Jake Tech Lab

Square vs Shopify POS

Square comes out ahead of Shopify POS on 5 of the 7 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.

SquareWinner
Square
6.8
Fair
5 of 7 rounds
vs
Shopify POS
Shopify POS
6.2
Fair
2 of 7 rounds

The verdict

Square takes it, 5–2 on rounds.

On the published figures and the independent review sites, Square takes 5 of 7 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.

Choose Square if…

  • • You want Square's edge on trying it before you pay and what customers say on trustpilot

Choose Shopify POS if…

  • • You want Shopify POS's edge on who picks up when the till is down and what it costs to get a card reader

Round by round

  1. Round 1Trying it before you paySquare wins
    Square8/10

    Free plan

    Square Free at $0, with no locked-in contract

    Source: squareup.com ↗

    Shopify POS5/10

    3-day free trial

    a three-day trial, then discounted months

    • 3-day free trial, against Free plan

    Source: shopify.com ↗

    Square wins this round on what the company itself publishes.

  2. Round 2Who picks up when the till is downShopify POS wins
    Square5/10

    weekday hours on the free plan

    Monday to Friday, 6am to 6pm PT on the free plan

    • weekday hours on the free plan, against 24/7 customer support

    Source: posusa.com ↗

    Shopify POS8/10

    24/7 customer support

    listed as available around the clock

    Source: posusa.com ↗

    Shopify POS wins this round on independent review-site data, not on its own claims.

  3. Round 3What it costs to get a card readerShopify POS wins
    Square5/10

    $59

    contactless and chip reader; the first magstripe reader is free

    • $59, against $49

    Source: posusa.com ↗

    Shopify POS8/10

    $49

    Tap and Chip Card Reader

    Source: posusa.com ↗

    Shopify POS wins this round on independent review-site data, not on its own claims.

  4. Round 4What customers say on TrustpilotSquare wins
    Square8/10

    3.7 out of 5

    TrustScore from 7,486 reviews on Trustpilot

    Source: trustpilot.com ↗

    Shopify POS5/10

    1.3 out of 5

    TrustScore from 5,164 reviews on Trustpilot

    • 1.3 out of 5, against 3.7 out of 5

    Source: trustpilot.com ↗

    Square wins this round on independent review-site data, not on its own claims.

  5. Round 5What the software costsSquare wins
    Square8/10

    $0/mo (Square Free)

    Square Free ($0/mo per location); trial = Square Plus

    Source: squareup.com ↗

    Shopify POS5/10

    Basic $39/mo

    Basic, billed monthly (Pay monthly)

    • Basic $39/mo, against $0/mo (Square Free)

    Source: shopify.com ↗

    Square wins this round on what the published sources say.

  6. Round 6Tracking stock on the starter planSquare wins
    Square8/10

    Not in Free (Plus and Premium only)

    Square Free ($0/mo per location); Inventory tracking is ticked for Plus and Premium only

    • Square Free ($0/mo per location); trial = Square Plus

    Source: squareup.com ↗

    Shopify POS5/10

    Inventory needs POS Pro (+$89/mo)

    Basic, billed monthly (Pay monthly)

    • Inventory needs POS Pro (+$89/mo), against Inventory tracking in Free plan

    Source: shopify.com ↗

    Square wins this round on what the published sources say.

  7. Round 7What the top plan costsSquare wins
    Square8/10

    Premium $149/mo

    Square Free ($0/mo per location); trial = Square Plus

    Source: squareup.com ↗

    Shopify POS5/10

    Advanced $399/mo

    Basic, billed monthly (Pay monthly)

    • Advanced $399/mo, against Premium $149/mo

    Source: shopify.com ↗

    Square wins this round on what the published sources say.

Shopify POSShopify POS

Side by side

SquareBest for what the software costsSquare
Overall score
6.8
Best
6.2
Price
See price
See price
What the software costs
7.8
6.0
What customers say on Trustpilot
7.3
5.3
Who picks up when the till is down
5.2
7.5
How long you are locked in
8.0
8.0
What it costs to get a card reader
5.9
6.6
Head-to-head findings
What the software costs
$0/mo (Square Free)
Basic $39/mo
What customers say on Trustpilot
3.7 out of 5
1.3 out of 5
Who picks up when the till is down
weekday hours on the free plan
24/7 customer support
How long you are locked in
No contract
Cancel anytime
What it costs to get a card reader
Reader from $59
$49
What the top plan costs
Premium $149/mo
Advanced $399/mo
What each card sale costs
2.6% + 15¢
2.6% + 10¢ in person
Selling when the internet drops
Offline payments on every plan
Offline card payments
Record
Head-to-head record
6–3
1–8
Head-to-heads won
67 %
11 %
Rounds won
53 %
28 %
Pros
  • Square Free ($0/mo per location); trial = Square Plus
  • in-person card sale
    Cons
    • weekday hours on the free plan, against 24/7 support
    • Reader from $59, against $0 upfront for first device
    • Premium $149/mo, against Point of Sale from $69/mo
    • weekday hours on the free plan, against 24/7 phone support
    • 3-day free trial, against Free plan
    • 1.3 out of 5, against 3.7 out of 5
    • Basic $39/mo, against $0/mo (Square Free)
    • Inventory needs POS Pro (+$89/mo), against Inventory tracking in Free plan
    Add a third option to this comparison →

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