Lightspeed vs TouchBistro
Lightspeed and TouchBistro are level on what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
It's a dead heat.
Neither pulls ahead on the published figures and review sites, so the decision is in the details this comparison cannot see. Check the current figures on both pages.
Choose Lightspeed if…
- • You want Lightspeed's edge on what customers say on trustpilot and tracking stock on the starter plan
Choose TouchBistro if…
- • You want TouchBistro's edge on what the software costs and what the top plan costs
Round by round
- Round 1What the software costsTouchBistro winsLightspeed5/10
$89
the cheapest plan, per month billed annually
- $89, against $69
Source: hustlerslibrary.com ↗
TouchBistro wins this round on independent review-site data, not on its own claims.
- Round 2What customers say on TrustpilotLightspeed winsTouchBistro5/10
1.5 out of 5
TrustScore from 349 reviews on Trustpilot
- 1.5 out of 5, against 3.7 out of 5
Source: trustpilot.com ↗
Lightspeed wins this round on independent review-site data, not on its own claims.
- Round 3Who picks up when the till is downTieLightspeed7/10
24/7 phone and chat support
Support channels
- included with all plans
Source: posusa.com ↗
Nothing to separate them here.
- Round 4Tracking stock on the starter planLightspeed winsLightspeed8/10
Inventory management in Basic
Retail (X-Series) Basic, billed annually (Annually tab, default)
Source: lightspeedhq.com ↗
TouchBistro5/10Inventory is a paid add-on
Point of Sale (software only, hardware/payments extra)
- Inventory is a paid add-on, against Inventory management in Basic
Source: touchbistro.com ↗
Lightspeed wins this round on what the published sources say.
- Round 5What the top plan costsTouchBistro winsLightspeed5/10
Plus $289/mo, billed annually
Retail (X-Series) Basic, billed annually (Annually tab, default)
- Plus $289/mo, billed annually, against Essentials Bundle from $119/mo
Source: lightspeedhq.com ↗
TouchBistro8/10Essentials Bundle from $119/mo
Point of Sale (software only, hardware/payments extra)
Source: touchbistro.com ↗
TouchBistro wins this round on what the published sources say.
- Round 6Selling when the internet dropsTieLightspeed7/10
Offline selling mode
Retail (X-Series) Basic, billed annually (Annually tab, default)
TouchBistro7/10Offline payments
Point of Sale (software only, hardware/payments extra)
Source: touchbistro.com ↗
Nothing to separate them here.
Side by side
- included with all plans
- annual contracts that auto-renew, no month-to-month
- $89, against $0
- 3.6 out of 5, against 4.6 out of 5
- 14-day free trial, against 30-day trial of Square Plus
- Plus $289/mo, billed annually, against Premium $149/mo
- $69, against $0
- 1 year, against No contract
- 1.5 out of 5, against 3.7 out of 5
- Inventory is a paid add-on, against Inventory tracking in Free plan