Jake Tech Lab

Lightspeed vs Shift4

Lightspeed comes out ahead of Shift4 on 4 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

LightspeedWinner
Lightspeed
6.6
Fair
4 of 6 rounds
vs
Shift4
Shift4
6.1
Fair
1 of 6 rounds

The verdict

Lightspeed takes it, 4–1 on rounds.

On the published figures and the independent review sites, Lightspeed takes 4 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose Lightspeed if…

  • • You want Lightspeed's edge on what the software costs and what an independent review scored it

Choose Shift4 if…

  • • You want Shift4's edge on how easy it is to use

Round by round

  1. Round 1What the software costsLightspeed wins
    Lightspeed8/10

    $89

    the cheapest plan, per month billed annually

    Source: hustlerslibrary.com ↗

    Shift45/10

    $29.99/month

    "Big Tech. Small Price." panel; "GET STARTED FOR $0" button

    • $99, against $89

    Source: dine.shift4.com ↗

    Lightspeed wins this round on independent review-site data, not on its own claims.

  2. Round 2What an independent review scored itLightspeed wins
    Lightspeed8/10

    9 out of 10

    POSUSA expert score, 2026 review

    Source: posusa.com ↗

    Shift45/10

    6 out of 10

    POSUSA expert score, 2026 review

    • 6 out of 10, against 9 out of 10

    Source: posusa.com ↗

    Lightspeed wins this round on independent review-site data, not on its own claims.

  3. Round 3What reviewers sayLightspeed wins
    Lightspeed8/10

    3.9 out of 5

    average rating from 159 reviews on Capterra

    Source: capterra.com ↗

    Shift45/10

    3.6 out of 5

    average rating from 323 reviews on Capterra

    • 3.6 out of 5, against 3.9 out of 5

    Source: capterra.com ↗

    Lightspeed wins this round on independent review-site data, not on its own claims.

  4. Round 4What customers say on TrustpilotLightspeed wins
    Lightspeed8/10

    3.7 out of 5

    TrustScore from 2,516 reviews on Trustpilot

    Source: trustpilot.com ↗

    Shift45/10

    1.4 out of 5

    TrustScore from 450 reviews on Trustpilot

    • 1.4 out of 5, against 3.7 out of 5

    Source: trustpilot.com ↗

    Lightspeed wins this round on independent review-site data, not on its own claims.

  5. Round 5How easy it is to useShift4 wins
    Lightspeed5/10

    3.6 out of 5

    ease-of-use rating from Capterra reviewers

    • 3.6 out of 5, against 3.7 out of 5

    Source: capterra.com ↗

    Shift48/10

    3.7 out of 5

    ease-of-use rating from Capterra reviewers

    Source: capterra.com ↗

    Shift4 wins this round on independent review-site data, not on its own claims.

  6. Round 6How reviewers rate its supportTie
    Lightspeed7/10

    3.4 out of 5

    customer-service rating from Capterra reviewers

    Source: capterra.com ↗

    Shift47/10

    3.4 out of 5

    customer-service rating from Capterra reviewers

    Source: capterra.com ↗

    Nothing to separate them here.

LightspeedLightspeed

Side by side

LightspeedBest for who picks up when the till is downLightspeed
Overall score
6.6
Best
6.1
Price
See price
See price
What the software costs
5.7
5.9
What customers say on Trustpilot
7.3
5.6
Who picks up when the till is down
7.6
7.4
How long you are locked in
—
5.0
What it costs to get a card reader
—
7.8
Head-to-head findings
What the software costs
$89
$29.99/month
What customers say on Trustpilot
3.7 out of 5
1.4 out of 5
Who picks up when the till is down
24/7 phone and chat support
24/7/365 support
How long you are locked in
—
Not stated
What it costs to get a card reader
—
$0 upfront (reader in bundle)
What the top plan costs
Plus $289/mo, billed annually
—
What each card sale costs
2.6% + 10¢
2.75% + 15¢ standard rate
Selling when the internet drops
Offline selling mode
Takes cards offline
Record
Head-to-head record
3–4–2
1–5–1
Head-to-heads won
43 %
17 %
Rounds won
37 %
21 %
Pros
  • included with all plans
  • the cheapest plan, per month
Cons
  • $89, against $0
  • 3.6 out of 5, against 4.6 out of 5
  • 14-day free trial, against 30-day trial of Square Plus
  • Plus $289/mo, billed annually, against Premium $149/mo
  • $99, against $0
  • 3 years, against No contract
  • 1.4 out of 5, against 3.7 out of 5
  • 2.75% + 15¢ standard rate, against 2.6% + 15¢ in person
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