Jake Tech Lab

SumUp vs Epos Now

SumUp and Epos Now are level on what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

SumUp
SumUp
6.6
Fair
1 of 6 rounds
vs
Epos Now
Epos Now
6.5
Fair
1 of 6 rounds

The verdict

It's a dead heat.

Neither pulls ahead on the published figures and review sites, so the decision is in the details this comparison cannot see. Check the current figures on both pages.

Choose SumUp if…

  • • You want SumUp's edge on what it costs to get a card reader

Choose Epos Now if…

  • • You want Epos Now's edge on what the software costs

Round by round

  1. Round 1What the software costsEpos Now wins
    SumUp5/10

    $199

    POS with Connect Plus, per month, on a 12-month subscription

    • $199, against $39

    Source: sumup.com ↗

    Epos Now8/10

    $39

    software only, per month

    Source: posusa.com ↗

    Epos Now wins this round on independent review-site data, not on its own claims.

  2. Round 2What it costs to get a card readerSumUp wins
    SumUp8/10

    $54

    Plus Card Reader

    Source: posusa.com ↗

    Epos Now5/10

    $185 upfront

    Upfront cost

    • $349, against $54

    Source: posusa.com ↗

    SumUp wins this round on independent review-site data, not on its own claims.

  3. Round 3What each card sale costsTie
    SumUp7/10

    2.6% + 10¢

    in-person card sale

    Source: sumup.com ↗

    Epos Now7/10

    2.6% + 10¢

    in-person card sale

    Source: posusa.com ↗

    Nothing to separate them here.

  4. Round 4How long you are locked inTie
    SumUp7/10

    12 months

    the POS plans need a 12-month subscription

    Source: sumup.com ↗

    Epos Now7/10

    1 to 5 years

    depends on the package; the low end is used

    Source: posusa.com ↗

    Nothing to separate them here.

  5. Round 5What customers say on TrustpilotTie
    SumUp7/10

    4.2 out of 5

    TrustScore from 58,696 reviews on Trustpilot

    Source: trustpilot.com ↗

    Epos Now7/10

    4.3 out of 5

    TrustScore from 26,598 reviews on Trustpilot

    Source: trustpilot.com ↗

    Nothing to separate them here.

  6. Round 6Who picks up when the till is downTie
    SumUp7/10

    Reader support Mon-Fri 9am-7pm ET

    Free plan ($0/month, pay per transaction)

    Source: sumup.com ↗

    Epos Now7/10

    9am-6pm; 24/7 is paid package

    Complete Solution (Countertop), $399 upfront + monthly

    Source: eposnow.com ↗

    Nothing to separate them here.

Epos NowEpos Now

Side by side

SumUpBest for what customers say on trustpilotSumUp
Overall score
6.6
Best
6.5
Price
See price
See price
What the software costs
5.6
6.5
What customers say on Trustpilot
7.9
7.8
Who picks up when the till is down
5.8
5.8
How long you are locked in
6.9
6.6
What it costs to get a card reader
6.6
5.0
Head-to-head findings
What the software costs
$199
$39
What customers say on Trustpilot
4.2 out of 5
4.3 out of 5
Who picks up when the till is down
phone daily 9am to 9pm ET
9am-6pm; 24/7 is paid package
How long you are locked in
12 months
1 to 5 years
What it costs to get a card reader
SumUp Plus reader $54
$399
What the top plan costs
SumUp POS from $99/mo
—
What each card sale costs
2.6% + 10¢
2.6% + 10¢ per card
Selling when the internet drops
Offline mode (Solo reader)
Offline mode
Record
Head-to-head record
2–2–5
2–3–1
Head-to-heads won
50 %
40 %
Rounds won
39 %
32 %
Pros
      Cons
      • $199, against $0
      • 12 months, against No contract
      • phone daily 9am to 9pm ET, against 24/7 support
      • SumUp Plus reader $54, against $0 upfront for first device
      • $39, against $0
      • $349, against $59
      • 1 to 5 years, against No contract
      • 7.5 out of 10, against 9 out of 10
      Add a third option to this comparison →

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