickBooksQuickBooks
FreshBooksFreshBooks

Side by side

FreshBooksBest for who picks up when you are stuckFreshBooks
Overall score
6.2
6.4
Best
Price
See price
See price
What it costs to start
5.3
6.7
Trying it before you pay
6.4
6.3
Who picks up when you are stuck
7.5
7.6
Who runs your payroll
7.7
5.7
How many people can log in
5.7
5.4
Head-to-head findings
What it costs to start
$38
$23
Trying it before you pay
30-day free trial
30-day free trial
Who picks up when you are stuck
Phone support included
Phone and email support
Who runs your payroll
Own payroll product
Built in, powered by Gusto
How many people can log in
1 user
Just you; team members $11 each
What customers say on Trustpilot
3.7 out of 5
3.7 out of 5
Tracking stock
Plus and Advanced only
—
Tracking billable time
Time tracking is Essentials+
Unlimited time tracking
Record
Head-to-head record
0–7–2
3–3–1
Head-to-heads won
0 %
50 %
Rounds won
26 %
32 %
Pros
  • Simple Start includes one user plus two accountants
    Cons
    • $38, against $27
    • 1 user, against Unlimited users
    • 3.7 out of 5, against 4.1 out of 5
    • $38, against $23
    • Built in, powered by Gusto, against Own payroll product
    • Receipt scanning is Plus+, against Receipt capture included
    • Just you; team members $11 each, against Unlimited users
    • 3.7 out of 5, against 4.1 out of 5
    Add a third option to this comparison →

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