Toast vs TouchBistro
Toast comes out ahead of TouchBistro on 3 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
Toast takes it, 3–1 on rounds.
On the published figures and the independent review sites, Toast takes 3 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose Toast if…
- • You want Toast's edge on what customers say on trustpilot and what the software costs
Choose TouchBistro if…
- • You want TouchBistro's edge on how long you are locked in
Round by round
- Round 1How long you are locked inTouchBistro winsToast5/10
2 to 3 years
auto-renewing, with early termination fees; the low end is used
- 2 to 3 years, against 1 year
Source: posusa.com ↗
TouchBistro8/10variable Initial Term per Sales Quote, auto-renews for an equivalent period
TouchBistro Merchant Terms of Use, Section 21
- annual contracts that auto-renew, no month-to-month
Source: touchbistro.com ↗
TouchBistro wins this round on independent review-site data, not on its own claims.
- Round 2What customers say on TrustpilotToast winsTouchBistro5/10
1.5 out of 5
TrustScore from 349 reviews on Trustpilot
- 1.5 out of 5, against 2.7 out of 5
Source: trustpilot.com ↗
Toast wins this round on independent review-site data, not on its own claims.
- Round 3What the software costsToast winsTouchBistro5/10
From $69/month
Point of Sale (software only, hardware/payments extra)
- From $69/month, against Starter Kit from $0/mo
Source: touchbistro.com ↗
Toast wins this round on what the published sources say.
- Round 4What the top plan costsToast winsTouchBistro5/10
Essentials Bundle from $119/mo
Point of Sale (software only, hardware/payments extra)
- Essentials Bundle from $119/mo, against Point of Sale from $69/mo
Source: touchbistro.com ↗
Toast wins this round on what the published sources say.
- Round 5Who picks up when the till is downTieTouchBistro7/10
24/7 phone & email support
Point of Sale (software only, hardware/payments extra)
Source: touchbistro.com ↗
Nothing to separate them here.
- Round 6Selling when the internet dropsTieTouchBistro7/10
Offline payments
Point of Sale (software only, hardware/payments extra)
Source: touchbistro.com ↗
Nothing to separate them here.
Side by side
- annual contracts that auto-renew, no month-to-month
- 2 to 3 years, against No contract
- 2.7 out of 5, against 3.7 out of 5
- 2-year agreement (Pay-as-you-Go), against Cancel anytime
- 2 to 3 years, against 12 months
- $69, against $0
- 1 year, against No contract
- 1.5 out of 5, against 3.7 out of 5
- Inventory is a paid add-on, against Inventory tracking in Free plan