Lightspeed vs Shopify POS
Lightspeed comes out ahead of Shopify POS on 4 of the 6 things that decide this, going by what each company publishes and what independent review sites report. The one that matters for you may be one the leader loses.
The verdict
Lightspeed takes it, 4–1 on rounds.
On the published figures and the independent review sites, Lightspeed takes 4 of 6 rounds. Treat that as a starting point and check the current figures on both pages, because prices and plans move.
Choose Lightspeed if…
- • You want Lightspeed's edge on what customers say on trustpilot and trying it before you pay
Choose Shopify POS if…
- • You want Shopify POS's edge on what the software costs
Round by round
- Round 1What customers say on TrustpilotLightspeed winsShopify POS5/10
1.3 out of 5
TrustScore from 5,164 reviews on Trustpilot
- 1.3 out of 5, against 3.7 out of 5
Source: trustpilot.com ↗
Lightspeed wins this round on independent review-site data, not on its own claims.
- Round 2Who picks up when the till is downTieLightspeed7/10
24/7 phone support in English; chat during business hours; no email support mentioned
Support Availability
- included with all plans
Source: posusa.com ↗
Nothing to separate them here.
- Round 3What the software costsShopify POS winsLightspeed5/10
Basic $89/mo, billed annually
Retail (X-Series) Basic, billed annually (Annually tab, default)
- Basic $89/mo, billed annually, against Basic $39/mo
Source: lightspeedhq.com ↗
Shopify POS wins this round on what the published sources say.
- Round 4Trying it before you payLightspeed winsLightspeed8/10
14-day free trial
Retail (X-Series) Basic, billed annually (Annually tab, default)
Source: lightspeedhq.com ↗
Shopify POS5/103-day free trial
Basic, billed monthly (Pay monthly)
- 3-day free trial, against 14-day free trial
Source: shopify.com ↗
Lightspeed wins this round on what the published sources say.
- Round 5Tracking stock on the starter planLightspeed winsLightspeed8/10
Inventory management in Basic
Retail (X-Series) Basic, billed annually (Annually tab, default)
Source: lightspeedhq.com ↗
Shopify POS5/10Inventory needs POS Pro (+$89/mo)
Basic, billed monthly (Pay monthly)
- Inventory needs POS Pro (+$89/mo), against Inventory management in Basic
Source: shopify.com ↗
Lightspeed wins this round on what the published sources say.
- Round 6What the top plan costsLightspeed winsLightspeed8/10
Plus $289/mo, billed annually
Retail (X-Series) Basic, billed annually (Annually tab, default)
Source: lightspeedhq.com ↗
Shopify POS5/10Advanced $399/mo
Basic, billed monthly (Pay monthly)
- Advanced $399/mo, against Plus $289/mo, billed annually
Source: shopify.com ↗
Lightspeed wins this round on what the published sources say.
Side by side
- included with all plans
- $89, against $0
- 3.6 out of 5, against 4.6 out of 5
- 14-day free trial, against 30-day trial of Square Plus
- Plus $289/mo, billed annually, against Premium $149/mo
- 3-day free trial, against Free plan
- 1.3 out of 5, against 3.7 out of 5
- Basic $39/mo, against $0/mo (Square Free)
- Inventory needs POS Pro (+$89/mo), against Inventory tracking in Free plan