Jake Tech Lab

Clover vs PayPal Zettle

PayPal Zettle comes out ahead of Clover on 5 of the 8 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

Clover
Clover
6.6
Fair
3 of 8 rounds
vs
PayPal ZettleWinner
PayPal Zettle
6.7
Fair
5 of 8 rounds

The verdict

PayPal Zettle takes it, 5–3 on rounds.

On the published figures and the independent review sites, PayPal Zettle takes 5 of 8 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose Clover if…

  • • You want Clover's edge on who picks up when the till is down and what customers say on trustpilot

Choose PayPal Zettle if…

  • • You want PayPal Zettle's edge on what the software costs and what it costs to get a card reader

Round by round

  1. Round 1What the software costsPayPal Zettle wins
    Clover5/10

    $29.95/mo

    Essentials plan — cheapest software plan on clover.com

    • $14.95, against $0

    Source: clover.com ↗

    PayPal Zettle8/10

    $0

    no monthly fee

    Source: posusa.com ↗

    PayPal Zettle wins this round on independent review-site data, not on its own claims.

  2. Round 2Who picks up when the till is downClover wins
    Clover8/10

    24/7 phone support

    listed as available around the clock

    Source: posusa.com ↗

    PayPal Zettle5/10

    9:00 am - 5:00 pm on weekdays (no timezone)

    Zettle help center contact page (PayPal brand); PayPal US/USD pages state no Zettle support hours at all

    • phone and chat 6am to 6pm PT daily, against 24/7 phone support

    Source: zettle.com ↗

    Clover wins this round on independent review-site data, not on its own claims.

  3. Round 3What it costs to get a card readerPayPal Zettle wins
    Clover5/10

    $199

    Clover Go mobile reader

    • $199, against $29

    Source: posusa.com ↗

    PayPal Zettle8/10

    $29

    first card reader

    Source: posusa.com ↗

    PayPal Zettle wins this round on independent review-site data, not on its own claims.

  4. Round 4How long you are locked inPayPal Zettle wins
    Clover5/10

    36 months

    when hardware is financed in the monthly price; buying hardware upfront avoids it

    • 36 months, against No contract

    Source: posusa.com ↗

    PayPal Zettle8/10

    No contract

    no termination fees

    Source: posusa.com ↗

    PayPal Zettle wins this round on independent review-site data, not on its own claims.

  5. Round 5What customers say on TrustpilotClover wins
    Clover8/10

    1.9 out of 5

    TrustScore from 2,200 reviews on Trustpilot

    Source: trustpilot.com ↗

    PayPal Zettle5/10

    1.4 out of 5

    TrustScore from 41,713 reviews on Trustpilot

    • 1.4 out of 5, against 1.9 out of 5

    Source: trustpilot.com ↗

    Clover wins this round on independent review-site data, not on its own claims.

  6. Round 6What each card sale costsPayPal Zettle wins
    Clover5/10

    2.6% + 10¢ in person (Starter)

    Starter software plan (Clover Go / Retail Basic system); trial = Essentials

    • 2.6% + 10¢ in person (Starter), against 2.29% + 9¢ card-present

    Source: clover.com ↗

    PayPal Zettle8/10

    2.29% + 9¢ card-present

    PayPal Point of Sale (formerly Zettle), no monthly fee

    Source: paypal.com ↗

    PayPal Zettle wins this round on what the published sources say.

  7. Round 7Selling when the internet dropsClover wins
    Clover8/10

    Offline payments up to 7 days

    Starter software plan (Clover Go / Retail Basic system); trial = Essentials

    Source: clover.com ↗

    PayPal Zettle5/10

    Only via third-party SDK apps

    PayPal Point of Sale (formerly Zettle), no monthly fee

    • Only via third-party SDK apps, against Offline payments up to 7 days

    Source: paypal.com ↗

    Clover wins this round on what the published sources say.

  8. Round 8Tracking stock on the starter planPayPal Zettle wins
    Clover5/10

    Item management not in Basic

    Starter software plan (Clover Go / Retail Basic system); trial = Essentials

    • Item management not in Basic, against Inventory tracking included

    Source: clover.com ↗

    PayPal Zettle8/10

    Inventory tracking included

    PayPal Point of Sale (formerly Zettle), no monthly fee

    Source: paypal.com ↗

    PayPal Zettle wins this round on what the published sources say.

PayPal ZettlePayPal Zettle

Side by side

Overall score
6.6
6.7
Best
Price
See price
See price
What the software costs
7.2
7.7
What customers say on Trustpilot
6.3
5.0
Who picks up when the till is down
7.6
5.8
How long you are locked in
5.0
8.0
What it costs to get a card reader
5.0
7.4
Head-to-head findings
What the software costs
$29.95/mo
$0
What customers say on Trustpilot
1.9 out of 5
1.4 out of 5
Who picks up when the till is down
24/7 phone support
9:00 am - 5:00 pm on weekdays (no timezone)
How long you are locked in
36 months
No contract
What it costs to get a card reader
$199
$29
What the top plan costs
Services Growth $84.95/mo
—
What each card sale costs
2.6% + 10¢ in person (Starter)
2.29% + 9¢
Selling when the internet drops
Offline payments up to 7 days
Only via third-party SDK apps
Record
Head-to-head record
4–4–1
4–2
Head-to-heads won
50 %
67 %
Rounds won
41 %
49 %
Pros
  • the cheapest plan, per month; it varies by reseller
  • every day, phone and online chat
Cons
  • $14.95, against $0
  • $199, against $59
  • 36 months, against No contract
  • 1.9 out of 5, against 3.7 out of 5
  • 1.4 out of 5, against 3.7 out of 5
  • Only via third-party SDK apps, against Offline payments on every plan
  • phone and chat 6am to 6pm PT daily, against 24/7 support
  • 1.4 out of 5, against 2.7 out of 5
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