The verdict
SumUp takes it, 4–2 on rounds.
On the published figures and the independent review sites, SumUp takes 4 of 7 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose Square if…
- • You want Square's edge on what the software costs and how long you are locked in
Choose SumUp if…
- • You want SumUp's edge on who picks up when the till is down and what customers say on trustpilot
Round by round
- Round 1What the software costsSquare winsSumUp5/10
$199
POS with Connect Plus, per month, on a 12-month subscription
- $199, against $0
Source: sumup.com ↗
Square wins this round on what the company itself publishes.
- Round 2Who picks up when the till is downSumUp winsSquare5/10
weekday hours on the free plan
Monday to Friday, 6am to 6pm PT on the free plan
- weekday hours on the free plan, against phone daily 9am to 9pm ET
Source: posusa.com ↗
SumUp8/10phone daily 9am to 9pm ET
US phone and email, with dedicated installation and training
Source: sumup.com ↗
SumUp wins this round on independent review-site data, not on its own claims.
- Round 3How long you are locked inSquare winsSumUp5/10
12 months
the POS plans need a 12-month subscription
- 12 months, against No contract
Source: sumup.com ↗
Square wins this round on independent review-site data, not on its own claims.
- Round 4What customers say on TrustpilotSumUp winsSquare5/10
3.7 out of 5
TrustScore from 7,486 reviews on Trustpilot
- 3.7 out of 5, against 4.2 out of 5
Source: trustpilot.com ↗
SumUp wins this round on independent review-site data, not on its own claims.
- Round 5What each card sale costsTie
Nothing to separate them here.
- Round 6What it costs to get a card readerSumUp winsSquare5/10
Reader from $59
Square Free ($0/mo per location); trial = Square Plus
- Reader from $59, against SumUp Plus reader $54
Source: squareup.com ↗
SumUp wins this round on what the published sources say.
- Round 7What the top plan costsSumUp winsSquare5/10
Premium $149/mo
Square Free ($0/mo per location); trial = Square Plus
- Premium $149/mo, against SumUp POS from $99/mo
Source: squareup.com ↗
SumUp wins this round on what the published sources say.
Side by side
- Square Free ($0/mo per location); trial = Square Plus
- in-person card sale
- weekday hours on the free plan, against 24/7 support
- Reader from $59, against $0 upfront for first device
- Premium $149/mo, against Point of Sale from $69/mo
- weekday hours on the free plan, against 24/7 phone support
- $199, against $0
- 12 months, against No contract
- phone daily 9am to 9pm ET, against 24/7 support
- SumUp Plus reader $54, against $0 upfront for first device