Toast vs Lightspeed
Toast comes out ahead of Lightspeed on 4 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
Toast takes it, 4–1 on rounds.
On the published figures and the independent review sites, Toast takes 4 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose Toast if…
- • You want Toast's edge on what the software costs and what reviewers say
Choose Lightspeed if…
- • You want Lightspeed's edge on what customers say on trustpilot
Round by round
- Round 1What the software costsToast winsLightspeed5/10
$89
the cheapest plan, per month billed annually
- $89, against $69
Source: hustlerslibrary.com ↗
Toast wins this round on independent review-site data, not on its own claims.
- Round 2What reviewers sayToast winsLightspeed5/10
3.9 out of 5
average rating from 159 reviews on Capterra
- 3.9 out of 5, against 4.1 out of 5
Source: capterra.com ↗
Toast wins this round on independent review-site data, not on its own claims.
- Round 3What customers say on TrustpilotLightspeed winsToast5/10
2.7 out of 5
TrustScore from 1,489 reviews on Trustpilot
- 2.7 out of 5, against 3.7 out of 5
Source: trustpilot.com ↗
Lightspeed wins this round on independent review-site data, not on its own claims.
- Round 4How easy it is to useToast winsLightspeed5/10
3.6 out of 5
ease-of-use rating from Capterra reviewers
- 3.6 out of 5, against 4.2 out of 5
Source: capterra.com ↗
Toast wins this round on independent review-site data, not on its own claims.
- Round 5How reviewers rate its supportToast winsLightspeed5/10
3.4 out of 5
customer-service rating from Capterra reviewers
- 3.4 out of 5, against 3.7 out of 5
Source: capterra.com ↗
Toast wins this round on independent review-site data, not on its own claims.
- Round 6Who picks up when the till is downTieToast7/10
24/7 support
Toast Care is included in every software subscription, by phone or web messaging
Source: pos.toasttab.com ↗
Lightspeed7/1024/7 Chat Support and 24/7 Phone Support
Services
- included with all plans
Source: posusa.com ↗
Nothing to separate them here.
Side by side
- included with all plans
- 2 to 3 years, against No contract
- 2.7 out of 5, against 3.7 out of 5
- 2-year agreement (Pay-as-you-Go), against Cancel anytime
- 2 to 3 years, against 12 months
- $89, against $0
- 3.6 out of 5, against 4.6 out of 5
- 14-day free trial, against 30-day trial of Square Plus
- Plus $289/mo, billed annually, against Premium $149/mo