Jake Tech Lab

Shopify POS vs TouchBistro

TouchBistro comes out ahead of Shopify POS on 2 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

Shopify POS
Shopify POS
6.2
Fair
1 of 6 rounds
vs
TouchBistroWinner
TouchBistro
6.6
Fair
2 of 6 rounds

The verdict

TouchBistro takes it, 2–1 on rounds.

On the published figures and the independent review sites, TouchBistro takes 2 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose Shopify POS if…

  • • You want Shopify POS's edge on what the software costs

Choose TouchBistro if…

  • • You want TouchBistro's edge on what customers say on trustpilot and what the top plan costs

Round by round

  1. Round 1What customers say on TrustpilotTouchBistro wins
    Shopify POS5/10

    1.3 out of 5

    TrustScore from 5,164 reviews on Trustpilot

    • 1.3 out of 5, against 1.5 out of 5

    Source: trustpilot.com ↗

    TouchBistro8/10

    1.5 out of 5

    TrustScore from 349 reviews on Trustpilot

    Source: trustpilot.com ↗

    TouchBistro wins this round on independent review-site data, not on its own claims.

  2. Round 2Who picks up when the till is downTie
    Shopify POS7/10

    24/7 customer support

    listed as available around the clock

    Source: posusa.com ↗

    TouchBistro7/10

    24/7 support

    included with the POS subscription

    Source: touchbistro.com ↗

    Nothing to separate them here.

  3. Round 3What the software costsShopify POS wins
    Shopify POS8/10

    Basic $39/mo

    Basic, billed monthly (Pay monthly)

    Source: shopify.com ↗

    TouchBistro5/10

    From $69/month

    Point of Sale (software only, hardware/payments extra)

    • From $69/month, against Basic $39/mo

    Source: touchbistro.com ↗

    Shopify POS wins this round on what the published sources say.

  4. Round 4What the top plan costsTouchBistro wins
    Shopify POS5/10

    Advanced $399/mo

    Basic, billed monthly (Pay monthly)

    • Advanced $399/mo, against Essentials Bundle from $119/mo

    Source: shopify.com ↗

    TouchBistro8/10

    Essentials Bundle from $119/mo

    Point of Sale (software only, hardware/payments extra)

    Source: touchbistro.com ↗

    TouchBistro wins this round on what the published sources say.

  5. Round 5Selling when the internet dropsTie
    Shopify POS7/10

    Offline card payments

    Basic, billed monthly (Pay monthly)

    Source: help.shopify.com ↗

    TouchBistro7/10

    Offline payments

    Point of Sale (software only, hardware/payments extra)

    Source: touchbistro.com ↗

    Nothing to separate them here.

  6. Round 6Tracking stock on the starter planTie
    Shopify POS7/10

    Inventory needs POS Pro (+$89/mo)

    Basic, billed monthly (Pay monthly)

    Source: shopify.com ↗

    TouchBistro7/10

    Inventory is a paid add-on

    Point of Sale (software only, hardware/payments extra)

    Source: touchbistro.com ↗

    Nothing to separate them here.

Shopify POSShopify POS
TouchBistroTouchBistro

Side by side

Overall score
6.2
6.6
Best
Price
See price
See price
What the software costs
6.0
6.3
What customers say on Trustpilot
5.3
5.7
Who picks up when the till is down
7.5
7.3
How long you are locked in
8.0
7.0
What it costs to get a card reader
6.6
—
Head-to-head findings
What the software costs
Basic $39/mo
$69
What customers say on Trustpilot
1.3 out of 5
1.5 out of 5
Who picks up when the till is down
24/7 customer support
24/7 support
How long you are locked in
Cancel anytime
variable Initial Term per Sales Quote, auto-renews for an equivalent period
What it costs to get a card reader
$49
—
What the top plan costs
Advanced $399/mo
Essentials Bundle from $119/mo
What each card sale costs
2.6% + 10¢ in person
—
Selling when the internet drops
Offline card payments
Offline payments
Record
Head-to-head record
1–8
2–3–2
Head-to-heads won
11 %
40 %
Rounds won
28 %
33 %
Pros
    • annual contracts that auto-renew, no month-to-month
    Cons
    • 3-day free trial, against Free plan
    • 1.3 out of 5, against 3.7 out of 5
    • Basic $39/mo, against $0/mo (Square Free)
    • Inventory needs POS Pro (+$89/mo), against Inventory tracking in Free plan
    • $69, against $0
    • 1 year, against No contract
    • 1.5 out of 5, against 3.7 out of 5
    • Inventory is a paid add-on, against Inventory tracking in Free plan
    Add a third option to this comparison →

    More POS systems match-ups