Lightspeed vs Epos Now

Round by round

1. Round 1What the software costsEpos Now wins
   Lightspeed5/10

   $89

   the cheapest plan, per month billed annually

   • $89, against $39

   Source: hustlerslibrary.com ↗

   Epos Now8/10

   $39

   software only, per month

   Source: posusa.com ↗

   Epos Now wins this round on independent review-site data, not on its own claims.

2. Round 2What customers say on TrustpilotEpos Now wins
   Lightspeed5/10

   3.7 out of 5

   TrustScore from 2,516 reviews on Trustpilot

   • 3.7 out of 5, against 4.3 out of 5

   Source: trustpilot.com ↗

   Epos Now8/10

   4.3 out of 5

   TrustScore from 26,598 reviews on Trustpilot

   Source: trustpilot.com ↗

   Epos Now wins this round on independent review-site data, not on its own claims.

3. Round 3Who picks up when the till is downLightspeed wins
   Lightspeed8/10

   24/7 chat support

   Retail (X-Series) Basic, billed annually (Annually tab, default)

   Source: lightspeedhq.com ↗

   Epos Now5/10

   9am-6pm; 24/7 is paid package

   Complete Solution (Countertop), $399 upfront + monthly

   • 9am-6pm; 24/7 is paid package, against 24/7 chat support

   Source: eposnow.com ↗

   Lightspeed wins this round on what the published sources say.

4. Round 4What each card sale costsTie
   Lightspeed7/10

   2.6% + 10¢ card-present

   Retail (X-Series) Basic, billed annually (Annually tab, default)

   Source: lightspeedhq.com ↗

   Epos Now7/10

   2.6% + 10¢ per card

   Complete Solution (Countertop), $399 upfront + monthly

   Source: eposnow.com ↗

   Nothing to separate them here.

5. Round 5Selling when the internet dropsTie
   Lightspeed7/10

   Offline selling mode

   Retail (X-Series) Basic, billed annually (Annually tab, default)

   Source: x-series-support.lightspeedhq.com ↗

   Epos Now7/10

   Offline mode

   Complete Solution (Countertop), $399 upfront + monthly

   Source: eposnow.com ↗

   Nothing to separate them here.

6. Round 6Tracking stock on the starter planTie
   Lightspeed7/10

   Inventory management in Basic

   Retail (X-Series) Basic, billed annually (Annually tab, default)

   Source: lightspeedhq.com ↗

   Epos Now7/10

   Inventory management included

   Complete Solution (Countertop), $399 upfront + monthly

   Source: eposnow.com ↗

   Nothing to separate them here.

Side by side

Best for who picks up when the till is downLightspeed

Check price

Epos Now

Check price

Overall score

6.6

Best

6.5

Price

See price

See price

What the software costs

5.7

6.5

What customers say on Trustpilot

7.3

7.8

Who picks up when the till is down

7.6

5.8

How long you are locked in

—

6.6

What it costs to get a card reader

—

5.0

Head-to-head findings

What the software costs

$89

$39

What customers say on Trustpilot

3.7 out of 5

4.3 out of 5

Who picks up when the till is down

24/7 phone and chat support

9am-6pm; 24/7 is paid package

How long you are locked in

—

1 to 5 years

What it costs to get a card reader

—

$399

What the top plan costs

Plus $289/mo, billed annually

—

What each card sale costs

2.6% + 10¢

2.6% + 10¢ per card

Selling when the internet drops

Offline selling mode

Offline mode

Record

Head-to-head record

3–4–2

2–3–1

Head-to-heads won

43 %

40 %

Rounds won

37 %

32 %

Pros

• included with all plans

Cons

• $89, against $0
• 3.6 out of 5, against 4.6 out of 5
• 14-day free trial, against 30-day trial of Square Plus
• Plus $289/mo, billed annually, against Premium $149/mo

• $39, against $0
• $349, against $59
• 1 to 5 years, against No contract
• 7.5 out of 10, against 9 out of 10

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