Jake Tech Lab

Toast vs Shopify POS

Toast comes out ahead of Shopify POS on 4 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

ToastWinner
Toast
7.2
Good
4 of 6 rounds
vs
Shopify POS
Shopify POS
6.2
Fair
1 of 6 rounds

The verdict

Toast takes it, 4–1 on rounds.

On the published figures and the independent review sites, Toast takes 4 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose Toast if…

  • • You want Toast's edge on what customers say on trustpilot and what the software costs

Choose Shopify POS if…

  • • You want Shopify POS's edge on how long you are locked in

Round by round

  1. Round 1What customers say on TrustpilotToast wins
    Toast8/10

    2.7 out of 5

    TrustScore from 1,489 reviews on Trustpilot

    Source: trustpilot.com ↗

    Shopify POS5/10

    1.3 out of 5

    TrustScore from 5,164 reviews on Trustpilot

    • 1.3 out of 5, against 2.7 out of 5

    Source: trustpilot.com ↗

    Toast wins this round on independent review-site data, not on its own claims.

  2. Round 2Who picks up when the till is downTie
    Toast7/10

    24/7 support

    Toast Care is included in every software subscription, by phone or web messaging

    Source: pos.toasttab.com ↗

    Shopify POS7/10

    24/7 customer support

    listed as available around the clock

    Source: posusa.com ↗

    Nothing to separate them here.

  3. Round 3What the software costsToast wins
    Toast8/10

    Starter Kit from $0/mo

    Starter Kit (Pay-as-you-Go), restaurant

    Source: pos.toasttab.com ↗

    Shopify POS5/10

    Basic $39/mo

    Basic, billed monthly (Pay monthly)

    • Basic $39/mo, against Starter Kit from $0/mo

    Source: shopify.com ↗

    Toast wins this round on what the published sources say.

  4. Round 4What it costs to get a card readerToast wins
    Toast8/10

    $0 upfront for first device

    Starter Kit (Pay-as-you-Go), restaurant

    Source: pos.toasttab.com ↗

    Shopify POS5/10

    Tap & Chip reader $49

    Basic, billed monthly (Pay monthly)

    • Tap & Chip reader $49, against $0 upfront for first device

    Source: hardware.shopify.com ↗

    Toast wins this round on what the published sources say.

  5. Round 5How long you are locked inShopify POS wins
    Toast5/10

    2-year agreement (Pay-as-you-Go)

    Starter Kit (Pay-as-you-Go), restaurant

    • 2-year agreement (Pay-as-you-Go), against Cancel anytime

    Source: pos.toasttab.com ↗

    Shopify POS8/10

    Cancel anytime

    Basic, billed monthly (Pay monthly)

    Source: shopify.com ↗

    Shopify POS wins this round on what the published sources say.

  6. Round 6What the top plan costsToast wins
    Toast8/10

    Point of Sale from $69/mo

    Starter Kit (Pay-as-you-Go), restaurant

    Source: pos.toasttab.com ↗

    Shopify POS5/10

    Advanced $399/mo

    Basic, billed monthly (Pay monthly)

    • Advanced $399/mo, against Point of Sale from $69/mo

    Source: shopify.com ↗

    Toast wins this round on what the published sources say.

Shopify POSShopify POS

Side by side

Overall score
7.2
Best
6.2
Price
See price
See price
What the software costs
7.2
6.0
What customers say on Trustpilot
6.7
5.3
Who picks up when the till is down
7.4
7.5
How long you are locked in
5.8
8.0
What it costs to get a card reader
7.8
6.6
Head-to-head findings
What the software costs
Starter Kit from $0/mo
Basic $39/mo
What customers say on Trustpilot
2.7 out of 5
1.3 out of 5
Who picks up when the till is down
24/7 support
24/7 customer support
How long you are locked in
2 to 3 years
Cancel anytime
What it costs to get a card reader
$0 upfront for first device
$49
What the top plan costs
Point of Sale from $69/mo
Advanced $399/mo
What each card sale costs
—
2.6% + 10¢ in person
Selling when the internet drops
Offline mode takes cards
Offline card payments
Record
Head-to-head record
9–0
1–8
Head-to-heads won
100 %
11 %
Rounds won
58 %
28 %
Pros
      Cons
      • 2 to 3 years, against No contract
      • 2.7 out of 5, against 3.7 out of 5
      • 2-year agreement (Pay-as-you-Go), against Cancel anytime
      • 2 to 3 years, against 12 months
      • 3-day free trial, against Free plan
      • 1.3 out of 5, against 3.7 out of 5
      • Basic $39/mo, against $0/mo (Square Free)
      • Inventory needs POS Pro (+$89/mo), against Inventory tracking in Free plan
      Add a third option to this comparison →

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