Dialpad vs Quo

Round by round

1. Round 1What customers say on TrustpilotTie
   Dialpad7/10

   4.1 out of 5

   TrustScore from 3,198 reviews on Trustpilot

   Source: trustpilot.com ↗

   Quo7/10

   4.1 out of 5

   TrustScore from 1,069 reviews on Trustpilot

   Source: trustpilot.com ↗

   Nothing to separate them here.

2. Round 2What the top plan costsDialpad wins
   Dialpad8/10

   $25/user/mo Pro, annual

   Dialpad Connect Standard (entry) / Pro (top published; Enterprise = contact sales). Click the 'Connect' tab; prices with 'ANNUAL' selected ($15/$25), 'MONTHLY' shows $27/$35. Feature rows: click 'See all features' (Compare plan features), Standard column

   Source: dialpad.com ↗

   Quo5/10

   $35/user/mo Scale, annual

   Starter (entry) / Scale (top). Click 'Yearly' for $15/$35 (billed annually); 'Monthly' shows $19/$47

   • $35/user/mo Scale, annual, against $25/user/mo Pro, annual

   Source: quo.com ↗

   Dialpad wins this round on what the published sources say.

3. Round 3Texting and video on the entry planDialpad wins
   Dialpad8/10

   Built-in messaging + video meetings

   Standard, $15/user/month billed annually (Connect tab)

   • Dialpad Connect Standard (entry) / Pro (top published; Enterprise = contact sales). Click the 'Connect' tab; prices with 'ANNUAL' selected ($15/$25), 'MONTHLY' shows $27/$35. Feature rows: click 'See all features' (Compare plan features), Standard column

   Source: dialpad.com ↗

   Quo5/10

   Texting yes, no video meetings

   Starter (entry) / Scale (top). Click 'Yearly' for $15/$35 (billed annually); 'Monthly' shows $19/$47

   • Texting yes, no video meetings, against SMS + video meetings (150 people)

   Source: quo.com ↗

   Dialpad wins this round on what the published sources say.

4. Round 4How long you can try it freeDialpad wins
   Dialpad8/10

   14-day free trial

   Dialpad Connect Standard (entry) / Pro (top published; Enterprise = contact sales). Click the 'Connect' tab; prices with 'ANNUAL' selected ($15/$25), 'MONTHLY' shows $27/$35. Feature rows: click 'See all features' (Compare plan features), Standard column

   Source: dialpad.com ↗

   Quo5/10

   7-day free trial

   Starter (entry) / Scale (top). Click 'Yearly' for $15/$35 (billed annually); 'Monthly' shows $19/$47

   • 7-day free trial, against 14-day free trial

   Source: quo.com ↗

   Dialpad wins this round on what the published sources say.

5. Round 5A phone menu for callersDialpad wins
   Dialpad8/10

   Multi-level auto attendant

   Dialpad Connect Standard (entry) / Pro (top published; Enterprise = contact sales). Click the 'Connect' tab; prices with 'ANNUAL' selected ($15/$25), 'MONTHLY' shows $27/$35. Feature rows: click 'See all features' (Compare plan features), Standard column

   Source: dialpad.com ↗

   Quo5/10

   Phone menus from Business plan

   Starter (entry) / Scale (top). Click 'Yearly' for $15/$35 (billed annually); 'Monthly' shows $19/$47

   • Phone menus from Business plan, against Multi-level auto attendant

   Source: quo.com ↗

   Dialpad wins this round on what the published sources say.

6. Round 6What it costs to startTie
   Dialpad7/10

   $15/user/mo, annual ($27 monthly)

   Dialpad Connect Standard (entry) / Pro (top published; Enterprise = contact sales). Click the 'Connect' tab; prices with 'ANNUAL' selected ($15/$25), 'MONTHLY' shows $27/$35. Feature rows: click 'See all features' (Compare plan features), Standard column

   Source: dialpad.com ↗

   Quo7/10

   $15/user/mo, annual ($19 monthly)

   Starter (entry) / Scale (top). Click 'Yearly' for $15/$35 (billed annually); 'Monthly' shows $19/$47

   Source: quo.com ↗

   Nothing to separate them here.

Side by side

Dialpad

Check price

Quo

Check price

Overall score

7.1

Best

6.2

Price

See price

See price

What customers say on Trustpilot

7.6

7.4

Texting and video on the entry plan

7.4

5.7

Who picks up when your phones are down

5.5

5.4

What it costs to start

6.9

7.2

Recording calls on the entry plan

7.6

7.8

Head-to-head findings

What customers say on Trustpilot

4.1 out of 5

4.1 out of 5

Texting and video on the entry plan

Built-in messaging + video meetings

Texting yes, no video meetings

Who picks up when your phones are down

24/5 chat and web support

Email ticket support only

What it costs to start

$15/user/mo, annual ($27 monthly)

$15/user/mo, annual ($19 monthly)

Recording calls on the entry plan

Call recording included

Manual call recording

What the top plan costs

$25/user/mo Pro, annual

$35/user/mo Scale, annual

A phone menu for callers

Multi-level auto attendant

Phone menus from Business plan

How long you can try it free

14-day free trial

7-day free trial

Record

Head-to-head record

5–2–2

2–5

Head-to-heads won

71 %

29 %

Rounds won

48 %

32 %

Pros

• Dialpad Connect Standard (entry) / Pro (top published; Enterprise = contact sales). Click the 'Connect' tab; prices with 'ANNUAL' selected ($15/$25), 'MONTHLY' shows $27/$35. Feature rows: click 'See all features' (Compare plan features), Standard column
• TrustScore from 3,198 reviews on Trustpilot

Cons

• 24/5 chat and web support, against 24/7 chat and phone support
• 4.1 out of 5, against 4.6 out of 5
• 24/5 chat and web support, against 24/7 support on all plans
• $15/user/mo, annual ($27 monthly), against $10.50/user/mo metered, annual

• $35/user/mo Scale, annual, against $25 Advanced, annual; top tier quote
• Texting yes, no video meetings, against 25 SMS/user + 300-person meetings
• Email ticket support only, against 24/7 chat and phone support
• 7-day free trial, against 14-day free trial

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