Jake Tech Lab

Mailchimp vs ActiveCampaign

Mailchimp comes out ahead of ActiveCampaign on 4 of the 8 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

MailchimpWinner
Mailchimp
6.8
Fair
4 of 8 rounds
vs
ActiveCampaign
ActiveCampaign
6.5
Fair
3 of 8 rounds

The verdict

Mailchimp takes it, 4–3 on rounds.

On the published figures and the independent review sites, Mailchimp takes 4 of 8 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose Mailchimp if…

  • • You want Mailchimp's edge on trying it before you pay and what the next plan up costs

Choose ActiveCampaign if…

  • • You want ActiveCampaign's edge on how well it connects and what customers say on trustpilot

Round by round

  1. Round 1Trying it before you payMailchimp wins
    Mailchimp8/10

    Free plan

    free for up to 250 contacts and 500 emails a month

    Source: mailchimp.com ↗

    ActiveCampaign5/10

    14-day free trial

    no free plan; no credit card needed

    • 14-day free trial, against Free plan

    Source: activecampaign.com ↗

    Mailchimp wins this round on what the company itself publishes.

  2. Round 2How well it connectsActiveCampaign wins
    Mailchimp5/10

    300+ integrations

    stated in its navigation menu

    • 300+ integrations, against 1,000+ apps

    Source: mailchimp.com ↗

    ActiveCampaign8/10

    1,000+ apps

    stated on its integrations page

    Source: activecampaign.com ↗

    ActiveCampaign wins this round on what the company itself publishes.

  3. Round 3What customers say on TrustpilotActiveCampaign wins
    Mailchimp5/10

    2.5 out of 5

    TrustScore from 1,534 reviews on Trustpilot

    • 2.5 out of 5, against 2.7 out of 5

    Source: trustpilot.com ↗

    ActiveCampaign8/10

    2.7 out of 5

    TrustScore from 1,446 reviews on Trustpilot

    Source: trustpilot.com ↗

    ActiveCampaign wins this round on independent review-site data, not on its own claims.

  4. Round 4Who picks up when you are stuckTie
    Mailchimp7/10

    24/7 email and chat

    included on Essentials

    Source: mailchimp.com ↗

    ActiveCampaign7/10

    Email and chat

    basic-priority support on the Starter plan

    Source: activecampaign.com ↗

    Nothing to separate them here.

  5. Round 5What it costs to startActiveCampaign wins
    Mailchimp5/10

    $26.50/mo monthly (501-1,500)

    Essentials at 501-1,500 contacts (select it in 'Contacts'), monthly billing (annual only for 10,000+ contacts); next plan = Standard

    • $26.50/mo monthly (501-1,500), against $15/mo billed annually (1,000)

    Source: mailchimp.com ↗

    ActiveCampaign8/10

    $15/mo billed annually (1,000)

    Starter at 1,000 contacts (default 'Email Contacts' setting, Email tab), billed annually (the only basis shown); next plan = Plus

    Source: activecampaign.com ↗

    ActiveCampaign wins this round on what the published sources say.

  6. Round 6What the next plan up costsMailchimp wins
    Mailchimp8/10

    Standard $45/mo monthly

    Essentials at 501-1,500 contacts (select it in 'Contacts'), monthly billing (annual only for 10,000+ contacts); next plan = Standard

    Source: mailchimp.com ↗

    ActiveCampaign5/10

    Plus $49/mo billed annually

    Starter at 1,000 contacts (default 'Email Contacts' setting, Email tab), billed annually (the only basis shown); next plan = Plus

    • Plus $49/mo billed annually, against Standard $45/mo monthly

    Source: activecampaign.com ↗

    Mailchimp wins this round on what the published sources say.

  7. Round 7How many emails you can sendMailchimp wins
    Mailchimp8/10

    10x contacts (15,000 at 1,500 tier)

    Essentials at 501-1,500 contacts (select it in 'Contacts'), monthly billing (annual only for 10,000+ contacts); next plan = Standard

    Source: mailchimp.com ↗

    ActiveCampaign5/10

    10x contacts = 10,000/mo

    Starter at 1,000 contacts (default 'Email Contacts' setting, Email tab), billed annually (the only basis shown); next plan = Plus

    • 10x contacts = 10,000/mo, against 10x contacts (15,000 at 1,500 tier)

    Source: activecampaign.com ↗

    Mailchimp wins this round on what the published sources say.

  8. Round 8How many people can log inMailchimp wins
    Mailchimp8/10

    3 seats

    Essentials at 501-1,500 contacts (select it in 'Contacts'), monthly billing (annual only for 10,000+ contacts); next plan = Standard

    Source: mailchimp.com ↗

    ActiveCampaign5/10

    1 user

    Starter at 1,000 contacts (default 'Email Contacts' setting, Email tab), billed annually (the only basis shown); next plan = Plus

    • 1 user, against 3 seats

    Source: activecampaign.com ↗

    Mailchimp wins this round on what the published sources say.

MailchimpMailchimp
ActiveCampaignActiveCampaign

Side by side

ActiveCampaignBest for what it costs to startActiveCampaign
Overall score
6.8
Best
6.5
Price
See price
See price
What the next plan up costs
7.3
6.3
What it costs to start
6.7
7.7
What customers say on Trustpilot
5.7
6.0
How many emails you can send
7.0
5.5
Who picks up when you are stuck
7.3
7.3
Head-to-head findings
What the next plan up costs
$20/month
Plus $49/mo billed annually
What it costs to start
$26.50/mo monthly (501-1,500)
$15/mo billed annually (1,000)
What customers say on Trustpilot
2.5 out of 5
2.7 out of 5
How many emails you can send
10x contacts (15,000 at 1,500 tier)
10x contacts = 10,000/mo
Who picks up when you are stuck
24/7 email & chat support
Email & chat support (Basic)
How big the free plan is
250 contacts
—
Trying it before you pay
Free plan
14-day free trial
How many people can log in
3 seats
1 user
Record
Head-to-head record
5–1–3
3–6
Head-to-heads won
83 %
33 %
Rounds won
53 %
46 %
Pros
  • Standard for 0 to 500 contacts, at the 50% introductory rate for the first 12 months
  • Essentials for 0 to 500 contacts, at the 50% introductory rate for the first 12 months
    Cons
    • 300+ integrations, against 350+ integrations
    • 2.5 out of 5, against 3.9 out of 5
    • $26.50/mo monthly (501-1,500), against $8.08/mo billed yearly (5k emails)
    • Standard $45/mo monthly, against Standard $16.17/mo billed yearly
    • 14-day free trial, against Free plan
    • 2.7 out of 5, against 3.9 out of 5
    • $15/mo billed annually (1,000), against $8.08/mo billed yearly (5k emails)
    • Plus $49/mo billed annually, against Standard $16.17/mo billed yearly
    Add a third option to this comparison →

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